McGrath Volkswagen Review

Would not buy from them again very poor service after sale. If do buy from them do not get there service plan horrible time getting in for the service that prepaid for.

JOSH & TUCKER were AMAZING with helping me get into exactly what I wanted & still be able to keep it in my budget! Tucker helped with full coverage insurance for my new vehicle at a very low cost per month! I m absolutely pleased with my new beauty!

I just wanted to give a big thanks to Scott "McLovin" McDeromott and Jim Ottilie for helping me find a vehicle FAST that met my needs. You've given me my first "AWESOME" car buying experience and I appreciate you listening to me and working with me to make it happen. Highly recommended!!

My girlfriend and I went through the awful process of trying to buy a quality used vehicle. Nate Hodges made that process seem like a dream. He was so helpful and ALWAYS kept our budget in mind while showing us cars. Not to mention he was incredibly personal and funny. I will certainly be giving him more business next week when I got in to get a car. Thanks again Nate!!

I got to work with Jason, he was very professional and not pushy like other salesmen (other dealerships I've looked into).

My mother and I went to the Marion Used Car Superstore in the hopes of finding a high quality used car Andy Schueler was a huge help in the success of finding a very nice, safe and reliable! His calm, honest and personable traits made us feel that this was a wise decision. I don't think I will need a car for quite some time but if I did I would hope Mr. Schueler would be there to assist me once again!

Tyler Mueller was an awesome person to buy a car from. He listened to what I was looking for and found me a car I could be happy in. He even made sure the seats were good and clean before I took the car home and ordered me an extra key.
I did not however enjoy how pushy the finance department seemed. I went in to look on the last day of August. That was my first mistake. They tried to insist I buy the car that day (last day to get these deals) etc. I did not and I got an email on the way home, Labor Day sales are McGrath start tomorrow. Sheesh.
I told the finance guy the next day that I d like to look at some other cars. He hemmed and hawed and said nothing was going to be as good as this car I was looking at and refused to show me any other cars. When I kept asking he said we don t have any other Honda Civics . I, unfortunately, let him push me into buying this car.
I do like the car, but regret that I was not given any other options.
As I said, Tyler Mueller was kind and listened and helpful, but McGrath could do better than pushy finance people who leave you feeling like you were hosed buy a used car sales person .

Myself and Ben Clark would like to thank Tyler Mueller for his great professionalism and patience through the car buying process. Job well done:)

Lots of good selection and good options for service plans. We've bought 4 cars from them. Warranties also.

Pretty good place to buy a car. Overall Ive had great service after purchasing two vehicles from here. And my most recent purchase a Dodge Charger I got a pretty good deal, but I had some complicantions. Because I wanted to return the car the next day after I bought it since I really didn't want to have any financial responsibility for a while. And they seemed a little shady about it but I'll admit I had some arrogance on my part by not checking with my old lady. They helped me out better than I thought they would I guess but I still didn't get to return the car. So they helped change the payments for me which was nice. And I would highly recommend the sales associate Eric, because he knows what he is doing! Overall they're pretty good I would say. Plus they made sure I had a full tank of gas which was awesome and much appreciated.

Last May, my family and I went to McGrath Marion Used Car Superstore, hoping to find the solution to a problem. We met Nate Hodges, a very personable young man, who immediately set out to help us find that solution. Nate patiently spent hours with us that evening, and we left after purchasing two quality used vehicles - and making a new friend. Nate was awesome to work with, and he still checks in with us every so often! I would definitely recommend Nate and McGrath Marion Used Car Superstore.

Mcgrath was the only car lot I came across that would except my poor credit for what it was. I loved working with Brandon! He was so nice and didn't make you feel like you were just a comission. He went over eveything with me to make sure I was understanding what I was signing for. I ended up purchasing a car that still had yet to be detailed. So far its been a fair expirence, I just really wish I had my new car already. I've never had Patience and paying insurance on car thats not in my possesion isn't ideal. I would definatly recrommend asking for Brandon Dvorak if you are to stop out!

