Bought a 2018 Toyota Tacoma a couple weeks ago and the dealership was gonna tint my windows and fix a chip. Upon taking my vehicle in, I was greeted by Ed Wilson. I gotta give this guy a huge high five! He is the epitome of customer service and was an amazing advocate for me. He truly went above and beyond. Thank you sir!
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What reviewers say about MITS
Customers give mixed feedback, with many praising the friendly and helpful service from staff members like Ed Wilson, while others describe poor customer service, long waits, and problems in the rental and used car areas.
What are the most common complaints about MITS?
The critical reviewers most commonly complained about high prices, with one saying a used car was about $10,000 more than average and another describing the salesman as ignoring their stated budget and pressuring them toward a much more expensive purchase.
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32 Reviews
Went to the used car section and found a car that I liked, but the price is like $10000 more than the average prices in other states! Shocking instead of selling it for 35k it was 40k this is not away to make business!
It is now larry h Miller casa Chevrolet etc. Fast oil change.
Walked in the service area and was met with a confused look and may I help you out of here... After walking around without any employees trying to help, I was so not impressed with the costumer service shown.
Helpful staff. Treated well. To the point without pressure.
Very excited to buy my first car. However, found the salesman did NOT listen to the budget I laid out. Had pregnant wife and toddler with me, they spent three hours trying to convince me to spend double my estimated down payment and nearly double monthly payments. I eventually left. No intention of returning.
They were bought out by Larry Miller. They don't sell or service Mitsubishi anymore.
This is my Second Vehicle from Casa Mitsubishi. The Employees that work in the Service Dept. Work @ getting what the Customer needs on their Vechicle. The Service Writers explain to the Customer if there is something else that is concerning them about your Vechicle. In other words it's like they are working on their Vechicle. Thanks for keeping me informed about my Vechicle.
Their service just continues to decline. Had an appointment for oil change at 1pm, at 2:30 they hadn't even STARTED on it!!! Wasted my lunch hour (and a half!)and still need my oil changed!!!
The service staff was very friendly and the service department was very clean in the customer waiting.
The people are nice but i feel that their mechanics don't know what they're doing because I've took my brand new 2019 vehicle 4 times for the same problem that they keep saying they fixed which they haven't fixed yet. So frustrated.
Our extra service coverage expired & wasn't aware of it. They waived the cost of oil change as a courtesy for being a loyal customer.
Excellent agancia x that are bilingual speaks your language. And they are very kind
The Mitsubishi store was sold and moved to the other side of town. Not at this location as of February 2020
Made our baby look brand new!! Fast, reliable, friendly services!!!
I get my van serviced here, and they're always quick and professional
Each of the 5 vehicles I have bought there have been good experiences, and I get my vehicle serviced there routinely as well. The only thing they could do better for me would be to give my car a wash and vacuum during my visit. *HINT*
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About MITS
- Website
- talonmits.com
- Phone
- 5055047637
- Address
- 3008 Altez St NE
- Categories
- Information technology and services
