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A
3 years ago

So I called MedVet yesterday 8-19-15 morning becau...

So I called MedVet yesterday 8-19-15 morning because my dog has a broken leg. He had surgery on it early last week 8-10-15 from a different clinic. Well there were complication after his first surgery and the leg broke again with the pins in it. So it was urgent that he got care asap!!

So I called them and was put to the surgery coordinators voice mail and said she would call me back with in 2 hours. After an hour I called back and the receptionist said she got my message and was really busy but would call me back before lunch so I could bring him into there facilities.

After that I never received another phone call from them and ended up having to take him to another orthopedic surgeon today 8-20-15 that would answer there phone. Now he is scheduled for a second surgery tomorrow.

My advice to anyone is don't waste your time trying to get into MedVet, and just call Health Pets of Wedgwood on Sawmill parkway.

B
3 years ago

So this review is long overdue. Is MedVet expensiv...

So this review is long overdue. Is MedVet expensive? Yes. But you won t find a more thorough and caring staff in my opinion.

I have had three emergencies within a year.

The first was our cat that ended up having cancer. The staff and vets made sure to talk to me about all the options and gave their honest opinion about the situation. We ended up having a few more months with her after her diagnosis with the help of medication. When the medication stopped working and we made the decision that it was time. The staff was amazing. They made us feel comfortable, gave us privacy, and were understanding/supportive. It was a really hard time for us and we struggled making that final call in the end. I also so appreciate the card from the staff and the vet himself that was there the evening we had to put her down.

Our second emergency was with our male cat who had a very bad blockage. They got him back ASAP and stabilized. They took care of him and let us call and visit during his stay. I know we would have lost him without their help. The vet that worked with him took a lot of time explaining everything they were doing, the costs, and take home care. He also followed up and helped me figure out the best diet option for him going forward.

The most recent emergency was last night which unfortunately ended with us having to put our dog to sleep. She was over 10 years old and had begun bleeding from her mouth that evening. The staff and vet got her in so quick. I am so thankful that they saw her so fast. They were quick to find out what the issue was and the best option for her was to say good bye. I m glad they took care of her so fast to lessen her suffering. The doctor and and staff were again so understanding and supportive throughout the process. It s never easy saying good bye but a supportive staff definitely helps. We are so appreciative.

We have seen them for smaller issues and they have always been amazing. I don t even mind the longer wait times for less severe issues since they are always open. So thankful for what they have done for our fur kids.

R
3 years ago

I ve been here several times with my dog in the pa...

I ve been here several times with my dog in the past and it was several years ago, I ve always felt like the level of care was great but I was pretty disappointed when I was there on July 1, 2020. I understand that COVID makes things a little tricky when it comes to providing care and I m a reasonably fair person who doesn t expect people to make mistakes but this was more than a miscommunication, after being told that I would get a call from the tech that is monitoring my pet every hour after their vitals were taken and to wait in the parking lot after being checked in for the tech to call me- I did as I was instructed and waited, no call, waited for the first hour to come and go and still no call, after the second hour came and went I finally called and asked what was going on and they said they have 4 emergencies come in and there is an additional 4 hour wait... granted my dog wasn t a critical case, he had a laceration on his eye but still... a call to tell me how he was doing would have been nice considering after a surgery he had in Jan. 2019 led to extreme fear of the vets office and he is prescribed to take Gabapentin and trazodone to help calm his nerves starting the day before any vet appointments. Considering this was not a scheduled visit- he couldn t obviously be medicated to help with his anxiety. I explained this to the girl that came out and took him in and obviously it was not told to the tech. Furthermore the tech then called me back after I said I ll just wait til his vet opens tomorrow and take him opposed to waiting another 4 hours due to his anxiety and if I would have known this I would have had him wait with me in the car until his appointment, but they said that was against the state orders regarding COVID, however my daughter just took her dog there a week and a half prior for a torn ACL and they had him wait in the car until it was time for him to be seen?! So which is it? To continue on with last night, the front desk advised me they would tell his tech but didn t because she called and said she just picked up his case.... so who was taking his vitals for the past 2 hours? Amazingly enough while I was on the phone the vet was examining him as she was talking to me which was confusing considering the front desk just told me 3 mins earlier that there were 4 emergencies that just came in so they are backed up and I ll be waiting another 4 hours, and I asked the tech about that and she said no, Louie was their last case before the shift change Who knows where the communication barrier lies but since the front desk did seem to be the only staff that was defensive about it while the tech and vet were apologetic, I m going to assume they just come up with any excuse for not providing the information to the techs after they take your animal back. Again, it was disappointing that I had to repeat things multiple times, especially simple things like which eye was giving him issues considering someone was supposed to be monitoring him and his left eye was swollen shut

J
3 years ago

The vets and assistants were absolutely great, the...

The vets and assistants were absolutely great, they provided not only the top care but love to my cat. They quite literally saved his life. Walked us step by step of what our options were clearly and timely. They also helped us setting up another stay at another veterinarians. Keep in mind this is an emergency hospital and the price will reflect that. If it's not an immediate health concern find a local vet, but if your pet is having an emergency, this is the place to bring them.

D
3 years ago

med vets has a failed customer service phone syste...

med vets has a failed customer service phone system. they put you on hold and forget you. don't ever let them put you on hold because they don't have time to take you off of hold and eventually they will forget they put you on hold. i told them about this and they acted like i was talking martian

A
3 years ago

My family and I just wanted to thank Dr. Kennedy a...

My family and I just wanted to thank Dr. Kennedy and his team for his amazing work to save our Bella. She was so sick and they brought her back to us from the brink. It s impossible to express how much gratitude we for everyone at MedVet. They ve been so kind with us and helped us through this scary experience.

m
3 years ago

Too long to type, so let's just say he was not dia...

Too long to type, so let's just say he was not diagnosed properly after spending over $8,000 dollars with you, then when you try to find out why, you get snubbed & nobody cares nor wants to talk to you once you start calling them out on things!
After him recently passing away, I'm truly debating on if I want to even get another dog, in case he would have any issues I wouldn't take him to you & who else is there?!!

N
3 years ago

Thank you so much to everyone here for taking grea...