Brandon was great to work with. He listened to our needs and wants. They gave us an offer on our trade which we were not happy with and told them what another dealer had given us and they met us on their offer.
Car was well detailed when we picked it up. Brandon went over the car again with my wife to make her familiar with our new Atlas.
Only issue was when we were signing the paper work the gentleman helping us was very pushy on the extended warranty. We kept saying no and he kept pushing. I finally pushed the paper towards him and said no. We had told him we needed to be home for our grandchildren by a certain time and he just didn t care. So outside of that it was a great experience.

Great service. Salesman Keegan Tonn even drove from Marion to Waterloo and picked me up so that I could look at cars at all of the locations. Finance guy Anthony Hobson put together a great deal for my financing and I left that night in a really nice car.

My salesman Ricky was absolutely AMAZING! After an initial horrible time with a car I was sold (the motor blew after driving it for less than 3 weeks.) Ricky and his team worked their butts off to fine me a good, reliable replacement. Ricky stayed in touch with me through the whole ordeal, found tons of cars for me to check out... And got me a great car that I actually LOVE! Thank you and GREAT JOB GUYS!

They help me and my wife get a car great place to buy a new car

Brandon made looking at a car fun. Let me test drive as many cars as I wanted and take my time making my decision.

Nate H. was amazing! We stopped in quick on a Thursday afternoon and gave him an idea of what we looking for. We told him we couldn't come back in until Tuesday. He kept in contact with us, asking questions quick, and had a car waiting for us when we got there! He was very good to us, working around our schedules, and making us a priority! Thanks Nate!

Jordan is AWESOME. I bought the very first car he presented to me. Josh in finance is AWESOME. As a team he and Jordan worked together with me and weren't too pushy.With the great help from Cody they came back with a better overall deal and lower price than first presented.

I am very happy and would reccommend this team combination!!! Thanks guys!!

My first time dealing with the McGrath family of dealerships but they did not disappoint. Everyone I talked with was very friendly and helpful. They were very easy to work with and made the car buying process one of the smoothest I've ever had.

Jackson Fields was my salesman and he handled the whole process flawlessly and professionally. Would recommend to anybody looking for a new/used vehicle.

Terrible terrible terrible... high pressure kids/thugs that don't know there product!!

Today we purchased a 2019 Jetta from McGrath Volks of Marion. Nate Hodges did an amazing job! Thank you everyone for a great car buying experience!

Have had great service at McGrath! Brett is extremely effective and gives a lot of personal service.

The folks at the superstore were very helpful in assisting me with my car search. They took great care in understanding my needs and spent a great deal of time with me. Zach was wonderful and went the extra mile to help me really understand what I was looking for. He was very receptive of feedback and constantly brought something even better to the table. Though I did not end up purchasing a vehicle from them, they were very supportive throughout the process and were willing to work very hard to find me something of high quality and make it affordable. I will absolutely start my car search here if I am in the Cedar Rapids area when I next need a vehicle. I would highly recommend them to anybody looking for a quality used car. Keep up the great work!

Absolutely phenomenal service from the McGrath Volkswagen in Marion. Had an issue that caused my passat to not be able to start up again. My service advisor Hunter walked me through everything I needed to do to get the vehicle in safely to be fixed/checked for other issues. No pressure help. Definitely recommend to anyone that owns a VW

Nate Hodges and Nate Gorman took awesome care of us. Both me and my brother bought cars from them and they were awesome both times.

This place dies not know loyalty! We have bought several vehicles from them! We just bought a new car and it is loosing fluids and the brakes don t even brake the best. We took it into them to look at and first of all one of the techs tells us they don t work in Chevy s there so we have to take it to the Chevy dealership. Which is not true we had to take it back them and then they act like we took it to the Chevy dealership all by ourselves. The tech took it for a drive and said they could feel what we were talking about. They hardly had for just a couple of hours and said nothing is wrong with it. When we went in to get it we asked then where is the fluid going and the answer we got was I don t know. The service manager told us pretty much we were liars and their tech never said that. I almost wonder if they even looked at our car. We should not have to deal with stuff after buying a 20,000 dollar vehicle from them and had it only about 45 days. This car should be in great shape and we should not have to put in any money in it! $20,000 is a lot of money!

Every single step in the purchase process was easy, and I was made to feel like I was an important customer all along the path. Thanks, Brandon and Jordan, for making the process fun!

