Microsoft Polska Sp. z o.o. Review

It is written that open from 9 when I called a couple of times and finally clicked tetyferki tells me kobita call us during business hours. I'm asking you k ... And when after closing

The office is friendly, spacious and evidently created for employees, not employers. Very pleasant memories.

It is a scandal that you took Skype applications from TVs, please immediately restore these applications at least for TVs that have my TV in the factory-mounted cameras. Samsung S 800 and Samsung F 8500 I bought these TV sets specifically to talk to and watch the whole family via Skype cram the phone or laptop I am a disabled person and hard for me to get up out of bed so only with the TV remote control could talk with family living abroad .M.Polan

We are just struggling with a laptop after the last update of Microsoft 10. The system began to update and fell. It was broken completely. Nothing can be done. Broken user profile. It is impossible to restore the system, restore to factory settings. BSOD everywhere. NO REPAIR OPTIONS AVAILABLE, even final ones. We're losing all data at the moment. This is not an update. It's VIRUS. I do not recommend. enada is too much said. I am surprised that I should give 1 star. Because for me it's 0. This is not the first situation of this type.

Brilliant atmosphere, I recommend WGUISW to everyone

No tragedy with games, system optimization, with everything. Not to mention the long response time from the company. I do not recommend

Well located office, helpful ladies at the reception. In case of problems with parking the car, I recommend parking at E.Leclerc. As of 7/7/2016, the fee on weekdays is PLN 4 / h, payable from 3 hours.

Office building. Not an official place of visits - rather a place of work of ordinary people.

Great decor as befits :) I started to come to open lectures every month and say: great!

After renovation, a very pleasant building and nice people

Embarrassing customer service on the hotline, you can't do anything, you can't even introduce yourself. Such a powerful company and customer service practically zero. The console returns from repair without any changes (hereinafter with a defect) and it cannot even be sent back immediately (you have to wait 72 hours until they update the delivery status to the Customer ...). Nothing can be done by phone ... you have to put your ears flat and wait. Generally, it is a mockery of the customer. As the icing on the dough they do not have an email address so that you can write your comments ... which could change something in the future. MICROSOFT exists thanks to and for your customers, so respect them and listen to what they say to you ...
Another relish is ordering a conversation (in theory it is possible) - unfortunately it is not feasible - "... sometimes our servers can't do it ..." - and whoever says it, a market leader ... eh ...

If you want to recover a forgotten Microsoft account, you have to go through a several-stage account recovery procedure, enriched with some nonsense security tasks. I will simply say that it is annoying as I do not know, but you are monopolists on the software market, so it will probably not interest you anyway.

Great modern building. The auditorium is newly renovated. You listen well and give lectures. Very nice employees

Tempe pays from reception, they do not pick up the phone

The live office makes a good impression. Now known angles are nice to watch on webinars :)

Microsoft buy Winmpa! And build it into Windows systems!

I especially recommend monthly data community meetings (previously plssug)

Well-known products, interesting trainings and a lot of knowledge.

Unfortunately, in terms of customer support is one big farce. On the official website there are 2 phone numbers for Poland (no one has given the working hours!) To the customer service department. When we get there and go through the first choice (consent to recording), we receive a message that employees are available during office hours (here, of course, there are no hours of this work), after which we are connected to an automatic machine that works according to specific schemes and in nothing is not helpful. Finally, after 4 days of rehearsals, we managed to hit the office hours (supposedly 9-18). To sum up: Microsoft support is only for users with strong nerves, a huge reserve of free time and great determination!

In Poland, you can buy an Office with an original hologram, cardboard box and product key to activate it and after 4 months it will be blocked by Microsoft. The hotline company knows nothing. Reporting how to tel - no one pays attention to it. I do not recommend anyone cooperating with this product

Fantastic place for training. A pleasant room to relax. Rooms prepared at the highest level. The pleasure to appear there as a seller of electronic products.

Stay away from this company. Consultants rude. It's hard to get anything done over the phone. There is no contact with the headquarters. Devices break and you get a refurbished device in return. I DO NOT RECOMMEND!!!

Lack of contact with these unfinished machines .... Advised with money and no code without help .... Many thanks .... We know why microsoft is such a wealthy company ... It robs its clients by providing them with non-functioning codes .. ..

