Kingi Tahana Review of Midland Mitsubishi
The process was clunky, Alex Bently was the sales ...
The process was clunky, Alex Bently was the sales person. Great over the phone nothing was to hard until... As the vehicle was subject to finance and the finance figure was a round number, I had to pay the balance. Gave my credit card details to Alex and he assured me he would charge my credit card when returning to the office. 5 business days later the finance was approved and ready for the transaction. When pepper money was going to pay the remaining figure it was bought to my attention from the broker (not alex) that the balance hadn't been paid!!! This put us 48hrs behind, not only that it had to wait over the weekend, as the vehicle was traveling interstate! I had made a monthly repayment on the vehicle even before Id seen it!!!!! When the vehicle arrived It was deregistered and no side mirrors (unroadworthy) As this was my first time buying a vehicle interstate, it would of been good to be made aware that i was to get temporary plates and (mirrors) to get my vehicle to a QLD workshop to get a roadworthy. At my expense i has to get the vehicle towed and put through a road worththy. I have been in contact with mid land Mitsubishi and we have received nothing from them, no compensation yet. 7 weeks later we are still waiting for the reimbursement for the side mirrors as promised and as always we are the ones chasing it up. This process has made me never want to purchase a vehicle interstate again. Im uncertain Alex Bently had ever sold a vehicle interstate before this sale and if he had, I would be very surprised. I don't recommend Midland Mitsubishi!
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