There should be a 0 star option! What a joke! Scheduled an appointment on Monday to look at a vehicle on Wednesday. My husband and I both took the day off of work, reschedule contractors that we had coming to our house and drove 2 1/2 hours to get a phone call 1/2 hour from the dealership that they SOLD THE CAR ON SATURDAY!!!! ...of course they said they were sorry and would fill up our car for the inconvenience but that doesn't cover half of it! We proceeded to the dealership because they had a similar vehicle at another location we had looked at online and they said they would make it right, only to find out they made ANOTHER ERROR and it was actually THE SAME vehicle we were coming to see that they sold on Saturday!! Although online it was listed as a different color! Unbelievable!!!

In 2019 my wife and I were in the market (in Colorado) for a low mileage 2-3 year old VW Touareg/P Cayenne. We were looking for the elusive "perfect car" and neither of us were willing to settle. We also wanted a great deal. Expanding the search, we went online (nationwide). We found a sharp price point on a very clean looking contender at McGrath VW of Marion, Iowa. I put a call in to the dealership and was soon speaking with a polite and professional associate named Ryan. As an out of state buyer, I wanted a lot of pictures and from all different angles. Ryan did just as I asked and sent me dozens of shots over the ensuing days. Over a 4 or 5 day period Ryan was always accommodating, responsive, and respectful, as was the team lead Drew, who I also spoke with via phone. Happy with the car (from pictures) and impressed with the professionalism of Ryan and Drew, I felt very comfortable making a deal with them on the phone (subject to a personal inspection), these guys made it too easy. I flew out to Iowa a couple days later to see the car for myself and close the deal. These guys didn't drop the ball once; Ryan personally picked me up at the airport in Cedar Rapids and brought me back to the dealership. Top marks for showmanship, when we pulled into the lot, the freshly detailed Touareg was strategically parked, glistening in the sunlight. Closer inspection revealed the car was truly mint and had been carefully detailed, inside and out. Ryan and I then went for a road test, in-town and on the highway. We chatted about local news in Marion, My time in the Army, and a little college football; it was just a pleasant experience overall. Ryan showed a true eagerness to make sure all of my questions were answered, even those he couldn't answer himself. When I had some questions about maintenance issues (a Touareg is not your typical U.S. VW!) Ryan immediately brought out his colleague from the service dept to answer all my questions (I forget this gentleman's name, but I know he was in the U.S. 10th Mtn. Div.). We had our financing lined up from back in Colorado and Jordan from the business office made it so easy to complete the transaction; no hard sells to switch us to in-house financing. I chose to drive the car back to Colorado to put it through its paces and the dealership gave me assurances that they had my back if any mechanical issues arose on the way home. I wanted to let things run their course a while before leaving a review, to make sure their were no snags in the aftermath. I am outside of the U.S. for extended periods, so the review is perhaps a bit more delayed than I intended, but it's just as well; I can report that it has been almost a year (11 months) and our family has put 17k miles on the car. I guess you can tell we love driving it. We haven't had a single problem either. The car is awesome! The business office's paperwork was seamless too, arriving at our bank in Colorado in a timely fashion without any hitches or surprises. I (we) had a great experience at McGrath VW of Marion and I recommend working with Ryan and Drew without hesitation to anyone in the market (and they'll certainly get a shot at our next purchase too). Thanks guys! -All the best, Alex and Stephanie from Colorado

Great customer service definitely recommend if you want a great deal and service.

I had the pleasure of working with Andrew he helped me out considering the situation i was in. He was able to put me in a Malibu.

Purchase a Kia Sorento, they worked with me on getting to where I wanted to be with my requests. I am currently enjoying my new to me car that Curt Conrad so kindly helped me get!

Awesome awesome. Had a great experience purchasing my truck. NO PRESSURE. That is what it is all about. Vehicle in great shape and very fun to drive. Paul and the rest of the staff very thorough mixing professionalism and humor...Definitely recommend this dealership. Thank you Marion Superstore/McGrath.

Your feedback comment was:

I worked with Curt completely over text and the experience was great! He found me the exact SUV, with all the features and color options I wanted. He even beat the price of the other dealership I was working with. The cherry on top was the delivery of my new Atlas to my house, complete with cupcakes for my birthday. I would refer anyone to McGrath!

I would highly recommend Marion Used Car Superstore to anyone. We have purchased multiple cars from them. We have had an outstanding experience everytime. Tyler went above and beyond this last time to find the right vehicle for our family. Thanks Jimmy and Tyler!