Thank you so much to everyone here for taking great care of Chanel and keeping me updates on her while she was here you guys are all amazing and thank you so much to the doctor he was amazing and great calling me to let me know how Chanel was doing

Q
3 years ago

We were recommended by our Vet to come here to see...

We were recommended by our Vet to come here to see a specialist. Our vet couldn't see all the way down our cat's ear and thought it might be a polyp and said MedVet would be able to determine for sure if it was. We were there yesterday for our appointment and were told they were pretty sure it was a polyp and recommended surgery. Told us it was not emergent and we could wait to schedule if we chose to. We couldn't bare our little guy stumbling around so we went ahead and had his blood drawn and scheduled surgery for today. MedVet made me feel like this was no big deal and everything would be fine. When I woke up this morning to get him ready he had passed away. He wasn't even 2. I don't know how this happens when they just examined him the day before!

D
3 years ago

I don't want to go too much into detail for my own...

I don't want to go too much into detail for my own safety honestly, but my dog had a major problem with him and needed fluid drained or he would honestly die. When my dog came in, he wasn't bad looking but just looked a little discomforted. After they ran tests and decided to drain the fluid, when the vet was done and returned my dog... He honest to God looked half dead. His eyes were bloodshot and when I held him in my arms he wasn't moving at all. He was worse after the drainage and literally without going out of context he was dying. His breathing was getting slower and the vet knew this and handed me my dog to take home when it honestly looked like a deer looking into headlights with bloodshot eyes and little response. I had to put my dog down literally within the hour and they did charge me alltogether around $600 only for my dog to soon pass away. It's crazy and the people are right, the front desk workers are goofing off and just not really caring or that thrilled to help. When I noticed something wrong with my dog after getting him back, they didn't seem to concerned which I thought was strange, especially after I talked to them about what was going on with my dog before the drainage. Brendan I believe his name was seemed like a good guy, but overall I would try another place for treatment.

A
3 years ago

This is a very well staffed emergency medical vet ...

This is a very well staffed emergency medical vet location. You should not be surprised that the costs are different than a vet that works normal hours and has less equipment and staffing. I took my dog here in an emergency situation and the care could not have been better. I was constantly updated on the situation and the veterinarians and vet techs here are top notch and full of compassion for animals. I wouldn't go anywhere else if I needed emergency pet care.

L
3 years ago

Went with my 11 year old Weimaraner for vomiting a...

Went with my 11 year old Weimaraner for vomiting and bloody diarrhea. She was treated by Dr. Maurer who was not only timely and efficient but very kind and compassionate. He took the time to explain the diagnosis, talk about the treatment plan, etc. He never seemed rushed, and truly appeared to love what he was doing. He called with follow up lab results like he said he would, took a call later in the evening when I called to check on my girl, and called with a follow up in the morning. Always awful having to take your fur babies to the emergency vet but grateful for 24/7 access to good medical care if needed. Great overall experience! Thankful to have our girl home. Still sick but hopefully on the mend.

M
3 years ago

They took advantage of my elderly parents by charg...

They took advantage of my elderly parents by charging them $3,000 for a problem that could've very easily been treated by medication. Very disheartening that they are taking advantage of the vulnerable thinking they were going to lose their pet. I will never recommend this company to anyone.

A
3 years ago

My dog Elsie passed away on Monday and I brought h...

My dog Elsie passed away on Monday and I brought her here for cremation. I opted into the remembrance items and picked them up today. They turned out absolutely beautiful and I couldn t think of a better way to remember my beloved dog. While this process has been very stressful the employees at MedVet did a fantastic job at making things slightly easier.

T
3 years ago

Update (2 to 1 star): Spent over 8 hours here tod...

Update (2 to 1 star): Spent over 8 hours here today, spent a ton of money, and got no answers. The vets didn't want to stick around as long as we had to so we ended up dealing with a shift change. The new vet gave us some terrible run around answer of what the treatment protocol was. She then said no water or food until tomorrow, then said some water is ok. He hadn't eaten in 3 days so we felt terrible as he was searching everywhere for food. Read the release papers and they said to only hold off until this evening. Unbelievable place, do not go here.

We've been here for 6 hours so far to diagnose our dogs diarrhea. Although I appreciate being thorough, the wait is absurd with what you get charged. Seems to be 2 veterinarians to cover the entire place and the assistants don't do a thing to speed things up. We had to explain our story to at least 4 people and had to get an "estimate" for every instance. They know the options for testing, why not have an estimate for everything right away? I'd avoid unless you have a fat wallet and want to stare at the floor for the day.

I will say the staff is friendly and helpful. They just need better management and processes.

E
3 years ago

My dog had a non-life threatening but very painful...

My dog had a non-life threatening but very painful injury. They got him back very quickly and helped us out. The doctor was great and did not suggest any unnecessary treatment. It was conservative but incredibly helpful for our pup. I m so pleased.

R
3 years ago

Unfortunately, my experience with the veterinarian...

Unfortunately, my experience with the veterinarians at this facility gave me the impression that their only interest is in sharing news in a cold calculating manner, inciting fear tactics to promote more testing and total lack of compassion for the owners and the animals. Procedures were begun before consent was given more than once with the feeling that the production line keep moving, ie transferring their collections to their bank account. I find it very unfortunate that people and their pets at their most vulnerable time are treated so miserably. Shame on Medvet.

A
3 years ago

I cannot express how happy we are with the care ou...

I cannot express how happy we are with the care our 16 year old silky terrier has received from MedVet, and especially Dr. Barnhart.

In July, she had one of her ACL's repaired and in October the other was repaired. Dr. Barnhart made us feel very comfortable with the surgeries, especially at her age.

He not only is very professional, Dr. Barnhart is a very caring surgeon.

D
3 years ago

We refer to MedVet Nola frequently for many reason...

We refer to MedVet Nola frequently for many reasons. Great patient care and doctors who are committed not only to great medicine and surgery but to keeping us posted on our patients tops the list. The vast majority of our clients are happy with the choice - no matter the outcome - and our doctors feel the same.

J
3 years ago

Medvet Columbus is a top notch veterinary clinic....