I DO NOT RECOMMEND surface devices I am the owner of several Surface devices bought in quick succession. The oldest device is 4 years old. I am disappointed with the value for money. In any of the devices, the keyboard is cracking, crumbling with age or having other problems. In one (the most expensive) one I bought after 2.5 years, discoloration began to appear on the screen as if I pressed the screen, I thought it was my fault so I did not notify the service. After another six months, the battery suddenly bulges and the screen (photo) protrudes. When I reported this problem, Microsoft Support first told me that it was my fault because I did not use the equipment properly, then they changed the strategy and claim that three years have passed from the date of purchase and now only a paid repair. I called several websites in Warsaw and they say that the problem is known and nothing new. In general, I VERY ADVISE if it is going to cost so much and break down. In summary, equipment for almost PLN 8,500 to be thrown away. Defeat

Hello. Unfortunately, I am the owner of the latest Microsoft console - Xbox One S. I hesitated for a long time PS4 or Xbox One S and chose a Microsoft product that after five days broke down. I returned the equipment to the store, from where it went to the site. After 14 days, the service informed that there will be a replacement for new equipment, but you still have to wait for some formalities, which may take some time. But this is not the worst thing in it all. Microsoft Poland's approach to the whole topic is embarrassing. At the helpline you were picked up and did not deign to introduce with the topic promised that he would call back to the situation and help solve the topic. So far two weeks have passed and the Lord did not call back because probably he like me is deep in ...
I decided to call the helpline a second time, but unfortunately after 40 minutes of listening that "your phone is important to us" I gave up. Total embarrassment and customer neglect. If you hesitate like me - Sony or Microsoft equipment, I advise you to choose Sony. Maybe there have higher standards of customer service and count in his opinion. Regards.

Operation of the central tagedy.
I personally avoid cooperation with such companies. As I see, Microsoft introduces principles straight from Prl. Gentlemen, the mistake is not this country. You have a ban on me.

I bought a keyboard for PLN 430 and it turned out to have a squeaking backspace. Microsoft refused to give me the warranty, explaining that "this is not a big defect to advertise the product." Keyboard to be discarded.

I used the conference room - correct standard. For one of the largest IT companies present in Poland, the headquarters in this location is, to say the least, modest compared to other players in the industry. Location good for traveling by SKM / bus with car already worse, few parking spaces and traffic jams. I recommend that you plan the time to look for a parking space while traveling.

I do not understand why the helpline is not available to the Microsoft client, the formula for consent to recording, dialing the help number, again the formula and finally disconnection. There are so many problems or maybe the company saves on customer service
pay for the software, please, but help me solve the problem, I don't understand it anymore

The building is located in a fashionable area. From the outside, quite nice and interesting. Unfortunately, the interior is disappointing. It looks cheesy. On the walls a huge mismatch of "something". In the toilets only cold water regardless of the setting. I hope that the employees are of "higher quality". The office building has potential but someone would have to take it for it.

For two weeks no one has been able to help me with an incorrect VAT invoice for services. Although the exhibitor is a Polish business entity, this helpline is directing us to Portugal to some Teleperformance company (Portugal) who has no idea about the problem. I will not mention helpline people who do not speak English correctly.
The accountant on the Polish invoice can not communicate in Polish and must ask a person with English knowledge for help.
There is also no reply to emails.
The company treats Polish smaller customers probably as unnecessary ballast.

Beautiful office, great atmosphere for training and work

Modern office, friendly smiling people, only far from everywhere

I called these people all day. They did not want to move their shit to pick up the phone or work here people without education who were not trained in answering the phone because all the time they turned off the phone ... The worst company I know ... I do not recommend !!!!

I received more info in a specialist shop than here

Hotline employees do not want to provide license information. They hang up (today two hotline advisors hung up without answering my questions).
Technical support - find yourself on the website.
I am disappointed with contact with Microsoft.

A great place to work, learn and gain new experiences!

I called on the helpline to clarify the xbox-orange-fiff transaction. Several times she asked if I know what account I am ... until she finally hung up. Well, Microsoft, the next console will be PS.

When I had a visit to the Microsoft headquarters due to obtaining software via a laptop code, I was received kindly, the staff were nice and resourceful, but I quickly got help in my situation.

Very nice building, professional approach, great conference room.

Cool people, coffee, canteen, what more could you want?

Pretty cool here, a colorful office made with an idea.

Microsoft has settled on its laurels and ceases to care for its customers (those also faithful!). Selling semi-finished products and continuous updates are not only burdensome, but also suggest that the constant need to "improve" Windows 10 is proof of how limited and broken this system is. I prefer to spend more on apple products. It is more expensive, but at least the quality of customer service and products is better.

Professional staff, positive atmosphere and exceptional coffee! :)

is there somewhere instructions on how to get effective advice. As soon as someone picks up there, it redirects, and you can wait for the phone's battery to run out. And the obligation to give one star is a mockery. Win 10 is a failure, which is not much, but nobody does anything about it, each update is a new problem.

How do you program Skype at all? When the computer turned on, it turned on and appeared without asking. Now I installed Skype for Bussiness in parallel with normal Skype and it hangs. White screen. Always install it again.

Customer service in Poland is a merger or referral in a "search further" forum

you buy you pay you have invoices and you lose due to update?

is this not a scam ??