I just got my new Passat 5 days ago I love it! unfortunately the heat quit working in my new Passat but it is under warranty, customer service is fantastic have an appointment to get it fixed today free of charge. Will deffinatly be getting my vehical serviced here in the future. No complaints on here!!

Update: I'm never going back again. I thought this would be a good place to get my car serviced. 2 weeks after the heat was fixed heater core went out once again. This time they asked for a 145 dollar diagnosis fee last time there wasn't one. Why would I pay that for something that was under warranty when it wasn't even fixed right the first time. 2 weeks after heat went out. Check engine light came on. Throwing code for bad oxygen sensor got it fixed at another shop. The car only had 30,000 miles. Now at 36,000 miles my car quit driving while going 60 on the highway. No check engine light or anything and it would not start. I had to get it towed to this VW dealership because it was the only place my insurance covered to tow it. Once we got there they asked again for the 145 dollars for diagnosis I said okay at first because I had no other option. 3 days into diagnosis they called me and said they cannot figure out what is wrong with the car. I let volkswagen of Colombia missouri ( where I bought the car from 4 months ago) know what the issue was. I told them about the 145 dollar fee and they said that they shouldn't be charging me for a diagnosis when they didn't figure out what is wrong. The colombia dealer ship offered to pay my loan off completely and get me into a brand new 2016 passat and they would even send someone to tow the car all the way to colombia. I said absolutely!!!!! They called the VW in cedar rapids on boyson on a recorded line and there service manager said I don't owe any money. Once the tow truck got there to take my car to colombia they Cedar Rapids VW gave me a call to let me know he was there but they are not going to give the car to them until they get a payment. So I told them I would call them back. I immediate called VW of Colombia to let them know they will not give there tow guy the car until they get a payment. They said that was BS because they just talked to the service manager and they said I don't owe any money. They called VW of cedar rapids and they said the service manager was not there so I would have to make a payment. VW of Colombia called me back and said not to bother with the payment they went ahead and paid it for me. THANK YOU SO MUCH VW OF COLOMBIA MISSOURI! I OWE YOU GUYS BIG TIME!!! Never going back to this dealer/ service department. You know there is a problem with your customer service when a customer would rather drive 3 hours away for some one with better service. Don't understand why they tried to make me pay I diagnosis when they never figured out what was wrong with the car. I'm only 18 years old. Im in collage and i have a full time job and I dont have rich parents who can pay for stuff when I don't have the money. Please quit trying to suck every last dollar out of me. I'm just lucky that the people that work at the VW dealership I bought the car from has a heart. If I wouldn't have gotten that new deal from VW of Colombia I would have lost my job, got a repossession for a car that didn't run. I would have lost everything. Keep in mind some of the good reviews on here are from the people that work there. I recognise a few of the names so instead of looking at the good reviews look at the bad ones because those are the real/ honest customers and i see they have been treated the same as me.

Daughter bought car along with warranty ... Warranty not so good, car has had a few issues.

We drove about 2 hours in the afternoon with a specific car in mind. Nate Hodges had picked it up from another location and had it waiting for us. We arrived after 5 pm. During the test drive it was determined to not be the vehicle for us. Nate worked to find us the PERFECT CAR, one I love better than the original one we liked. We were able to trade in our van for a very fair price and Kurtis Smith in finance made that part quick and painless. All this done before closing at 9 pm. These guys really work to make you happy. Would recommend them to anyone. Not to mention Nate is a cutie!!

Not the greatest they said trade in anything and walk out with a new vehicle wrong

Very friendly very courteous eager to help will definitely be doing more business with this company

I was in a tough situation with my previous car and went to McGrath to see what they could do for me. Right off the bat Andrew was upfront, open, and honest with me. He worked with me to get me in a car that fit my wants. Then Cal and the finance guys went above and beyond to help get me in the vehicle I wanted at a price I could afford. Top notch service from start to finish. Giant thank you to Cal for getting me in my new car and a huge thanks to Andrew for being honest with me and making sure all of my wants were met.

If you re looking for a great used car from a great bunch of people, go talk to my guy Q out in Marion!!