Medvet Columbus is a top notch veterinary clinic. Dr. Barnhart and his colleagues are A+! Everyone cares about your best friend as much as you do! Very professional and helped my best friend return back to normal after a horrible injury. Better than Osu. Thank you. You have earned my business for life.

S
3 years ago

Terrible. I felt like I walked into the shop of an...

Terrible. I felt like I walked into the shop of an unscrupulous car mechanic. Dr. Carr tried selling every diagnostic test at once. I m on a budget, had called for estimates before traveling 1 1/2 hours, and what was 1500-2300 soon became 3500-4500 for my cat. I spent 610.00 on consultation and essentially the same diagnostic tests my home vet already did. This was after I asked if they were forwarded the papers and X-Ray, Dr. Carr seemed confused or arrogant, not sure which, and briefly shuffled around the papers in her hand before recommending more tests. Also, she tried to sell the pre-anesthetic screening (chest x-rays and abdominal ultrasound) for the relatively low cost of 675 because, although my vet did chest X-rays, the abdominal might show cancer or something that could be problematic to complicate anesthesia especially in older cats. When I told her my vet and I think she s about 2 years old, Dr. Carr responded that we don t really know since she was a stray rescue. While the staff was kind, Dr. Carr was clearly not a cat person, and I don t feel that MedVet regards cats with respect. My cat waited hours for her procedure in a back room alone. And because they found nothing and could only throw more test options that seemed like surgery was iffy anyway (plus, I really couldn t afford all of it), I ended up euthanizing her. I wish I had done that in my hometown instead, where she would have been surrounded by family and spared the extra time on the road. Instead, with hopes of making her life better, she spent her last hours as a by-product afterthought to MedVets priority of paying off their equipment. I m disgusted that medvet attempts to disguise their lack of true care under the superficial esthetics of hospitality; coffee, nice waiting room, and fancy cardboard casket with a baby blanket to return your pet that they didn t really care about.

S
3 years ago

They'll save your animal, but will overcharge you....

They'll save your animal, but will overcharge you. Had to spend close to 2k to unblock my cat. My vet would have charged half the price, but it was the middle of the night on a sunday, and they were closed. Don't take your animal here unless it is an emergency and there is no other option.

D
3 years ago

Med Vet price gouged pain meds for our injured cat...

Med Vet price gouged pain meds for our injured cat. They charged $80.00 and our vet refilled the script for $7.00 They take advantage because they can. It is cheaper to pay the emergency call in rate at your own vet because you will make it up on procedure cost and med prices

C
3 years ago

Excellent service. They take your animal back as ...

Excellent service. They take your animal back as soon as u arrive. A Reasonable time later I was taken to a private waiting room. A bit later the vet came in and explained her diagnosis. Gave is a cost estimate of about $750 which covered her exam a shot of pain medicine and a nausea shot. As well as an overnight stay. Then a recommendation of a neurological exam the next day for another 750 and then a possible MRI for about $4000.

We declined the overnight stay and tried to leave. 1.5hrs later we are still sitting here. It feels like buying a used car. They are all nice and respectfull until u decide not to use their service. Then they claim there are other emergency cases that are a priority.

I personally feel that even as an emergency service, medvet is wayyy overpriced and more of a used car lot vet...

A
3 years ago

I had dachshund with a herniated disc, and he requ...

I had dachshund with a herniated disc, and he required surgery. Our veterinarian referred us to MedVet because it was the closest place to use that could do it. Even though we lived two and a half hours away, we went anyway and sat in the waiting room for two hours while they evaluated him. When they finally put us in a room, we waited another half an hour to see the veterinarian. The veterinarian told us that he needed to have surgery to relieve the pressure of the herniated disc because it was impacting his spinal cord. We agreed to the surgery, and when we asked for a price, they told us it would be close to $4000. Over the phone they had told us we would have to put down 25% of the cost before the surgery, and pay the rest afterward. But once we were there they wouldn't do it unless we put down $2,300. So we paid the $2,300, they had us sign some paperwork. We ended up talking to the surgeon before leaving, and she seemed very sure that he would be fine. She said he had a 80-90% chance of a full recovery, and since he was having the surgery that day on Friday that we could probably take him home Sunday. So we left and went home. We got home at almost 5pm, and at 7pm they called us. They said that during the surgery his spinal cord had ruptured and that he was on life support. According to the surgeon he would never breathe on his own again, and we had no choice but to put him down.
From the moment we walked in the door of MedVet all they seemed to want to do was tack on extra tests and costs, and talked non stop about money.
We asked about when we could come get him to bury him on our farm, and they ended up pressuring us to cremate him, and send us the ashes in the mail. We agreed, but we will never go back there again.

R
3 years ago

We were so impressed with the attention and care w...

We were so impressed with the attention and care we received from MedVet when we brought in our lethargic, vomiting cat. Dr. Brock was awesome and took the time to explain what was going on, what was next, and what our options were. We will absolutely be back in the event of another pet emergency!

A
3 years ago

If it's an emergency this is the place to go. They...

If it's an emergency this is the place to go. They saved my cats life, it was one of the most difficult times for my wife and I. They were professional, compassionate and informative. Yes, med vet comes at a cost. What do you expect, they're open 24 hours with top quality staff! Of course you're going to pay more for services. They are second to none when it comes to service.

D
3 years ago

I trust this hospital and I know my animals are in...

I trust this hospital and I know my animals are in the best care with MedVet. I am thankful for MedVet and it s dedicated staff. My pets and I have had great experiences with the dermatology department, orthopedic surgery/ TPOL, and cardiology. Thank you MedVet!

D
3 years ago

Dr Barnhart saved my dog from having to be put to ...

Dr Barnhart saved my dog from having to be put to sleep and he is now recovering and back to being himself again. My dog was essentially paralyzed from a slipped disc and after carefully evaluating if he would be a good candidate for surgery, operated on him successfully. Medvet has provided great follow on care post op as well. Thank you Medvet, especially Dr Barnhart!

E
3 years ago

I have 11year old dog Missy and was told she woul...

