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What reviewers say about Midan Hotel Suites

Generated with AI from 123 reviews on Trustburn · updated 60 days ago

Customers describe a mix of experiences, with many praising the cleanliness, spacious suites, and friendly staff, while others feel that better hotels are available at a similar price; the overall average rating is 3.9 out of 5 across 123 reviews.
What are the most common complaints about Midan Hotel Suites?

Based on the critical reviewers, the most common complaints concern cleanliness issues such as bugs, insects, and stains, along with poor customer service from staff and management.

AI-generated from reviews on this page. Verify anything important with the company directly.

Zeeshan Ali
Reviews 1

Excellent place to stay! I highly appreciate their kind and supportive staff. They are really professional in provision of services and in accommodating their guests.

Mohammed Al Kamyani
Reviews 1

The treatment of the hotel staff is good. The hotel is clean and tidy but I requested a non-smoking room and they gave me a smoking room. In addition, the hotel has no sound insulation. All sounds are heard inside the room.

Hozifa Zaror
Reviews 1

Excellent furnished apartments. The area is excellent and there are all services. There is a mosque, supermarket nearby and several laundries. The staff are respectable and do not be unprofessional. When requesting cover, an extra bed is charged.

snbal CPC
Reviews 1

The room was not clean, insect in the toilet, kettle smells bad, u need to request towels and cleaning, noisy as there is construction work next door, slow internet, receptionist was rude and disrespectful, hotel manager is the worst when it comes to customer services. Instead of resolving the issue with the bad attitude of his staff he started shouting and defending. Not recommended at all and find somewhere else even if u pay more. Poor customer services and they deserve 0 star. Hotel grime and covers cause itching in the body and there are insects in the toilets and kettle smell rotten and you are required to call every time you ask for cleaning of the room and change of towels. Not to mention that the receptionist in the day is very rude and a little polite and the manager of the hotel is more rude and less Omani, and this is the first Omani I see bad behavior, complaining to him and instead of solving the problem he starts yelling, defending his employees and denying customers. Even if I had to pay a little more and buy your comfort If in less than a star you give them

Arnaud Lepoivre
Reviews 1

the rooms are large but the soundproofing is not good. A cigarette smell persists day and night in the corridors and bedrooms. The restaurant service is very long while it is indicated a delivery in the rooms in about 20 minutes.

Zayid Al-Mayahi
Reviews 1

it is ok. location is excellent prices, cleanliness and services are reasonable

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About Midan Hotel Suites

Address
เกาะเต่า
Categories
Hospitality