Brought them issues that another dealer didn't fix, Brett was hands on from the beginning and made everything right. Countless calls to insurance and myself. Car runs like new again. Great service department, while continue to trust them with my car.

Brandon Dvorak was a very personable and helpful salesman. I would recommend him to anyone who is interested to reaching out to McGrath!

We had a very unfortunate circumstance come up at the worst possible time and this location went above and beyond in helping me, showing me just how much they appreciate me as a loyal customer. I am still in shock about how much they have been able to help us out in our hour of need. I am beyond grateful to Tammy, Drew and everyone else at the McGrath center in Marion for all of their help and support

I got a Kia optima 2016 model and my credit was less than perfect

Nate hodges helped me out a lot he had a lot of patience with me he made sure I was satisfied with the car I wanted he didn't stop tell I was happy and satisfied with my money and gave a easy way to keep and Handle my vehicle

I had one of the best car buying experiences! I was on a pretty tight deadline to buy a new car and Curt made it easy.

No pressure and very easy to talk to. He understood exactly what I wanted/needed.
Definitely recommend.

Thank you Brandon, Joe and Jacob for improving my experience at McGrath. These guys never pressured us for a sale and were thorough in explaining the finance details. Most importantly, I felt like I was being heard, even when complaining of the issues we endured with another McGrath dealership in 2016, they deescalated the situation and gave me reassurance. All were very professional, accountable and friendly.

They have a great selection of vehicles. The one I wanted wasn't on that lot so they offered to bring it down. Curt was awesome to work with. He was very laid back and easy to talk to/ work with. I didnt have that pressure to buy from him like you do with a lot of car salesmen. The over all time from when I got to the lot to driving away with my new car was about 2.5-3 hours which I thought was really good. If you go to the marion lot, I would definitely ask for Curt.

I had a good experience buying my car at McGrath. Brian Green helped me purchase my car and did an awesome job. He took the time to find the right Jetta Sportwagen for me. Everyone there was very friendly. When I had an issue with my battery shortly after purchasing the car, the service center quickly resolved the problem.

Great experience. First time buying from a dealership and felt very welcomed. They worked with me on my budget and gave me the best options to fit my needs. I left with the vehicle I wanted and didn t feel overwhelmed at all.

Great customer service everyone made us feel so welcome and comfortable.
We were especially impressed with Brett who sold my son's car to him today! Good job Brett. Hoping to his picture on the employee of the month soon!!

Our salesman Jamie Butts was very helpful. He listened to us as to what we were looking for and found us 4 vehicles that we could drive and choose from. Once we chose the one we liked and wanted he got Jeremy Sparks the sales manager on it to make a deal that worked for us. Then Jim Shovein the finance manager made all the numbers work and got us a payment we could live with. They got things figured out quickly and smoothly and we were on our way with our new vehicle in no time. I have to say this was one of the least stressful vehicle purchases I have ever made. Thanks guys, you have gained another happy customer.

I visited here out of necessity.. I need to explain the situation first; The temperature outside was -30 degrees for 4 days straight.. I had a flat tire (actually 4 flat tires i found out) I saw the dash light blaring at me that the tire pressure was low.. i thought it was my front left tire which looked low.. i visited every SINGLE GAS STATION AIR PUMP available from the edge of north, east, south and west Marion, Iowa.. some of them i had to pay for some of them were free, most were broken.. NONE OF THEM WORKED. At my last gas station attempt, i noticed this car dealership across the street, I thought to myself they have a garage they must have an air compressor that is warm and not broken, i limped my car over to McGraths.. asked the salesman if he could help.. SURE ENOUGH he said pull the car over to the garage (i'm in a toyota from a competitor dealership) I have never experienced such great service in my life.. and it cost NOTHING even though I offered to pay for the help! These guys and gals are TOP NOTCH.. i would trust them with anything.. not only did the salesman fill my flat, he checked EVERY SINGLE TIRE (THEY WERE ALL LOW TO EXTREMELY LOW) and.. to top it off.. THE ONLY PRESSURE I GOT WAS IN THE TIRES.. that is unheard of in the world of car dealerships.. A+++++++ will visit on my next car deal.

We had a great car buying experience with Marion Used Car Superstore. Paul York and Jim Ottilie took great care of us and got us the vehicle we wanted for a price we could afford. I would highly recommend McGrath Marion Used Car Superstore to anyone in the market place for a vehicle. Thank you both for the pleasant experience.