I have 11year old dog Missy and was told she would have better quality life if we replaced her hip. Met with Dr. Barnhart and he explained my options for Missy. I didn't even think about it and made appointment to have hip replaced because her daily activities were very limited due to the pain she was experiencing. Her hip was replaced 10 weeks ago and if you care about you dog as much as I do Dr Matthew Barnhart is your man my dog acts like a puppy now. Thanks Dr Barnhart for restoring my dog back to a great productive life. Sincerely Sonny Cantrell

S
3 years ago

Treated extremely compassionately by the staff, es...

Treated extremely compassionately by the staff, especially Dr. Fout. Sadly, our pet was too ill and had to be put to sleep but I will always remember and appreciate the way she and we were treated at such a horrible time.

T
3 years ago

Everyone at MedVet Columbus was so kind and attent...

Everyone at MedVet Columbus was so kind and attentive, even with a busy waiting room our pup got through triage and was able to see a vet promptly. The diagnosis was spot on and helpful treatments were given. It was reasonably priced for ot being an emergency visit and unnecessary exams and tests were not pushed on us. Hopefully we'll never have a pet emergency again but if we do it's worth it to drive an hour to this MedVet location.

V
3 years ago

We took our healthy dog Bree to Medvet Worthington...

We took our healthy dog Bree to Medvet Worthington Ohio this past Friday April 27 2018 for a non-invasive Ultrasound. The good news was the scan showed a relatively healthy dog. Bad news? She
DIED within a few hours of this procedure. My last memory of her
was watching them drag her by her leash (she was walking too slowly?)
back to their rooms where of course we lay folks are not allowed. She was a small dog a Pom. Too heavy to carry? From Medvets: NO EXPLANATION
No dog deserves to die this way. No pet owner deserves to be treated this way.

C
3 years ago

I was impressed by how compassionate their euthana...

I was impressed by how compassionate their euthanasia service was for my cat that had to be put down. They actually had a separate room that they brought the cat into and you were allowed to hold it while they gave the cat the injections and they sent a nice card signed by the vet later. I felt it was a couple steps beyond previous experiences I had putting pets down. The pricing was actually better than other private vet for the same service.

D
3 years ago

Called into the surgery department for a second op...

Called into the surgery department for a second opinion after I was told from a different vet my only option was to euthenise my dog. They took the time to review x-rays, review his case, and speak with me about options. I was literally in tears that there was potential for hope! Phenominal staff that care about not only the animal patients, but the humans who love them.

J
3 years ago

My new dog, Farrow, a rescue o(a month ago )atemy ...

My new dog, Farrow, a rescue o(a month ago )atemy tampon while going through the trash. I looked up what could happen and knew I had to get help. MedVet being 24hours was a life saver! One of their well trained staff told me the options and let me know all the possibilities before I decided what to do. Once deciding to induce vomitting the staff member told me the dosage and time frame. Very helpful and so kind. Farrow feels much better now and will not get another opportunity to eat the trash again.

M
3 years ago

Took my cat in last Thursday with heavy breathing....

Took my cat in last Thursday with heavy breathing. I originally had taken him to a vetenarian place in Newark, Ohio. They said he had pneumonia after exrays. I took him to Medvets and the staff and doctors were very nice and kept me up to date with everything. I especially want to thank Patty for being there for me after my cat was put to sleep. I just wish they could have tried more test but he was breathing too heavy for them to do anything. So after spending over a large amount of money and having to put my cat to sleep I never knew what was wrong with him.

S
3 years ago

I got home from work and noticed my 10 weeks old 1...

I got home from work and noticed my 10 weeks old 1 pound Yorkie was not acting like herself. She was lathargic, extremely whinny, and shaking violently. I also noticed that she had a mass coming from her rectum. I had no idea what to do and googled emergency vets. Thank God for Med Vet. From the time we walked in, service was excellent. They got her triaged quickly, seen by the doctor just as quickly, cared for and sent home. Though the cost was pricey(it's an immediate 151.00 to be seen, not counting other cost for treatment, meds, etc...), it was worth every penny. I am so greatful to the staff there. I don't know if my puppy would have made it, if I had to wait 3 more hours waiting for a conventional office to open.

T
3 years ago

I had to put my kitty to sleep after 15 years of f...

I had to put my kitty to sleep after 15 years of friendship. They couldn't have been kinder, or more understanding. They took good care of him for me, and even sent me a hand written grievance/sympathy card in the mail. I'd recommend this place to anyone with a pet in their final days; they'll treat you and your pet with the utmost kindness and compassion.

C
3 years ago

Took our cat here due to anemia from a tumor, had ...

Took our cat here due to anemia from a tumor, had surgury to remove a tumor they thought they could get all of, but it grew back in about 2 months, and her blood count started dropping again. I understand that happens, but what made me angry was that it wasn't till a week after we saw it was growing back that I (not a doctor) had to ask if we should start giving her steroids again to keep her blood count up, and then they agreed and said that would be good, meanwhile her blood count had been dropping even more for that week. I shouldn't have to ask questions like that to keep my pet alive, they should be the ones advising me what is best for my pet. After that, we switched to OSU, had radiation done, and now my cat has been alive and healthy for more than a year since then. Also, they were much cheaper on radiation than medvet. I am now happy with OSU, and will never look back.

M
3 years ago

We have had to use MedVet for our pets however eac...

We have had to use MedVet for our pets however each of the 3 experiences have been outstanding. Though emergency medicine doesn't come cheap, I've never felt overcharged or ripped off. Each instance the doctors and staff have been incredibly honest and empathetic. The most recent visit ended up with our kitty having to stay with MedVet for about 48 hours. Throughout the entire 48 hours the doctors and staff have kept us up to date on our kitty's condition and have answered all questions. I am very thankful to have this service available in Columbus and I know I can trust the outstanding service provided by the MedVet team!

J
3 years ago

I have never been to a more compassionate place. ...

I have never been to a more compassionate place. When my pet passed they treated us with such love and sympathy. That was not just enough they sent a card extending their compassion to our home. God bless you MedVet family. Thank you

m
4 years ago

Our dog was in need of care for his eyes.I wish t...

