Mesa Pavilion Hilton Reviews

Friendly staff, and very nice accommodations. All around a great place to stay.

Hotel is extremely nice and much grander than I expected. Room and bathroom were clean and in good order. Bathroom cabinets and shower head seem to be a bit weathered, but otherwise clean.

We went to the Hilton for a business meeting. It has a nice atmosphere, convenient parking. There was cold water available and the seating was comfortable as well. Overall it was a great place to hold a large meeting.

High priced for so so accommodations. I'm a big fan of Hilton, but this one is not very impressive and I've had to stay here a lot. However, room service is very good!

My husband and I attended a social event here and loved it! We had a 3 course meal and the food was delicious. The servers were very kind and efficient. The atmosphere was great. There was a DJ and dancing afterwards and the sound quality was great. Overall it was a great place for this party.

Very satisfying experience, I really enjoyed my stay . Clean rooms , prompt cleaning services, friendly and helpful staff.

Cool bar in the middle with friendly bartenders. Decent beer selection.

Beautiful well kept building. Friendly staff. Excellent breakfast!

Beautiful place to visit or for a vacation. It's so attractive and the bartenders are nice, When you take the elevator to the top, the view is magic.

Pretty nice place. Easy access, located in an older section of town, but safe. Lots of shops, groceries and restaurants in the area.

Golf course next door, be careful where you park. Your car may get hit with golf balls.

Great bar and bar tenders.

Room was a little small, but accommodating none the less.

I had to give 4 stars because we had no water for half a day in the room, with no warning and when asked their time line for restoring the water was off by 4 1/2 hours.

No free breakfast, but free parking, free flavored water and M&M's. Friendly staff.

The hotel was pretty awesome, the staff was very chill and down to earth. Typical price point. Rooms were what you should expect in a Hilton clean and fresh. The bar area was good. Food was good

Love Hilton and my Hilton rewards. This place is a bit older but fantastic staff, great price, and convenient location. Plan on an overnight get away a few times a year at this location.

Nicely remodeled hotel. Food only average. Ok location for business travel.

Went there for a association meeting and was treated wonderfully by the staff. Everything was clean......food and drink was also very good. Attentive staff

While this was likely an Embassy Suites in a former life, the current ownership has obviously brought it up to Hilton standards. While lacking in a few areas you would be used to in downtown or resort Hilton properties, overall the hotel is great. The real star is the HHonors lounge at this property, probably one of the better ones in the state

Nice facility. Can be a bit loud in the evening because of the atrium-style layout

Hilton Mesa was awesome! Sunday brunch was on point. We had comfy beds. Great customer service. We transferred here from the Embassy Suites in Phoenix and this was a million times better! They also have the exectutive lounge which made my life!!!

Breakfast buffet wasnt all that good but the room was awesome!!

Very thin walls. Clean and we'll kept common areas.

Would not have been 5 stars if not for the customer service of Terrance. Pool was closed, which wasn't advertised, and the place felt a little old. That being said, Terrance's bartending skills and food suggestions made me LOVE this hotel. I literally can't say enough about this. He is the best bartender I've ever had (I go to bars quite often).

The staff is friendly and helpful. Enjoy having something to eat at the bar or The Resident...they also serve Starbucks.

I love it here! It's clean, employees are nice, and the pool is nice. I recommend.

First class all the way hotel, we checked in at Green Tree, when we got to our room the door would not open and the hallways smelled like urine. Some in savory characters were there as well so we checked out. I saw the Hilton close by and we went there. Spotless hotel, they have an eatery there it was fabulous. Room very clean, cozy and great views of the mountain. They comped us a free buffet breakfast for the next day. It was fabulous, pancakes, eggs, bacon, sausage, breads, muffins, oatmeal,fresh fruits and juices. Gorgeous grounds and I wish we had time to swim in the beautiful pool with a grotto. I highly recommend this place. Stay away from the Green Tree Inn.

Great location. Close to a number of good eating options.

features a great open bar and restaurant. Good room service.

it was ok, for the money I wish it was a little better experience

I don't like here. The waiter made me uncomfortable.

Very helpful staff. Hotel is undergoing renovations. There is some noise from the highway that comes through the Windows but it's not too bad. Very good breakfast buffet.

