4 years ago
If I could give 0 stars I would. They are the wors...
If I could give 0 stars I would. They are the worst building management company in the market. The lack of professionalism, experience, planning, common sense and customer service confirm that. Every project in my building has a delay, they do not learn from past mistakes and the worst part is that they do not care about how this affects the residents. I have been waiting for 11 months for them to install a device that scientifically prove that my neighbor is a chain smoker, now my 5 years old has asthma due to the continue expose to second hand smoke and their answers go from we haven't have time to installed it due to our summer vacation schedule to it is an extremely complicated device (one that only needs a connection to electricity and Wi-Fi and I know because I contacted the manufacturer) which show the lack of competence of their employees. They have a customer care e-mail that is not answered and we can't complaint to the board of my building because the President is a Midboro employee (but they don't see a conflict of interests). I though that the account manager Jennifer Santiello was the worst of all, but the new person who replace her, Monika Potoma, is even worst, knowing that the well being of 2 childs are affected, she doesn't care about answering our e-mails. My recommendation: stay away from this mediocre company.