Our dog was in need of care for his eyes.I wish they would of explained the cost of treatment , I was not expecting 150.00 dollars to walk in the door. I didn't know calling another doctor for advice cost either. 4 1/2 hours later I walked out of their office still not know why my dog had blood in his eyes . They gave I hope this works medican and come back Monday for blood to be drawn. And let me get you a price for that. After I had already got a bill for 500.00 dollars .I am disappointed that they show love for animals and charge so much that you can't help your pet. I took a chance and brought my dog home they wanted to keep him over night for a 1500. Dollar deposit and ending treatment could cost 2300. It hurt my heart that I couldn't leave him in good hands but who has that money just laying around. And the doctor says it makes me feel I'll he can't watch him over night? If they care so much why so much.I feel this is not a place for the average Joe.

J
4 years ago

Some new woman working nights was out vaping, look...

Some new woman working nights was out vaping, looked like she was a hot mess, and so rude to me and my wife, that we will never go there! EVER! Don t go there! She can t be medically educated. It was so disturbing.

C
4 years ago

Very professional and courteous staff made me feel...

Very professional and courteous staff made me feel like I was actually in the hospital providing my dog with the best possible care. With their help my dog Oscar beat cancer six years ago. He just passed away December 21 from congestive heart failure. We were in the weekend before and did a bunch of tests. I know they did everything we could to save the best dog I ever had Oscar. When he passed in the middle of the night we were on our way back to med vet. They were so classy in facilitating our last few moments with Oscar. Today I went to pick up his ashes and they do so many extra things to go along with it that make them a step above anywhere else I've ever been. I highly recommend med vet.

M
4 years ago

My terrier developed an antibiotic resistant infec...

My terrier developed an antibiotic resistant infection as a result o his licking his abdomen until it was raw. Our regular vet was unable to deal with it, so I went to Med Vet whose dermatology vet dealt with it very effctively.

K
4 years ago

Came in for my cat's blood draw and didn't have to...

Came in for my cat's blood draw and didn't have to wait long at for him to be seen. Sam was especially kind and also concerned by his panting and has his vitals checked. Sally seemed friendly as well. She offered me and others water and checked up on the other waiting pets too. I noticed they had cleaned up my cat's carrier as well. Overall, I appreciated their care and individual attention for me and my cat.

A
4 years ago

I just want to thank all of you who helped me and ...

I just want to thank all of you who helped me and my golden today! There are no local vets open on the weekend especially durning a pandemic. I was given lots of updates and my pup was in and out within an hour. Thank you again!

F
4 years ago

Deserves zero stars. No service was performed. On ...

Deserves zero stars. No service was performed. On Sunday morning, August 4th, 2019 I sat there for 3 hours with my dog who has what is more than likely a broken leg. I did not get seen in 3 hours. At least a dozen animals were seen while I waited, two maybe had injuries, the rest were some type of my dog is sick or my dog hasn t been acting right . Best luck to all of those folks but I cannot fathom how a broken leg is not a higher priority than he hasn t been eating . I finally had to just walk out so that I could go home and get my dog as comfortable as possible. I now have to wait until the morning and start all over at the local Vet, and oh btw I have to hope there was no internal damage to my dog. I would never, ever recommend even bothering to go here unless it is a vital and critical situation. the folks working there should be ashamed.

M
4 years ago

They helped my little girl, Daisy, who had a very ...

They helped my little girl, Daisy, who had a very hard labor and could not get her second pup to come out. I called 3 counties of so called Pet Hospitals that are only clinics with day hours. I also never received a call back from any of them. Met Vet was waiting for us when we arrived, assessed her quickly and was ready to do an emergency C-Section. Before they did her surgery, she ended up delivering the pup on her own after 6 hours of trying. They quickly notified us of her progress and cancelled the surgery. I am thankful they were honest and did not go ahead with the surgery. She delivered the rest of pups on her own and we were set to go home.
They were very compassionate to our dog and us and they take great care of their patients, whatever their needs are, whatever time of day or night.

H
4 years ago

I am SO thankful for MedVet's caring staff. My gol...

I am SO thankful for MedVet's caring staff. My golden retriever has epilepsy, and the staff never makes me feel like a burden for calling so often or asking all the questions. Dr. Lovett truly cares to take the time with you at your appointment, and Emma in Neuro is absolutely the sweetest when I call to report Pal's seizures or ask questions. I cannot thank them enough.

J
4 years ago

Our normal vet had closed so we took our poor Nero...

Our normal vet had closed so we took our poor Nero here (our vet in Hilliard recommended MedVer Worthington, NOT Hilliard) who had vomited all day and had a swollen eye and mouth. Within minutes of our arrival a vet tech looked at Nero to make sure he wasn't in any immediate danger. He was very friendly and reassuring that he didn't think it was anything serious, just a reaction. We got back to see the vet in a relatively timely manner (it's at night, it's not going to be quick). Everyone was so friendly with Nero and treated him like their own pet. By the next day the swelling was gone and he was on the mend. Could not be happier with the entire experience. Yes, it's expensive, but worth it to get our puppy back to jumping around trying to chase rabbits and birds.

C
4 years ago

Our 5 year old dog had torn both of his CCLs and w...

Our 5 year old dog had torn both of his CCLs and was barely able to walk. If he didn t have the surgery to fix his knees, we would have had to put him down. Thankfully we opted for the bilateral TTA surgery and soon afterwards he was walking and eventually running. Now one year later he s like a new dog and you would never know he had any knee issues. We are glad we decided to do the surgery, even though it was expensive.

C
4 years ago

Their tech Corinne has to be the rudest and most i...

Their tech Corinne has to be the rudest and most insulting person we ve ever met. The people they hire to support the vets are not worth the exorbitant costs. She isn t a vet and not qualified. Just a joke. Worthington from now on.

D
4 years ago

I would highly recommend Med Vet Worthington, OH t...

