I have been very impressed with the level of care provided by the staff at this memory care facility. They are kind, compassionate, and truly dedicated to improving the lives of their residents. The facility itself is beautiful and well-maintained. The food is delicious, and there are always a variety of activities and events to participate in. I would highly recommend this facility to anyone in need of memory care services.
I am grateful to have found Waterfield Memory Care. The staff is compassionate and understanding. They provide excellent care and treat the residents like family. The facility is clean and well-maintained. The activities and programs they offer are engaging and enjoyable. I highly recommend Waterfield Memory Care to anyone in need of memory care services.
Waterfield Memory Care provides exceptional care for individuals with memory impairments. The staff is attentive, compassionate, and skilled in memory care. The facility is clean, safe, and offers a variety of activities and programs. I highly recommend Waterfield Memory Care to anyone seeking quality care for their loved ones.
The care my loved one receives at Waterfield Memory Care is exceptional. The staff is attentive, compassionate, and always available to address any concerns. The facility is clean, comfortable, and inviting. The activities and programs offered are diverse and stimulating. I highly recommend Waterfield Memory Care to anyone in need of memory care services.
The care provided at this memory care facility is exceptional. The staff is knowledgeable and compassionate. They create a nurturing and safe environment for the residents. The facility itself is well-designed and always clean. I am grateful to have found Waterfield Memory Care for my loved one.
The staff at Waterfield Memory Care are absolutely amazing. They go above and beyond to make sure the residents are well taken care of. The facility is always clean and well-maintained. The activities and programs they offer are engaging and stimulating. I highly recommend Waterfield Memory Care to anyone in need of memory care services.
I am so grateful for the care my loved one receives at Waterfield Memory Care. The staff is kind, patient, and always willing to go the extra mile. The facility is beautiful, and the rooms are spacious and comfortable. The activities and programs they offer are diverse and engaging. I highly recommend Waterfield Memory Care to anyone in need of memory care services. They truly deserve five stars!
👍 Waterfield Memory Care is a top-notch memory care facility. The staff is always friendly and attentive. The environment is warm and inviting. The activities they offer are fun and engaging. It's evident that they genuinely care about the well-being of their residents. I highly recommend Waterfield Memory Care to anyone looking for exceptional memory care services. 👌
The staff at this memory care facility is outstanding. They are compassionate, skilled, and truly care for the residents. The facility itself is clean, comfortable, and well-maintained. The activities and programs offered are diverse and enjoyable. I am thankful to have found Waterfield Memory Care for my loved one.
This facility has exceeded my expectations. The staff at Waterfield Memory Care truly cares about the residents and goes above and beyond to ensure their well-being. The facility is clean, comfortable, and beautifully decorated. The activities and programs offered are varied and engaging. I highly recommend Waterfield Memory Care to anyone in need of memory care services.
😊 I am extremely satisfied with the care provided at Waterfield Memory Care. The staff is friendly, attentive, and caring. The facility is always clean and well-maintained. The activities and programs they offer are creative and enjoyable. It's a wonderful place for individuals with memory care needs. 👍
Waterfield Memory Care has been a true blessing for my loved one. The staff is caring, patient, and skilled in providing memory care services. The facility is always clean and well-maintained. The activities and programs they offer are engaging and entertaining. I highly recommend Waterfield Memory Care to anyone in need of exceptional memory care.
Beautiful home and great atmosphere. The staff are friendly, caring and hard working.
I am a professional who visited the home one during this period of Covid 19 and I can say the safety protocol there is second to none.
I worked here for just over a year, and I have watched this place decline over time. The home appears lovely. Warm, welcoming and homely. However, employed there are a lot of Romanian workers who are not given the correct support to learn English to a high standard. (This is important as they are communicating with elderly, frail individuals, some with Dementia, who sometimes struggle to understand them - leading to frustration and upset with the residents)
The amount of staff in the home at any one time is not enough to meet the needs of the residents adequately, and safeguardings are not always raised. The training is all online and very easy to skip through without learning a thing, the moving and handling training in inaccurate and very basic, and therefore results in poor practice. (To no fault of the carers working there)
In my opinion, this home needs a complete overhaul.
Do not always believe CQC reports - this home has its tricks.
Staffing ratio is a big issue here. At 12 pm some residents are still waiting to have their personal care. Some relatives have been paid off by Runwood Homes to remove their bad reviews from the website so you won't know what is going on there. Do some good to your loved ones, avoid this dead end.
