Marriott International/ Renaissance Samara

Marriott International/ Renaissance Samara Review

Reviews 116
4.3
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A
3 years ago

Inattentive staff, communication in the Soviet sty...

Inattentive staff, communication in the Soviet style, especially noticeable at breakfast. If you, for example, wanted to try mushrooms and potatoes, but didn t carry mushrooms, well, you forgot to update the range of tables, the staff will answer you: "They will bring it now!" and you will wait forever! The staff have a lot of time, they have nowhere to hurry, the working time goes on and the phrase "now" is unique and reminds of many things

Y
3 years ago

Well, I got upgraded to a suite room which was hug...

Well, I got upgraded to a suite room which was huge with a working area, dining table, couches plus a bed room with attached bathroom. There was another toilet in the living area. The view was fantastic as it was to the Volga River. Room number was 527. Service at the hotel is really good. The only thing I would change is the carpet at the hotel. The room smelled of the smoke from the carpet. Everything else was great. Also the breakfast didn't have too many fresh vegetarian options. So didn't find that great. But overall a good business hotel to stay at.

L
3 years ago

The hotel was once top in Samara, but since then t...

The hotel was once top in Samara, but since then time has passed and it needs renovation. In principle, everything is clean, neat, but some kind of "fatigue" is felt, but there are also pluses - for example, in the rooms the light turns on without cards. There is a swimming pool with sauna, included in the price.

D
3 years ago

We lived with a view of the Volga, but as soon as ...

We lived with a view of the Volga, but as soon as the window was opened at night, the noise of the grinding machine would not let us fall asleep. Either you need to install air conditioners, or close the issue with the grinder.

P
3 years ago

At first glance, the impressions are positive ... ...

At first glance, the impressions are positive ... Right now, Liv, the Russian national football team has gone overboard a bit with security, but this is understandable. No one wants to be like in Ukraine.

N
3 years ago

Excellent hotel near the center at an affordable p...

Excellent hotel near the center at an affordable price. For breakfast, make an omelette, was fresh juice, a lot of fruit. Close to the park, where you can walk, also close to the embankment, which is definitely worth a visit.

S
4 years ago

Stayed at the weekend, the beds- just fly away !! ...

Stayed at the weekend, the beds- just fly away !! Breakfast is generally amazing, everything is very tasty and what not. The cost is generally about nothing compared to the range. Everything is super !!

.
4 years ago

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P
4 years ago

Decent hotel. Clean and comfortable rooms. Friendl...

Decent hotel. Clean and comfortable rooms. Friendly and caring staff. I especially want to mention the quality of the food. I ordered dinner (huge portions, tasty, really tasty) and breakfast (a large selection of dishes, even the most demanding customer will find what he likes). Pleasant interiors. Recommend.

I
4 years ago

A very decent hotel. The rooms are large, very cle...

A very decent hotel. The rooms are large, very clean. Bathrobe, slippers, iron, tea / coffee sets available. Breakfast buffet: scrambled eggs, scrambled eggs, baked young potatoes, cold cuts, vegetables, fruits, fish, including red, much more. Everything is delicious. Friendly staff. A good choice for a reasonable price.

I
4 years ago

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D
4 years ago

This is a nice hotel with a solid quality, though ...

This is a nice hotel with a solid quality, though aging. The cleaning personell starts knocking pretty early before the check-out signaling that one needs to pack and move out. It is kind of disturbing and unexpected for the hotel of such level.

C
4 years ago

Overall a good hotel with trying staff. Water supp...

Overall a good hotel with trying staff. Water supply is awful. Water temp fluctuates from cold to scathing hot within 10 seconds and back. Great upgrade, free ambassador breakfast is plentiful if a bit slow. Very clean room, great service: extended checkout till 8 pm.

D
4 years ago

The room is nice, the bed is comfortable, the furn...