I would highly recommend Med Vet Worthington, OH to everyone and I would use them again. It is about a 3.5 hour drive from where I live. Though I received a devastating diagnosis concerning my dog s illness, this facility made it easier to take, knowing my dog was receiving the best care available. We came in through the ER and, after my dog was assessed, we were transferred to the cardiology department. The way this hospital is run reminds me of Johns Hopkins Hospital in Baltimore, MD. Everything is well organized, well thought out and well planned. The different areas of the hospital work well together and are in good communication with one another. The facility is very efficient and the cardiologist and medical staff were all very professional and knowledgeable. They are able to perform testing here that is not available from most veterinary hospitals. Though the news was devastating and there is no cure, the doctor presented everything in a manner I was able to understand, answering all of my questions in detail and allowing me to make informed decisions. It would be impossible to provide this kind of quality care for free or at a minimal cost, however, based upon the local veterinary costs in the small town area where I live and the type of care provided here, Med Vet s prices were more than reasonable.

J
4 years ago

We had to put down our beloved cat Madison after 2...

We had to put down our beloved cat Madison after 21 wonderful years. They were incredibly compassionate and the vet was incredible. Thank you for making the moments of Maddy s life so comfortable and allowing to spend some quiet time with her.

A
4 years ago

I ve always had a good experiences at MedVet prior...

I ve always had a good experiences at MedVet prior to today. I m disappointed with their lack of compassion and even worse... dishonesty!

Our dog has been there twice this year with the same issue... diarrhea becoming bloody resulting in dehydration... gastroenteritis. At our last visit in August, the doctor mentioned that if she has another episode to see our vet to do further testing. Well, here we are with another episode and it s a Sunday of course! Obviously, we plan to call our vet Monday morning to initiate further testing. But we want to at least do something to help her the next 24 hours.

I called MedVet this morning thinking it would be wise to begin the medications she s previously had in order to prevent symptoms worsening over the day/night resulting in more discomfort and dehydration.

When I spoke to them, I was told there were no refills on the prescriptions so she would have to be seen again... costing another $330 for the same issue she had in August! Then still needing to go to our vet in the morning anyway... another $200 at least to begin further testing at an unknown cost. Obviously another evaluation at MedVet is unnecessary, but medications to get her by for 24 hours would have been helpful.

This is puzzling given we all know if we called our family doctors over the weekend they would likely prescribe something to hold you over until coming in Monday.... ESPECIALLY IF YOU HAD ALREADY BEEN SEEN FOR IT JUST A FEW MONTHS AGO!

This was upsetting given it s a costly, unnecessary visit. Without something to help, my dog would be miserable for 24 hours while waiting to get into our vet. HOWEVER, WHAT S MORE UPSETTING is when I asked them if there was anything over-the-counter that could hold her over, they said NO!

In a simple google search finding a reputable source, I did find some over-the -counter options to help her!!!! I don t appreciate the DISHONESTY in hopes that without any treatment, my dog would get miserable enough tonight to force me there so they can make money! This isn t an assumption...

The conversation ended with them saying, if she becomes dehydrated, bring her to be evaluated. Basically, saying they won t recommend anything that would ease her diarrhea assuming she would become dehydrated enough to give me no other option in the middle of the night and have to bring her in.

Shameful! They know they are the only place we can take our pets after hours, so they do everything they can to prioritize making money over quality preventive care and treatment for their patients (especially the pets they ve treated before and know how to help without a costly evaluation).

S
4 years ago

I cannot say enough good things about this facilit...

I cannot say enough good things about this facility! My dog Toby had 16 seizures in a period of 24 hours and I brought him here. From the moment I arrived until I picked my boy up two days later, I was kept updated and informed of everything that was going on with him and his care. The doctors are phenomenal. They don't rush you off of the phone. They answer any and all questions, are kind and patient, and their care for the animals shows the love that they have for their job. Every other person from the assistants to the front desk, to the techs were kind and professional. There is no where else I would take my animal to in an emergency situation. Period.

M
4 years ago

Very thorough and upfront about costs. Gave us al...

Very thorough and upfront about costs. Gave us all the information, good and bad, about our little dog s condition. Unfortunately, she had to be euthanized, but Dr. Martinez and staff were wonderful and compassionate. They allowed us time to say goodbye and didn t rush us out the door. Wouldn t hesitate to go there again with our pets for their advanced medical needs.

E
4 years ago

We recently visited the emergency room for my 10 y...

We recently visited the emergency room for my 10 yr old miniature schnauzer that ate a grape. The staff was caring and informative the whole time. I also noticed that everyone that came in while I was in the waiting room was treated with special care and concern no matter the severity of the injury.

A
4 years ago

**The staff at MedVet negligently administered Bud...

**The staff at MedVet negligently administered Buddha's insulin as he was medicated with Novolin R, a much longer-acting insulin which directly and solely attributed to his systemic rapid decline resulting in fatality. Buddha was repeatedly overdosed with three IU of Novolin R in lieu of the PROPER AND PRESCRIBED INSULIN, Novolin 70/30 which prescribed dose is TWO IU. **

MedVet's malpractice was directly responsible for sending Buddha into a fatal diabetic ketoacidosis spiral which resulted in a fatality from secondary and tertiary complications less than one week after the admission and discharge from Medvet. Buddha succombed to his condition 11/17/2020 after The Ohio State University Veterinary Medical Center team tried tirelessly to correct MedVet's malpractice.

To make matters worse I have witnesses to multiple telephone conversations between myself and Buddha's treatment team during his admission where I REPEATEDLY inquired with both the staff and treatment team making sure that the proper insulin dose and type were being administrated during his hospital stay. I was falsely reassured and LIED TO by the staff at MedVet.

After the deadly malpractice at MedVet my dog was discharged in a rapidly-deteriorating state and MedVet Inc. refused to provide additional services to correct their malpractice. In fact the staff chased me off the property for a reason unbeknownst to me after they refused to provide additional services to Buddha when I attempted to have him re-admitted to MedVet the following day for observation. I helplessly witnessed Buddha's rapid health decline. At this time I was unaware of MedVet's malpractice and negligence as the staff was not transparent with me regarding Buddha's dire health condition and medication misdosing

The treatment team at MedVet simply communicated to me via multiple phone conversations that "Buddha's glucose levels were all over the place" and that "I needed to increase his insulin dose to 3IU."

Had I followed those instructions it would have resulted in Buddha's immediate death.

