Service was good but they dind't had any meat or beef I can't really remember how it was written on the sign they had . I was too hungry to go anywhere else. Chicken was also a good choice. But my last meal was exactly that Chicken for not being able to buy 2 beacon doubles they get a 2star rating.
You forgot my small fry and you said my hot mustard was in the bag but it wasn't.
Ordered thru screen inside. They missed giving our drinks. Coffee with a variety of flavor is good.
Good service and didn't wait too long in the drive thru. Alicia had wonderful customer service and assisted us very well.
Very limited on food...seemed like everything I wanted was out...which I've never had happen to me.
McDonald's restaurant isn't a bad one. I in fact have been coming to this location for several years now and have had only a hand full of complaints about individual employees that no longer work here. The service here is fast, this is good, customer service is up to par, and the interior is well-maintained and presented. When I ordered here I didn't have to wait long at all to receive the food that I ordered through a polite and friendly customer service employee. Once I got my food it was hot, fresh, and left me satisfied. This next McDonald's is also located in a very convenient spot.
They didn't have meat on hand to make any 1/4lb burgers? They were out of Diet Coke product? They served french fries that were at room temperature? I will not visit this location ever again! If you don't have anything in stock...why are you open for business???
Sometimes you get a good day with great customer service.. other days you're stuck with the attitudes. Food usually good.
Mobile service was being difficult but service was good
Terrible. First of all at 3:00am i was told they will only serve breakfast. I asked for an egg white delight meal. But they cant serve that to me until 4am. Which doesnt make sense if they are only serving breakfast. I had to wait in line for longer than 20 min just to get to the pay window. Ridiculous. This is the worst service ive EVER had. I do NOT recommend coming here.
Very slow, poor customer service. At 1am, I've been stuck in the drive thru over 30 mins. Never returning.
I waited almost 20 minutes for a cheeseburger and chicken sandwich. When I asked about my order was told I had to wait for the chicken. An order that came in after mine was given out with a chicken sandwich. The manager was very rude and could barely speak English.
Took 4 ever and the whole pkng lot is fkd.. Get my 2 bigMacs and they r barely WARM & mine had a dam hole in the bottom bun. Can u say sloppy fkn messs. Worst MD I've ever been to
fast food oh right if they are mad towards you get your food from there trash can
Bad service. I was waiting for 30 minutes for chicken nuggets and fries.
I waited patiently. Employees didnt bother to ask me if I needed help, I was stading my the cashiers.
Manager and employees need to step it up and be productive and punctual with customers.
Very good place for a delicious breakfast the coffee very delicious
Smells horrible and wait time for breakfast was 15 minutes.
Soda machine smells like sweat & the service sux ass!
Don't even bother going to this McDonald's. They take forever and always mess up on my orders. On the plus side, this McDonald's was renovated and looks amazing (when it's clean)
Awesome as always at this McDonald's at this hour weee am hrs great time happy cashier
Well cleaned, good attention, the bad thing that there is to wait too much for what they asked for
Ordered 4 sausage mcmuffins all came with no egg only had cheese inside. Called the store phone is disconnected.. like really. 7/13/19
I drove through the drive thru. The food was hot and fresh. Wait time reasonable.
Waited too long to have my order taken, waited for my drink since they were cleaning the machine, not a real big deal, but the customer shouldn't have to suggest moving around to the front so other customers can be served, and when I got my food they didn't give me my hash brown with my meal. Isn't the first time they messed up my order either. They weren't rude, otherwise they would have gotten 1 star, just unprofessional.
It is starting to be like the rest of the fast foods, unsociable by going to the machines in stead of customer service.
I just ordered thru uber eats the fries tasted like dirty oil they were hot but was a big let down once i tasted them
Very dangerous when the two lines become one.Horrible. Too much waiting and
They didn't give any ketchup cause they never do nor did they ask if I wanted any . And no napkins
Visited 11/26 Placed my family's order and waited almost 30 minutes, they employees were frazzled by the little rush of orders and about 15 orders were served to people who order after me, and when I asked at counter the employee said he was waiting on a burger. Our food was cold and I was told they could replace the fries. We won't bother returning.
They never get your order right and when you tell them it's wrong they rather argue with you!!!! Worst customer service ever!
Not too fast at it should be, over 15 minutes waiting
They take for ever to give you your order at night time
The employees are welcoming and nice. There is an employee on night shift she goes above and beyond for my food. Their ice cream machine is always working too!
The iced tea was gross. It didn't taste right. We also got a cheeseburger that had nothing in it but cheese. We have never had that happen in all our years!
tried to get a job the manager himself had me on hold for 15 mins never came back to the phone
ordered from postmates but I had multiple things missing from my order because of McDonald s not the postmates. they need to keep better track of their orders for the sake of happy customers.
Customer service is is great but this McDonald's is understaffed if you're thinking of stopping by do not go through a drive-through take your chances putting your order inside the McDonald's
Paid extra for extra vanilla in iced coffee. Not only did I not get extra, I didnt even get the normal amount. It was warm and hardly any cream/milk. This is the 3rd time in 2 weeks. Sorry but wont be coming here anymore.
I am truly BLESSED! I lost my wallet at this location off university parkway, left it there on the counter or in the parking lot. And someone turned it in!!!! With ALL my money still in it. The managers put it away in their safe for me until I picked it up a few days later! God bless you all that work there. There is still GREAT people out there.
Service is good. Too many transients roaming the parking lot. Also the driveway leaving the drive thru is blocked by parked cars so you can't see when pulling out. Very dangerous.
Too long wait in drive threw 30 min just for one drink and have me just carbonation in a coke so dissatisfied 3am didn't want to go back in the line for replacement
whenever I go to this place they give me my order wrong
Bad experience need new professional workers got my order wrong still had me parked wait for my food and top it all off they had me waiting for the longest in the parking lot reason why because they had forgot about my order till I got off and complain they looked at me asked me what did I order I was Soo mad
WORST FOOD EVER CONSUMED!! However, that Nick Sablarn guy you have running that drive-thru sure knows how to make a fellar blush!
Hella disgusting food wasn't cooked, cold,& took over 15 mins to be served, hot chocolate I order was just warm milk.
I love this McDonald's . It is the best one because it has a original play place . Just like when I was a kid. Brings back memories. As well as the food and the atmosphere just too off of how great it is.
Drive thru takes to long to respond. Forgot drink no napkins no catchup.
For fast food, this place was great! The food was hot and fresh, and my bun on my burger was super soft and fluffy.
We don't eat anything at mcds but their fries, and this location was super busy, but the fries were really fresh!
californiathroughmylens.com