Fun experience

Evan did a great job helping us with our decision to lease a new car. it came down to the Rav4 and the the Passat TDI.
Evan arranged for us to test drive both cars on the same night which is a great help to my wife and I as finding time for both of us to get together is difficult. Evan described the features, benefits and differences of both vehicles very well and we decided that the Passat would fit our needs.
I enjoyed the relaxed atmosphere and the personal attention that we were given and will pass this along to friends and family.

Bob O.

I highly recommend getting your new vehicle through Marion superstore. Jordan Sullivan was great to work with. I'm so happy he was the one to help me find the vehicle that I wanted. I went with the intensions of buying a malibu, and needless to say I left with a Dodge Nitro and I wouldn't have realized my different choices without Jordan's help. The whole team was great, with great energy. Thank you Jordan, you will be highly recommended to anyone I talk to in the search of a new vehicle.

Tyler Wilt was a pleasure to work with. He made the process 100% pain free and comfortable. He worked with us, until we came to an agreement on a monthly payment that we wanted. Cannot rave enough about his customer service and genuine personality. Thanks again Tyler! Hope to see you in the future!

Loved my experience here! Cal Faul and Nate Hodges really helped me find the perfect car for me. They took their time to listen to exactly what I wanted, and were happy to help me check out lots of different options! They made sure to go to all lengths to get numerous cars ready for me to test drive. They definitely took the time to find exactly what I was looking for. Great service!

We just purchased our first dodge from Nate Hodges and had a fantastic experience! We were concerned about a sound we heard while test driving and Nate was willing and ready to find out what it was and if it needed fixed. He also drove 40 minutes to our house because we had forgotten to sign a paper. Besides these things he was very fun to work with and we enjoyed cracking jokes with him! Thanks again Nate for showing us the ideal customer experience!!

My husband and I were looking for a new car after our last one died. We went to a couple other dealerships, but did not find anything we liked. When we came to the Marion Used Car Supercenter, we were greeted by very friendly staff who were ready to assist us in our search. Our salesman Tyler Swain was very helpful and patient (since we had our 3 year old with us) and helped us find the right car at the right price while staying in our budget. I would recommend this center to anyone!

This finance department did not work for this customer. I agreed to have them work my financing with my bank and specifically stated that was the only ding to my credit report for this car loan I was willing to have. My credit report now has one from my bank AND Pat McGrath for 2 years. Loan officer was condescending and literally drew me a picture of how GAP ins works, assuming I needed to waste my time on this part. Then the extended warranty sales came in to play. Finally agreed to go with the lesser of the plans since they stated it would only add $5 to my payment for 60 months. Upon signing paperwork, no one could explain to me how that $300 turned into $2,500 for the service plan. Further pressure came back with a BS answer. They stated they were able to get me a lower interest rate than previously quoted (I know they have nothing to do with my rate, credit history, or credit score), resulting in a lower monthly payment, but the plan is actually $45/month, not $5. After declining all plans and went for just the purchase of the vehicle (for my husband, or I would have left), the finance rep was no longer pleasant nor would exchange eye contact. This was my 2nd terrible experience and last one with McGrath. Dont judge a book by the cover. Yes, female bartender...but degrees in business, finance, accounting and detecting overall shadiness. Insulting and my customers have been soaking up the deets.

I went in the store, looking for a car within a specific price range. The guys agreed, and worked some pricing, and gave me a price "including everything". I said I would be back the next day to buy the car. When I came back the next day, the price they gave me was over $2,000 more than the price they had originally told me the day before. It was nothing short of shady, and I would recommend saving your time and energy by avoiding this place.

I had a great experience working with Ken Hill! . Ken made sure each and every one of our requests was fulfilled and worked around the clock to answer our questions. He was personable, professional, and THE BEST to work with! My lexus is great. I recommend any age buyer to work with him.

My husband and I were looking to get a new vehicle and were reluctant to go to a McGrath dealership due to a few unpleasant visits in years past. The Volkswagen location had the vehicle we were looking for so we decided to check it out. We were greeted by Curt Conrad and right away we could tell this was going to be a different experience than our past ones. He was great to work with through the whole process! He even went above and beyond for us after the sale was finalized which we greatly appreciated. I would highly recommend you visit Curt if you re in the market for a new vehicle!!!

buy all my Volkswagen parts from Mcgrath VW. good company to conduct business with.