Spent two nights on the executive level. Worth the upgrade to get into the lounge. Room was nice. Had issue with hoy water in shower. Was fixed within 15 minutes.

This was a very nice hotel. Wasn't impressed with the bar, as it didn't seem very inviting. The pool area was beautiful. The room was fantastic, as was the service. The only down side about the room: it faces the freeway. The sounds of traffic all night was annoying.

Visiting for chess tournament. Bathrooms in front the raising star event smell. However, lobby is big enough and a good place to wait while players do their games.

The hotel looks good. I really wish the rewards for diamond guests were better.. not just an overdone appetizer at the exec lounge or merely continental breakfast. Other Hilton's and DTs give you a free drink or a full breakfast buffet. That being said, the rooms are big, spacious and an element of class. The fitness center is adequately designed

It was a nice hotel. The only reason I give it a 3.5 is because one day they forgot to clean the room. Other than that a Continental breakfast would be good..

Every employee has been extremely helpful, professional, kind, and enthusiastic. The rooms are clean, organized, and well kept. I would recommend the balcony rooms since then you can step outside when the weather is nice and enjoy some fresh air from time to time. My only complaint would be that there is no free internet access except for in the lobby (which is very congested/slow). However, if you do pay for the Internet access, it is quite fast. However, it looks as if current AT&T customers might get free Internet based on the Web access portal. The food is fantastic. I recommend the chicken noodle soup. It is all definitely home cooked and delicious. The bar and food selects are not over priced as it would be with most hotels. The pool is clean, relaxing, and there is even a smoking section nearby it (not close enough to bother non-smokers/children though) so that if you are a smoker, you can also relax. I'll be booking at this hotel again for the next four weeks for my coming business trips since I've had such a fantastic stay this first week in town.

The hotel itself was great. It's a Hilton, so great is to be expected. I never regret staying at a Hilton hotel. They go the extra mile and it shows.

Staff are very friendly and do all they can to assist.
You need a car as most close facilities have now closed down.
Hotel is in the middle of refurbishment, this is being done discreetly, floor by floor, so no interference during our stay

Had multiple issues with the room. Good news is that the staff remedied them all. Should have been right the first time but four stars for the fix.

Great hotel. Friendly staff. Good breakfast. Clean rooms. Staff in the executive lounge is A+.

Nice hotel! Comfy bed..,love the light weight quilt/duvet. Nice tv, crumbling cable service...missed my dish tv! Love the high quality towels and shower amenities...don't usually use these but, this time I did and I liked them. Wonderful, glass-doored shower. Sink sounded like an air-liner bathroom.
Overall it was nice, comfortable and clean. It was, however, noisy.

Nice room, Excellent service. Next to a lot of restaurants around the area if the one in the hotel don't intrigue you.

Stayed in a jr suite for mother's day weekend. Staff was super nice and attentive.

Disappointed. Major renovations to which we were not given any advanced notice. Makeshift bar and restaurant.
Pool area is small and very noisy due to adjacent multi lane highway. Pool is cold. Staff were friendly

My go to place to stay in Phoenix/Mesa. The facilities are slightly outdated, but everything is well maintained and the service is great.

Old Embassy Suites, kept up well. Couch in room uncomfortable to sit, but didn't use much. Nice pool and hot tubs. Spacious gathering areas. On Hilton Honors level, adequate breakfast, but not fantastic.

Clean..no breakfast though and buffet breakfast way not worth price ..slow drains in room..I'll look for Hampton inn next time

The pool was freezing cold, and should have been heated as advertised. Otherwise pretty great location and facility.

Great rooms, good food nearby. Best hotel I've stayed at

Delicious foods, great and courteous staff, beautiful venue

Doing construction. A lot of noise. Otherwise, very nice.

Looks nice on the outside and you can tell that they recently remodeled the inside, but it still looks and feels like a budget/cheap job of remodeling. I can't speak to the customer service or the plumbing but I suspect the former is fine and the latter may still need work. Overall I think the other reviews are a bit harsh, as there is plenty to do in the immediate area (there is regular and disc golf right next door even, a mall within walking distance). Overall, an above average experience that could use more work.

Attended a meeting there, the halls and meeting rooms are pretty spectacular to look at.

I stay here every month for a few days. Nice big comfortable rooms, a great breakfast, solid wifi, and great service.