The financial services provided by this company are exceptional. I have been a customer for a while now and I am always impressed with their professionalism and dedication to customer satisfaction. The website is clean and easy to use, making it convenient to access my account. The rates are also competitive, which is a plus. Overall, I am very satisfied with MassMutual Financial Group.
⭐⭐⭐⭐⭐ I love MassMutual Financial Group! 💯 They provide excellent financial services with a personal touch. The website is user-friendly and I can easily manage my account. The rates offered are very competitive. 👍
I have been using the services of this company for quite some time now and I must say that I am very impressed. The website is user-friendly and easy to navigate. The rates are competitive and the customer support is always available to assist me. Overall, I am very satisfied with MassMutual Financial Group.
⭐⭐⭐⭐⭐ MassMutual Financial Group is just amazing! 💯 Their website is user-friendly and the rates they offer are unbeatable. I am a happy customer. 👍
⭐⭐⭐⭐⭐ MassMutual Financial Group is the best! 💯 Their website is amazing and the rates are unbeatable. I highly recommend their services. 👍
I am extremely pleased with the services provided by MassMutual Financial Group. The website is very easy to use and the rates they offer are very competitive. The customer support team is also very helpful and responsive. I would highly recommend this company to anyone in need of reliable financial services.
I have been a customer of this company for a while and I have to say that I am extremely satisfied with their services. The website is easy to navigate and the customer support is always helpful and responsive. The rates they offer are very competitive. I would highly recommend MassMutual Financial Group to anyone in need of reliable financial services.
MassMutual Financial Group is a reliable and trusted company. Their services are top-notch and consistently meet my expectations. I have been a customer for over a year now and have never been disappointed. The website is user-friendly and easy to navigate. The rates they offer are competitive and fair. I highly recommend MassMutual Financial Group to anyone seeking reliable financial services.
Great at receiving policy monies, not so good at paying claims. Call back requests go unanswered (Jennifer); 30 days and counting just to get basic claim info processed; so sick of their hold music. MM's customer service rated low before Covid-19 so expect worse now. The longer MM retains claim monies the greater their profit?
I purchased a Life Insurance policy in 1962. I paid it off but continued to purchase additional coverage. The MassMutual Agency was in Nashua, NH.
The Agency was managed by Mr. Alun Williams. He sold me an Insurance policy. We were both members of The Nashua Kiwanis Club of which I was the secretary. He was married to a nurse and they had 8 or 9 children, all girls. I promised Mr. Williams that if my wife and I have a boy baby, that his middle name would be Alun. We had one child, a boy and his middle name was Alun. Mr. Williams was born in Wales in a small village and served in the Wales Army. Later, to become a United States citizen, he had to serve in The US Army for several years. He started a Mass Mutual Insurance Agency.
I recall that he died at a very young age. His widow became a school nurse at the school my son Alun attended. Nurse Williams always reffered to Alun as her son. (she only had 8 or 9 female children.) Her husband's Mass Mutual Agency closed.
Today, I decided to cash in my Life Insurance policy. At age 83, I have enough savings to get by and my burial is pre paid.
However, my Mass Mutual Agent is not available. Corporate still prints his name as my Agent, but noone knows him. No phone listed under his name. Employees of MassMutual don't recall meeting him. Strange that my agent is no longer working for Mass mutual.
I received no help from Mass Mutual to cash my policy. I wanted the forms sent to me, but first I had to reveal my Social Security number. I refused to give it out for security reasons. I asked to have the forms sent to me via over night delivery and MassMutual wanted my Credit Card number to pay mailing costs. What!!! I was a client since 1962. I never was late sending in my payments.
My agent is missing. His name still appears on my renewal policy. The MassMutual Boston Office does not know my Agent? Why should I divulge my Social Security number and my Credit Card Number to MassMutual who use the Federal Mail delivery to assure me that I have An Agent, but in reality, I don't.
I am certain that Mass Mutual was a fine Company in 1962. But as of today, I found that things have changed. For instance, Wells Fargo Bank has paid a huge fine. TD Bank won't cash my wife's Three Certificates of Deposit and don't know where the funds are. TD Bank in Nashua, NH closed recently. New Hampshire has very few State Chartered Banks. Federal Banks have taken over and are under the control of the Democrats and Republicans who cannot agree on providing safety at the Borders. It is sad to see our Country slowly fading away.
Ralph W
Nashua, NH
massmutual.com