My wife and I just purchased our second vehicle from the Marion Used Car Superstore. Ricky C, the salesman we worked with, was absolutely wonderful. With his help we were able to get an amazing car at a great price. The vehicle was also a certified used car, so we have some security in knowing that it is in good shape, and that should something happen, the warranty will cover it.

Brett at the service desk takes accountability for performance of parts, such as tires, and he works with you on time-sensitive repairs!

I worked with Derek at the Marion Used Car Superstore he worked hard to find the perfect vehicle for me and made it affordable on my budget if your looking for a new pre owned vehicle that is the place to go!!!!

Matthew Honeyfield is the best salesman we have ever dealt with. Above and. Beyond for my daughter and us. Came in on both his days off to help is out. Not only found us the best fit vehicles for us but exactly what we wanted. Wouldn't have been the same without Matt's help.

I have never in my life been treated the way i was at the Marion Used car Superstore, a very relaxed no pressure sales atmosphere and unlike some other dealerships there is isn't pressure and the guys can make it happen. They worked hard into the early evening on a Saturday to make sure I drove off the lot with what I wanted. Scott McDermott and finance manager Jamie Butts......are the best and will work with you. I drove all the way from Bettendorf, Iowa to buy my Suburban.......My family and I were impressed with all the sales staff as well as my mother and father. When its time to buy again, I will have no problem driving the hour or so it takes because this place delivers.........Thanks again guys...the SUV is running great!!!!!!!!!

I was very unsure exactly what I a wanted to buy and not really ready to buy. My 01 Tahoe had a different idea though. Landon was very helpful and very patient with me.

Thank you
Carrie Albert

I been to big dealerships before and they can be over priced, but it's understandable, and you get some deals here and there. But this VW please is insane crazy prices to fix your vehicle, I mean it's way to crazy where I don't understand how people are ok with the estimate they get when they take their car to this place.
I mean some of the quotes I've seen from friends had some work done there, it was crazy and way over priced and I'm talking over $600 over priced. And those are the minimum amount, not the ones $1200 over priced. And that's just not right to do. They take advantage of people.

My old car was had so many problems. After contacting Tiffany she made sure she got me in a safer car asap. She is very friendly and knowledgeable. I HIGHLY recommend going to her if you are looking for a car.

Everett Brown IV was an excellent salesman. Tim is an awesome wounded Warrior Veteran Finance manager that made the hassle of buying a car, easy. The General manager got involved during my lengthy haggling session, and actually made the purchase of the Toyota Highlander we bought, possible. Between the 3 of these team members, my demands were met, my price ceiling was only missed by $2.20. (yes, we haggled right down to 2 dollars and 20 cents. It was great) They did not make my wife and I rise to meet their demands, but rather bent over backwards to meet ours. Even took in our very nice trade-in that had over 227k miles, which of course had issues any vehicle in Iowa with that many miles on it would have. (rust, and some minor mechanical issues, and basic wear). In all of my years of purchasing vehicles, Marion is in the top 1% in my opinion. We are already planing our next vehicle purchase and I am confident it will come off Marion's lot. Thank you again guys for making my wife happy. Because of that, life for me is great.

Brett and his crew are great. Thanks for all your help.

Had been looking for a Ford F-150 in a particular price range and in good condition and not a lot of miles. Spent 5k more then I wanted but got what I paid for.
The dealership I usually buy my cars from acted as if I was wasting there time with what I was looking for. I was in no hurry to buy so I was very particular with what I wanted and I was not going to settle for less.
The salesmen, Matt had found a couple trucks for me to look at and none of them met my criteria. He assured me he would not stop looking. A couple weeks later he called me said he had one just in and thought it had everything I was looking for. Aside from the price it had more then I was looking for, I had been looking at values on line and new it was a reasonable price so I got it.
I have never had real good luck with service after a sale and was not expecting anything here. After the purchase we got a rain and I noticed that the truck leaked, I was not real happy but I was assured they would make it right. They replaced the 3rd brake light and called it good, a couple weeks later it rained again and the leak was still there. Took it back and this time they had the rear window removed and resealed. NO MORE LEAK! They also had ordered me a second key for it.
I may have bought a used truck but was treated as if it was a new one. I will be back.

