I had such a bad experience with Gerard Hierro, re...
I had such a bad experience with Gerard Hierro, real estate agent at this place. Unprofessional, poor work ethics, poor communication skills. If you like an apartment, call the company directly. I went to see an apartment and immediately felt in love with the place. The same day, I sent my application with all the information needed. I also put a security deposit to take the apartment off the market as per his advice. I waited over the weekend for the process to take place. He never reached out to update me, I had to text him to find out what was going on. 5 days later he asked me for a recommendation letter from my landlord and employer which I provided. Few days pass, i don t hear from him. After almost 2 weeks of my application was submitted i Sent him a text one morning asking for an update, no response from him. When I call the company in the afternoon my application was still in process. The next day another agent called me to let me know that the apartment was rented over the weekend to someone else. I was qualified to get the apartment, put a deposit to take the apartment off the market , I was fast with all my paperwork, I was always responsive to his requests ,there was no good reason for me not to get the apartment . The new agent apologized for him and tried to help me out but after the experience I decided to keep my search somewhere else. Never received a direct apology from the agent.