MassMutual Financial Group

MassMutual Financial Group Reviews

4.1
D

David Lee
Review of MassMutual Financial Group

3 years ago

Great at receiving policy monies, not so good at p...

Great at receiving policy monies, not so good at paying claims. Call back requests go unanswered (Jennifer); 30 days and counting just to get basic claim info processed; so sick of their hold music. MM's customer service rated low before Covid-19 so expect worse now. The longer MM retains claim monies the greater their profit?

Comments:

No comments

Try our chrome extension

Once installed, you can easily gauge people's opinion and find out if the company website you're visiting is trusted by consumers

More companies

Patrick Loertscher Verlag Patrick Loertscher Verlag
BHS BHS
SnookySmiles Photography SnookySmiles Photography
NASA Goddard Space Flight Center NASA Goddard Space Flight Center
Square 1 Creative Management Square 1 Creative Management
American Red Cross Northern Nevada Chapter American Red Cross Northern Nevada Chapter