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D
4 years ago

I was very excited to plan a birthday party for my...

I was very excited to plan a birthday party for my daughter. I went inside the establishment and asked if I could speak to SOMEONE about booking a party. After a few seconds or so a young lady named Alexandria greeted me with a smile and sat with me to explain everything. She was very professional, courteous, and on point with any questions or concerns that I had. I would definitely refer this business to anyone who is planning a party or just wanna go out and have some fun. The staff is friendly food is good the environment was safe and everyone enjoyed themselves. I give this rating 5 stars!!!!!!

A
4 years ago

Staff has amazing attitudes. They are all willing ...

Staff has amazing attitudes. They are all willing to help in any way they can. The kids at the parties looked like they were having a great time. everyone skating was enjoying themselves. Talked with Alex and Tierra R about having a birthday party for my kids and they were extremely helpful! I love this place!! I cant wait to come back!!

A
4 years ago

I came to celebrate my nephew's birthday. I brough...

I came to celebrate my nephew's birthday. I brought my wife and 5 children with me. Even though the security is present for public safety, I believe that they should not frisk patrons and they should not be allowed to frisk our children. I felt highly violated and helpless as I watched them pat and search down my children. As a black father, I really felt as if I was a criminal. There need to be a better way to provide security. I do not recommend anyone to come to this establishment.

c
4 years ago

Took my daughter here for her 12th bday, lots of f...

Took my daughter here for her 12th bday, lots of family and friends joined us. Had an enjoyable time until a family member came to drop off my daughters cake. I was told I couldn t bring the cake inside due to me not buying a Birthday party package. I was extremely upset due to the fact I knew nothing about a party package and I spent wayyyy more money with my family and friends, on skating and food. It was sad that they made me take the cake back to the car. I tried talking to management and still no consideration. There were barely any people in the rink so I really didn t see why they couldn t be a little understanding towards me. I ve witnessed many times, people bring their own cake in without a party package. I sure didn t spend another dollar in here after the rudeness of the staff!

N
4 years ago

This place sucks never again I had a party here fo...

This place sucks never again I had a party here for my seven-year-old son. The customer service was sucky. Our host had on a bonnet and was disrespectful. I will never ever come here again. Not to mention we get put out wow

D
4 years ago

I recently had my daughters birthday here & I must...

I recently had my daughters birthday here & I must say we really enjoyed ourselves! From booking to the party date. I dealt with Alexandria in booking & she was informative & helpful. My party host Andria was excellent. Food was brung out on time , she danced with the kids , sung happy birthday & even gave my baby a shoutout. The person in skate rental was prompt & even the guards on the skate floor. My experience was great & I will be booking again

S
4 years ago

My niece invited me to come to a party there. The ...

My niece invited me to come to a party there. The staff wouldn't let us in they said we had to pay. Then they told my family something completely different so we came back. They said we had to pay and acted like they never talked to my mom and niece. There are alot of fights at this place. Go during the day. Don't come after 6.

E
4 years ago

Good morning world, On Monday i had a birthday for...

Good morning world, On Monday i had a birthday for my grandson at Dr.Martin Luther King Skating Rink!! They have the worst customer service ever. It was only 2 birthday parties there not crowded cause of the week day and one cashier fixing food and taking orders & one cooking the food. Pizza supposed been ready by 7pm came out at 808pm and they close at 830pm....This is why sometimes people dont support our kind. No structural at all. Then on top of that some guest couldn't attent cause after 730pm no one else is allowed in. We have do better but they don t tell me this when I Booked the party I paid 277$ plus 30$ more for more guest to come in and my host Cassidy where so bad didn t check on us the manager is so poor and he like he don t care about my food come out later and cold pizza the cottons candy was so nasty they makes it with the blueberry icee smh I will not come here again it s just sad no customer service at all!!!!!!!

t
4 years ago

I love going here during the week day. It will be ...

I love going here during the week day. It will be less crowded you don't have to worry about waiting for a game or to bowl. It's very easy going with the staff just a very less hectic experience verses going during the weekend where it's super crowded kids and teens every where you have to wait for this service would be super slow or rude staff because they are very overwhelmed with everything trying their hardest to give them self's to so many people and so many positions they have to do but over all I love coming here. This was my nephew birthday which he turned 12 but the adults probably enjoyed the place more with our bowling competition

T
4 years ago

We here

M
4 years ago

They need to update their quality of food we live ...

They need to update their quality of food we live in Chicago and have some of the best food. Some of the games were out of order and need to be fixed. The skating rink is beautiful. Music needs to be more kid friendly. Their are mostly kids skating and the music should reflect that.

S
4 years ago

This place is so cool but sometimes it's really cr...

This place is so cool but sometimes it's really crowded if your a good skater then you can go at those times normally there crowded on days that aren't hot but days so that are hot people don't tend to go there then people who can skate well like me I recommend going there but sometimes when you get the skates that are provided by them 7 times out of 10 they would be smelly