The following day (11/14/2020) I took my dog to The Ohio State University Veterinary Medical Center after being refused services at MedVet which is also located in Columbus, Ohio. The veterinary medical staff informed me that Buddha was in advanced stages of Diabetic Ketoacidosis which if was properly treated at MedVet could have arrested Buddha's rapidly deteoriating condition.

I had repeatedly requested that Medvet email Buddha's labs and additional records to no avail until they finally obliged last evening (December 2nd, 2020.) After receiving the lab results I saw that upon admission to MedVet on 11/12/2020 Buddha already had ketones present in his urinalysis screen as well as a significantly elevated leukocyte count indicating an infection which progressed into deadly bilateral opportunistic multi-lobe pneumonia while presenting with a glucose spot check of >500. The staff at MedVet re-checked his glucose upon my request and despite the dangerously fluctuating readings the MedVet staff did not take Buddha's diabetes mellitus type II into account whatsoever when regarding his systemic health ailments. Buddha was simply treated for neurological symptoms and was discharged negating any endocrinological complications which was the underlying cause of his seizure which prompted me to admit Buddha overnight into the MedVet clinic.

Buddha died as a result of MedVet's malpractice on November 17th, 2020 at The Ohio State University Veterinary Medical Center after the medical staff at OSU tirelessly attempted to correct MedVet's mistakes.

I have retained an attorney and plan to take legal action against MedVet for their negligence which resulted in a completely avoidable fatality of my beloved Buddha.

To make matters worse when MedVet Columbus LLC (MedVet Associates LLC) emailed me the finalized reports they were officially dated 11/18/2020 which is six days after he was discharged and one day postmortem.

L
4 years ago

I truly cannot say enough great things about the c...

I truly cannot say enough great things about the cardiology department at MedVet. I went into MedVet scared, uninformed, and full of love for my furbabe. Dr. Nguyenba was the most amazing - he explained Maya's condition in clear, simple terms and never once made me feel "less than" for forgetting the most elementary things about the heart's anatomy. It is clear that the department only wants the best for your furbabe.

P
4 years ago

Sunday, Oct 7, at about 7pm I had to bring my boy ...

Sunday, Oct 7, at about 7pm I had to bring my boy here. We had been swimming and after we were resting and drying off he became super lethargic, puking, breathing issues, and drooling like a big ol' great dane. MetVet was an hour from my location but I called on the way and was given helpful tips for the drive. Once we got there we were welcomed and asked to have a seat. A nurse came over while we waited to check on his breathing, she checked his gums, and his heart rate. We waited about 30 minutes more when we were taken back. We had the pleasure of meeting with Brian. He took him back, checked his vitals again and when he came back he leaned towards water being in his lungs. Not much, but enough to make a difference. He walked us through the different options and was very understanding that emergency visits can get expensive. It was very comforting to me when he said he understands my worry and reassured me that I did not over react. We all know how furparents can be, its scary. I know a lot of people on here said it is pricey, I did not experience that. For our visit, three shots, and take home pills we were charged $344, and I thought that was very fair. 100% would recommend to anyone in need of emergency service.

The only con I experienced was the wait. We waited about an hour and then were seen for another 1.5 hours.
Sorry for the long review, but I really appreciate MedVet's communication, care, and help.

G
4 years ago

Wow...what a place. Human hospitals could take not...

Wow...what a place. Human hospitals could take note of how this facility is ran. Our Doberman had congestive heart failure and received exceptional care. Dr. Render and the staff were amazing. They save our boys life with there quick response and treatment.

D
4 years ago

Medvet is wonderful! I have had several pets treat...

Medvet is wonderful! I have had several pets treated by Medvet and they provide excellent care. They were caring and compassionate when my Brussells had to be euthanized and when my black lab passed on way to Medvet. Recently, my cat was treated by Dr. Hostutler. He and the other staff with internal medicine are excellent. Dr. Hostutler is professional, personable, and thorough. He was able to quickly and accurately diagnose my cat after my primary vet was not able to accurately diagnose or treat him. I would highly recommend Dr. Hostutler and Medvet. Thank you for your passion and dedication to provising excellent specialty care!

R
4 years ago

Took my dog here after she suffered puncture wound...

Took my dog here after she suffered puncture wounds due to an altercation with another dog. Staff was nice & friendly, however I drove 30 minutes here just to have to wait 2 hours for the vet to look at her. After that, another 2 hours for the doctor to out 2 staples in her belly - then another TWO HOURS just to get her paperwork done after the doctor had said it would be only 15 minutes. Overall, I am exhausted and hope I never have to come back here and wait this long again :(

m
4 years ago

DO NOT TAKE YOUR PET HERE. We took our puppy here ...

DO NOT TAKE YOUR PET HERE. We took our puppy here for a surgery our family vet had diagnosed but did not have the resources to execute. The surgeon decided to perform a different surgery than what our family vet suggested. 2 weeks after the surgery we were at the family vet for the follow up where he discovered that not only was a different surgery performed but it had been done INCORRECTLY and had failed to fix the problem. We went back to medvet and the surgeon told us our dog was fine and to check back in a week. After a week we returned to have the same surgeon tell us our family vet was correct and the surgery had failed leaving our dog WORSE than before. So not only did our dog have to undergo an additional unnecessary surgery and a more extensive recovery but we were charged for their mistake. To add insult to injury we were told that we were going to have to pay for our puppy's follow up check which we promptly declined to schedule. It's clear that turning a profit is more important to medvet than quality, genuine care.

C
4 years ago

To begin with the consultation, the initial nurse ...

To begin with the consultation, the initial nurse was very short with me. I was already anxious enough with a first time surgery for my pet and she was short and rude with me the whole time. The doctor and the second nurse I met well th were knowledgeable and sweet. They recommended I be in here first thing at 7:30 so I can be with her to be sedated due to her high anxiousness.

7:39 come no one from surgery is here. 8 rolls around and I see someone to discuss forms filled out. I figured we would be in a room or something to begin sedation (since I was told to be here so early) but we apparently have to wait in the waiting room until all drop offs come in. Now my high anxiety dog is waiting in the waiting room for hours, and she is shaking like crazy. Just unprofessional and not pleased.

