Medicus continues to provide stellar IT support to our practice. Their staff is always responsive and knowledgeable; they know how to address issues proactively thereby limiting disruptions to our network. When problems do arise, they handle them expeditiously and professionally allowing our physicians and staff to focus on caring for our patients.
Stephanie Ethridge
Sandy Springs Internal Medicine, PC
Medicus not only resolves our acute issues, but solves the underlying issues and works to develop processes and solutions that will keep our IT operating efficiently each day. They have been quick to respond to our issues, and most of the time triages our issues as we would. We have a complicated system with multiple sites, Windows/Mac operating systems, Dragon, Cloud-based software/storage. We are comfortable that Medicus keeps us Hipaa compliant, too.
Initial server order messed up 3 times. When server finally received and installed it was not the one we ordered and substantially less.
They had to re-order with substantial delay and now we're receiving erroneous invoices for work included in the initial contract.
Can not recommend this company.
I hear the horrors of IT from other business owners. We have had a very long standing relationship with Medicus and are fortunate to have always worked with the same technicians for nearly a decade. They are responsive and friendly. We have our regular bumps in the road with IT, but we get an immediate response to issues and explanations. They also continue to take measures to improve their service. Shout out to Richard, Shane, Nathan, Patrick and Jori!
Medicus Solutions has been supporting our company for several years and the experience has been outstanding. They are quick to respond to trouble tickets and have a knowledgeable and friendly team. I have referred Medicus to several of my clients and I have the confidence that my customers are in great hands. I would highly recommend Medicus Solutions for any company looking for an IT company.
Great staff and very attentive! Definitely recommend!
We have been using Medicus Solutions for our IT needs since 2006. Chris and his team take care of us promptly. The employees are knowledgeable, friendly and professional. When we need new equipment (computers, monitors, servers etc) Medicus ensures we a great deal and install the new items without problems. Whatever we need, they provide! We especially love all of the monitoring they do of our servers so as soon one sends an alert they contact us so we can deal accordingly. I would recommend them to any size business. Our computers are the backbone of our business and I want the best company in town to support mine! Medicus Solutions is the best!
medicusit.com