The room is nice, the bed is comfortable, the furniture is nice. Now that changes the attitude to this hotel. I stop here a second time with an interval of 1 year. So now about the disadvantages and why 3 stars:
1. On the street -18 in a room about 14-16 degrees (a room on the second floor) with those who have a number above this problem. My request to bring the heater did not solve the problem, the heater was not found (most likely because I was not the only one who froze out), I asked to change the room, they said that the hotel was full of free rooms. They brought the second blanket, but I'm sorry in the room, I not only sleep!
2. Very slow service in all restaurants of the hotel ... VERY SLOWLY, to carry soup for 30-40 minutes is prohibitive. And for the first time when I was in a restaurant on the top floor, everything was identical. Therefore, eating better in another place is cheaper, faster and better.
Overall the hotel is good but keep in mind these disadvantages described above. thank

S
4 years ago

Immediately I say that the unit is set to read my ...

Immediately I say that the unit is set to read my review. It is not the very sitzation that is terrible, but the tendency and what all this will lead to. Owners need to take action. I was driving in a car and by phone ordered a single-bed room a guy named Mahmut booked (as he said) the number on arrival it turned out that he had only been working for two days and of course he did not book me. Why in the capacity of the person of the hotel to put an inexperienced employee. Breakfast at Renaissance has always been beyond all praise today, it was a trash from the food porridge sausages and potatoes. Everything is delicious but it is not comme il faut. When I arrived at the parking lot, no one told me that it was paid. I had to create a cork at the slagbauma to pay 100 rubles)))) and leave. For accommodation, I gave 6050 and had dinner at their restaurant at 3500. I understand that the hotel is packed to capacity, but with such an approach it will quickly end the examples of the sea. I like the hotel but if it continues in the same spirit -1 client.

D
4 years ago

One of the official world cup hotels. It's an old ...

One of the official world cup hotels. It's an old style hotel with "gilded" interior elements everywhere. Rooms are okay but it feels like it's been a while since the hotel was renovated. It's good they had an iron in the room.

D
4 years ago

Celebrated corporate in December 18. Everything wa...

Celebrated corporate in December 18. Everything was at a good level. Service, waiters, food, drink excellent.
The only thing that blurred the impression was that the competitive program let us down a little at the beginning, but at the end the presenter accelerated (although it may be we accelerated). The presenter could also be from the outside, not from the Renaissance, so I will leave the assessment 5. I liked it.

A
4 years ago

The room is comfortable, albeit worn out by time. ...

The room is comfortable, albeit worn out by time. Big beds.
Breakfast is not bad, but there are not enough cheese cakes, pancakes, casseroles, this is important for me.
Overpriced room service.
I did not like the soundproofing in the rooms, you can hear the conversations of the neighbors.
Wi-Fi is problematic, on the second day of stay it is almost impossible to connect, colleagues have the same problem.
Overall, I expected more from a hotel of this level.

K
4 years ago

Nice!

b
4 years ago

For such a cost is quite a 4 stars. Dressing gown ...

For such a cost is quite a 4 stars. Dressing gown tyuy slippers, you may have to ask at the reception. When cleaning sometimes did not report a towel, but then it appeared. At the Swedish breakfast you need to guard porridge, the waiters do not control its presence.

D
4 years ago

Only paid parking and expensive for the city. The ...

Only paid parking and expensive for the city. The publicized panoramic restaurant was closed on 23 February.
I visited the spa area, and the idea of "a bathhouse, across the road a locker room" is a little unclear.
In general, there was a good impression, friendly staff, comfortable, clean rooms.

A
4 years ago

The room was very clean and confortable.

The room was very clean and confortable.
The staff was quite friendly and the breakfast was really good.
The only downside was that most employees didn't really speak english, and the water in the bathroom was yellow.
I would also like to mention the conference rooms were quite nice, and the coffee breaks were really good.

K
4 years ago

They celebrated their wedding here. Of the minuses...

They celebrated their wedding here. Of the minuses instead of the promised honeymoon suite was given a standard room overlooking the construction site, and clips Novo-Sadovaya. Of the benefits, delicious cuisine and excellent service at a great bankete.spasibo guys !!!))

Marriott International/ Renaissance Samara

Marriott International/ Renaissance Samara

4.3