C
4 years ago

I would never recommend Medvet to anyone. We waite...

I would never recommend Medvet to anyone. We waited for 5 hours and ended up taking our dog home, after paying over $500 for 2 x-rays and an exam. The vet was friendly, which is more than can be said for the front desk staff. The technician however, was rude, made my 8 year old cry and was short with us when I trying to figure out what was going on because she kept saying one thing and then coming back and saying something different. I finally got my dog back in the room with us, they didn't give her the pain medication they were supposed to give her and we took her home. It was truly and awful experience in an already stressful situation.

J
4 years ago

When my 2 year old akita tore his CCL on his right...

When my 2 year old akita tore his CCL on his right knee we were referred to MedVet by our regular Vet. Dr Barnhart recommended TTA surgery to repair it. While waiting on a surgery date our akita tore his left CCL as well. MedVet got him in for bilateral TTA surgery ASAP on New Year's Eve Day. Dr Barnhart and his staff were wonderful. They took excellent care of our akita and provided us with a detailed day by day and week by week care plan so we knew exactly what to expect and what to be concerned about. They called us several times to follow up on how he was doing, and patiently answered all of my questions. He is fully recovered and is able to run and play like any other dog! We had a wonderful experience at MedVet and would highly recommend the facility as well as Dr Barnhart as a surgeon!!

K
4 years ago

I can t say enough great things about MedVet. This...

I can t say enough great things about MedVet. This was our first experience here and one that we won t forget. Our dog had an accident that in the end led her to having to be euthanized. It was such a terrible outcome and decision to make, but MedVet took amazing care of us. Dr. Dunlevy was professional, kind and informative. I can t say enough nice things about her and all the staff that was working the evening of 5/29. If anyone ever needs emergency services this is where we will without a doubt refer. Thank you for what you did to comfort us and allow us our goodbyes with our sweet Bella.

K
4 years ago

Called to ask for information about a simple proce...

Called to ask for information about a simple procedure and they hung up on me. Called back and they hung up again. They could at least be kind when telling you they don't perform a service. I would not recommend a place for this reason.

T
4 years ago

I took my dog to Med Vet after he was struck by a ...

I took my dog to Med Vet after he was struck by a car. I was there 4 hours and they did basically nothing except try and charge me $600 for xrays. I can get 5 x-rays at urgent care on my hand for $75, but it cost $600 for my dog? My normal vet charges $100, why the huge fees Med Vet? I ended up having to leave and take my pet home without care all busted up because they wouldn t help me if I didn t pay for all the inflated fees. All they care about is milking people who love their pets for every dollar they can. I will never take another animal to them again!

M
4 years ago

I called in the early morning about my dog's swoll...

I called in the early morning about my dog's swollen snout. They told me I should have my dog seen immediately and not wait until my vet opened. I came in, and a tech saw my dog and told me he would need injections. We waited 45 minutes, by which time I had called my vet and gotten an immediate appointment. I left MedVet and went to the appointment. My vet told me that I could have administered Benadryl, but gave me a few antihistamine pills. The bill for the unnecessary injection at MedVet would have been around $200, while my vet charged $50. I wish MedVet would have told me, once they got to see my dog, that I should go home to administer Benadryl rather than trying to give a medicine that wasn't necessary and charge their huge fee.

J
4 years ago

My female lab recently had surgery at MedVet perfo...

My female lab recently had surgery at MedVet performed by Matthew Barnhart. What an great experience! Everyone was very caring and extremely helpful. Most importantly the surgery was successful.
Great job by MedVet.

S
4 years ago

We had to make the impossible decision yesterday t...

We had to make the impossible decision yesterday to put Solomon (our collie) to sleep. The team at MetVet were compassionate in everything they did, and made Sollie as comfortable as was possible. They made us feel like Solomon was their only patient and that he was the most important being in the world. Their care for animals and people is unquestionable. Thank you for helping to make our final moments with Solomon special.

O
4 years ago

Will never EVER send clients there. Their overnigh...

Will never EVER send clients there. Their overnight worker ( C O ) has a wave of irresponsible, wreckless, and drug riddle behaviors in the horse community. Whatever story she made up to get that job. She has yelled at clients, stolen, and other misconduct. This is not slander, it s a cautionary tale. We will never trust a pet or horse or family in the hands of this person. The staff obviously didn t check what happened at several places after she had any hands in the pot and she didn t list as references. Beware! Go overnight at your own risk!

About Medvet

MedVet is a leading provider of emergency and specialty veterinary care services across the United States. The company has been in operation for several years, and it has built a reputation for providing compassionate care to pets in need. MedVet's mission is to provide the best possible care to all pets, regardless of their condition or circumstances.

At MedVet, the team of highly trained veterinarians and support staff work together to ensure that every pet receives personalized attention and treatment. The company offers a wide range of services, including emergency medicine, critical care, surgery, oncology, cardiology, neurology, internal medicine, ophthalmology and dermatology.

One of the things that sets MedVet apart from other veterinary clinics is its commitment to using state-of-the-art technology and equipment. This allows the team at MedVet to diagnose and treat even the most complex medical conditions with precision and accuracy.

In addition to providing top-notch medical care for pets in need, MedVet also places a strong emphasis on client education. The team at MedVet understands that pet owners want what's best for their furry friends but may not always know how to provide it. That's why they take the time to educate clients about their pet's condition or illness so they can make informed decisions about their pet's health.

MedVet also works closely with referring veterinarians across the country. They understand that many pets require ongoing medical treatment after leaving their facility; therefore they collaborate with primary veterinarians who continue caring for these patients after discharge from hospitalization.

The company has multiple locations throughout different states in America which makes it easy for clients seeking specialized veterinary services without having travel long distances or wait long periods before receiving treatment.

In conclusion: If you're looking for high-quality emergency or specialty veterinary care services anywhere within America then look no further than Medvet! With its experienced staff members who are dedicated towards providing compassionate yet effective treatments using advanced technology & equipment coupled with an emphasis on client education - this clinic truly stands out among others as one worth considering when seeking help for your beloved furry friend(s).