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What reviewers say about Medex Direct

Generated with AI from 9 reviews on Trustburn · updated 39 days ago

Customers frequently praise the free home delivery, friendly and caring staff, organized pre-sorted pill packs, and savings on prescriptions, describing the service as convenient and highly competent.
What are the most common complaints about Medex Direct?

The most common complaints, based on a small number of negative reviews, focus on allegations that the pharmacy resells returned medications, poor employee treatment, and concerns about leadership prioritizing business over patient care.

AI-generated from reviews on this page. Verify anything important with the company directly.

Deborah Clum
Reviews 1

This is an extremely outstanding medical supply facility for the general public. They're very caring n patient, fantastic communication n listening skills, highly competent n professional, organized n punctual with refilling medications, just an overall A+++ business with FREE to your door HOME DELIVERY! Their "MedEx Pack" is a persons' daily medications set up by being separated into clear plastics bags, each clearly identifying the Pt name, Med name, #mg, n time to be taken. Their MedPack is a true God sent product for those of us on 8+ prescriptions daily because it's hard to keep up with too many Rxs; one asks themselves what you've already taken vs what's left to take for the day, etc. I honestly can't say enough good things about this company n their attentive staff! I remember that it took me anywhere from 45 minutes to a little over an hour to set up my mother's medication when I was her caregiver some years ago. She had 16 different medictations she had to take throughout the day n evening. I would put them into pill boxes to help keep me organized for dispensing to her. This was really time consuming n difficult for me to set up in the first place for each week and then to follow through; because sometimes, I'd get confused: is this the morning pills box, or is it the evening pills-I'd fearfully ask myself. Then I'd have to refer back to the group of bottles to make sure I was giving her morning or evening pills whichever was warranted. The MedEx MedPack eliminates all that confusion, worry, n concern because it's clearly marked on the little plastic envelopes whether it's morning or evening doses, the Pt name, names of the meds and their dosages. I just love this product and this company! You need to give them a try, seriously. I'm sure once you try them out you'll never go anywhere else. They do all the medication organizing and medpac setup without any additional fees to YOU, the customer, then DELIVER it to you FREE of charges! I'm strongly suggesting, just give him a try, if you're not happy you can always simply go right back to your previous Rx dispensing methods, store, or pharmacy. Tell him Debi sent you. God bless.

rob d
Reviews 1

Pharmacy employees are great, however the "CEO" "president" is not a pharmacist and could care less about the patient and more about the numbers. He is a business man and has no interest in patient care, however the pharmacy manager who should be the owner Clyde takes everything into consideration, it's a shame a pharmacist with talent is being overthrown by a pompous business owner.

John Smith
Reviews 1

I know first hand from experience that this pharmacy recycles pills that they take back from nursing homes and long-term care facilities. Not only is this illegal, but it is also dangerous. There's no way to tell if a drug is expired after it has been sorted and put back into another stock bottle. Additionally, there is little regard as to storage temperature requirements for most drugs. Sure, sometimes, they pack insulin in insulated foil in the summer, but that's all they do. They also treat their employees like crap, and offer benefits that are barely better than nothing at all. There's also a lot of favoritism with employees. Some are allowed to be on their cell phones while they're working, while others will be fired for doing the exact same thing. The way I see it, is if you really want your employees to resent your company, the best way to do it is to make policies for everyone, but not enforce them with managers, and basically let them do whatever they want, because they're managers.

J. Anthony
Reviews 1

This pharmacy is the best and provides free home delivery. They offer services beyond just pills in a bottle, and have also helped my family members with hard to find products, savings on expensive medications, and presorted pill packs for no extra cost.

Warren Roosen
Reviews 1

My family has been using Medex Direct for all their prescription needs for several years and has been completely satisfied with their services. It is extremely convenient to find your prescription in your mailbox every month, saving you the trip to the pharmacy.

Cindy Haynes
Reviews 1

Clyde the pharmacist is just like family. He takes care of my Mother and treats her like she is the only person in existence. If you ever have prescription medicine that you want to save money on, Clyde is the pharmacist to go to. He goes the extra mile to save me prescription dollars. Transfer your prescriptions here, because you don't want to be just one of thousands getting your prescription filled. Clyde at Medex Direct is the go to man to get the job done right! :) Happy customers daughter.

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About Medex Direct

Address
13201 Stephens Rd Ste B
Categories
Retail