4 years ago
Buyer beware!
Buyer beware!
I purchased a second hand vehicle through this dealership back in late December 2019, the salesman told me that all vehicles undergo a service and full safety check. i was also told that payment could only be made via bank transfer, but i would have to wait approx a week for the money to be cleared and assign to the dealership. they would not except a remission slip of prove of money transfer. the only other way was to hand over a bank cheque. so i decided to take that option (even tho it is very out dated and cost the dealership money to bank). so i organised a cheque and told the salesman i would be in Saturday morning to collect the vehicle, only to be told they don't do car hand overs on Saturday because they need to be in the yard selling! i told the salesman that this was the only time i was able to attend due to work commitments. the salesman reluctantly let me come in on Saturday, and there was no customer service given, i was handed the keys and handed over the cheque and signed a form and then was shown where my vehicles was outside then the salemen left me to it to work out how to set up the vehicle to my own settings (phone, seat etc) After getting the vehicle home, I had noticed the inside wall of one of the tyres was completely bold, to the point the wire in the tyre was showing and almost broken. i inform the dealership strange away and was told by the sales manager to email him through picture and he would look into it. i also requested a copy of the safety report that was apparently completed on the vehicle. since then the dealership have refused to answer my calls and emails. i have even requested the dealer principle to contact me and i still have not heard from them.
If you intend to purchase a vehicle from this dealership. beware