I thought I purchased a car the end of May and today 6/23/16 they informed me that I needed to return the car because they could not obtain the loan. Blake was very condescending and a complete a** . Funny how they treat you very well when they think you can make them a commission. We will never got to any McGrath dealership again and I will make sure everyone I know ( and I know A LOT of people) hear about how bad this experience was.

I recently purchased a 2020 Volkswagen Tiguan and was lucky enough to work with Brandon. Brandon and his team went above and beyond to make sure my experience was as simple and easy as possible.

ABSOLUTELY HORRIBLE! FIRST IM SOLD A LEMON AND THEN I AM LIED TO BY EVERY EMPLOYEE IN EVERY DEPARTMENT! GO ANYWHERE OTHER THEN HERE!

I had a first rate experience buying a used car at McGrath of Marion. I chose from a wide selection of vehicles across all their dealerships and they had the ones I was interested in waiting for me the day of my appointment. No one else in the area can offer anything close to this selection and convenience, literally thousands of vehicles that could be ready to test drive 5 minutes from my home. My sales consultant Ty had an awesome low pressure attitude and worked extremely hard for me. I was extremely satisfied with the value of both the vehicle I selected and my trade in. All in all, I can't imagine buying a used vehicle anyplace else in the Cedar Rapids area.

They will work with you, to make sure you are are happy. Brian Green is a true pleasure to work with on getting you a vehicle. I do recommend him

Joe Brand, our sales consultant, was very friendly and knowledgeable about the cars we test drove. By providing him what we were looking for in a vehicle allowed for him to show us exactly what we wanted.

Tyler went above and beyond to ensure I found what I was looking for. I gave him a few makes/models, and with no problem he found what I was looking for, at the price I wanted. I will not hesitate to shop with Tyler again...in fact I added him to my contacts. See you again my friend

I loved Matt and Jordan, they made the process as easy as it could possibly be for me, we jumped through a few hoops but they got me what I wanted, actually much better than what I wanted. Matt stunned me by how dedicated he was to helping me get my car. This is how a business should be, and I am super happy with the results. Thanks again, you guys, couldn t have gotten a better vehicle!

In looking to replace our older car, we knew we would have a challenge finding just the right vehicle to fit our financial and physical needs. In working with Mike Wronski, Alex Doorman, and Jim Ottille, we found ourselves amidst a friendly group of individuals that listened to our needs and patiently worked with us to find just the right fit (literally and figuratively). In the end, our 2012 Kia Forte is a major step up from our old car with a very comparable pricetag. Thank you for the great service, patience, and an all-around pleasant experience.

My husband and I bought a 2014 2wd Dodge Ram 1500. We test drove it and everything looked good, and the truck ran fine. Before you buy a vehicle here make sure you inspect EVERY LITTLE THING yourself! After we got it home and really started looking it over there was cracks in the sidewalls of the tires, the paint was chipped on the very rim of the hood and bottom of drivers door (not noticeable unless you're looking for it), blue paint on the bottom of steering wheel, spots of pink and blue paint on the seats, cupholders, and carpet, rust by the hinge of the drivers door, the drivers door handle on the inside is broken (also isn't noticeable unless you're looking for it), and we added up the amount we are paying and its over $11,000 more than what we were told we were paying. If you plan on buying a vehicle here after a VERY DETAILED INSPECTION DONE YOURSELF.... MAKE SURE YOU SIT DOWN AND ADD EVERY SINGLE PENNY UP. You will be very disappointed when They tell you you're buying a vehicle for a certain amount but when you do the math yourself its $11,000 more than what you were TOLD. We are paying $35,000 for a 2014 truck with 109,000 miles on it the trade in value is $16,500, and the value of the truck on the lot is only $19,000. For $35,000 we could walk in and buy a 2018 dodge ram 3500 with no miles on it, have 4wd, and not have the cosmetic issues. Thank you Marion McGrath!

excellent service, and a Brandon was an awesome salesman.

Very great experience here!!! Everyone was very friendly and helpful with what I was trying to do. Walked in for an appointment and left with a new car! Thank you for everything!! Good place to go!!!!