Mitel NY Metro region has been instrumental in improving our communication processes. Their solutions are reliable and efficient. The team is always available to answer our queries and provide assistance whenever needed. The implementation was smooth, and we have had a positive experience working with them.
👍 I have been using Mitel NY Metro region for a while now and I'm extremely happy with their services. The system is robust, and the call quality is excellent. The customer support team is very friendly and always goes above and beyond to help us. Highly recommended! 😃
Switching to Mitel NY Metro region was the best decision we made for our communication needs. Their solutions are reliable, efficient, and user-friendly. The team provided excellent support during the transition, and their ongoing customer support is commendable. I highly recommend Mitel to other businesses.
I have been working with Mitel NY Metro region for a few years now and I must say I am extremely satisfied with their services. The team is always available to assist, and their solutions are top-notch. The communication system provided by Mitel has greatly improved our productivity, and their customer support is prompt and knowledgeable. I highly recommend Mitel for any business in the NY Metro region.
Mitel NY Metro region has been our reliable communication partner for years. Their solutions are efficient, scalable, and user-friendly. The customer support team is always ready to address our queries and provide quick resolutions. I must say, Mitel has truly enhanced our communication capabilities.
We recently integrated Mitel NY Metro region into our communication infrastructure and it has been a great experience. The system is easy to use, and the call quality is exceptional. The customer support team has been very responsive and helpful. Highly recommend Mitel for business communication needs.
We recently switched to a new communication system and chose Mitel NY Metro region. Their solutions have exceeded our expectations. The system is feature-rich, and the call quality is excellent. The best part is the hassle-free setup and great customer support. I'm glad we made this choice!
👍 Mitel NY Metro region is amazing! Their communication solutions are top-notch and the team is always ready to help. The call quality is excellent and the system is easy to use. I'm glad we made the switch to Mitel, it has improved our business communication significantly. 😀
Mitel NY Metro region has been a game-changer for our business communication. Their solutions are reliable and scalable, and the call quality is excellent. The team is always available to assist and provides exceptional customer support. I highly recommend Mitel as a communication partner.
I have been using Mitel NY Metro region for quite some time now, and I'm extremely satisfied. The system's reliability and ease of use are impressive. The customer support team is always prompt and helpful in addressing our queries. Mitel has definitely improved our communication efficiency.
Mitel NY Metro region has been our go-to communication solution provider for several years, and they have never disappointed us. The reliability and ease of use of their systems are unparalleled. The customer support team is always there to assist us and quickly resolves any issues we face. I highly recommend their services.
I recently shifted to Mitel NY Metro region for our communication needs and I am really impressed. The system is user-friendly and the call quality is excellent. The customer support is also very responsive and helpful. From installation to ongoing support, Mitel has been a great partner. Highly recommended!
I never write reviews, so this is how you know it's bad.
Since Mitel acquired ShoreTel and M5, they have virtually no customer support. Just try to call them for a support issue as a test, you will see immediately.
I promise that you will have support needs after you get started, even if you think your phone environment is simple. Don't overlook or minimize this inevitable need. This is where the pain of Mitel will get you.
Its impossible to get anything done with a human. Instead they want you to log into their portal to initiate all communication. Their portal is awkward so you never know if you are doing it right. Nobody calls you back, and if they do, their agent is often unable to resolve. Its infuriating. I dread working with them.
They are very good at sales and locking you into contracts, especially their auto-renew feature. They know that changing providers is hard so they put all their resources into sales since they know that once they have you on board its very hard and time consuming for you to make a change. They bet that you will just deal with it, rather than making a change to a better provider.
If I were you, I would look to a different provider who is committed to customer support. Otherwise you will look back at this post and kick yourself.
mitel.com