Marriott Fallsview Hotel & Spa Review

Had a wonderful experience the view was amazing would definitely recommend

Beautiful and elegant, Mortons was awesome with a great view, it's on the second floor of the hotel. The rooms are clean with some of the best views in the city and the service for the most part was very pleasant. We were asked if we were in the right place by the valet service because our car wasnt as nice as most of the cars there. He asked us to check after we said we were pretty sure, and waited for us to confirm thought that was kind of rude. $40 parking and youre expected to tip the valet drivers.

Perfect views of the horseshoe falls. This was the perfect escape for an overnight getaway.

It was amazing!!
The staff no exceptions are all so nice polite and professional .
Room was amazing I love the LED mirror in the bathroom. Bathroom toilet is clean
Beds clean and has amazing smell
Room so shiny and clean
Really love the stay there . Even the food service is amazing.
I give you guys not only 5 stars you guys deserve thousands stars . Continue the good work . I will surely recommend this hotel for my friends and relatives . And sure next visit when I come I'll directly go here . Thank you so much for all the great work you guys do even for the covid19 directions and protection amazing .

Stayed in a fallsview room. Room was clean and beds were comfortable. The view from the room was simply stunning overlooking the horseshoe falls.

The room is just ok. Nothing really upgraded except for bathroom countertop. Bathtub could be replaced. The view was amazing to wake up to though and the room had nice large windows for taking in the sights.

My only big complaint was the lobby bar. We had great service to start and after one drink, the waiter never came by again. He served the tables around us but all attempts to get his attention failed. I even walked up to the bar to ask for a drink menu and still nobody came by. Don't waste your time at this bar. It's expensive anyway.

Room had an amazing view of the falls! The service was very friendly and professional as well!

Beautiful view and wonderful service especially in junior suit

Nice hotel. Comfy bed! Whirlpool bath was great! Very close to the falls. Make sure you get a fallsview room.

Valet parking was very slow. Also found a used tooth pick in my rooms bathroom

Great view, not great service. Nothing much in the rooms, poor coffee pots and coffee, no microwave, no amenities without paying $$$. Would stay somewhere else myself. Rooms over rated. $30 USD for valet/parking.

great hotel. awesome view of the falls, clean rooms and facility's .

Came here for a Friday night as a Gold member. Checked in early online but couldn t select my room. I was told I was given an upgrade, which was great and was given an excellent junior suite overlooking the falls with some offers of free drinks etc.
The room was great but then - in comparison to the Hilton which I stayed at the following night - I found that the drinks were really small indeed and I felt cheapened as a result especially since I am paying $200+ for the room! There was no breakfast included and that was charged @$25.
Fantastic view, but you pay for it!!

Good place, the mezzanine restaurant was very good and better price than some restaurants on the streets

Absolutely Amazing! The premium fallsview room was breath taking!!! We were on 22 floor. I would totally stay here again and spend the money for this hotel! All these photos were taken from the hotel room....

Not a bad place in general, view from room was great. I'm giving 3 stars because the rooms are missing some very ordinary and necessary items, our room had no mini fridge, no safe which are some of the most basic things you could include in a hotel room; and ice bucket but nothing to use the ice with, so we had to use our hands, also they provided coffee but nothing to stir when you add your sugar so again are we supposed to dip our fingers in hot coffee?? Very adequate room amenities for the price you pay, however, the room itself was clean! Parking is $45 extra and they Park the cars outside which is not something you would want in the middle of winter. Overall I think for the amenities provided this place is somewhat overpriced but considering it has a beautiful view that is pretty much all you pay for! Staff are really nice and accommodating if you have requests though so be sure to ask if you have specific requests

Room was spotless, view was breathtaking, service was phenomenal.

I booked online for a great deal. Got here and they treated me very well and upgraded my room. I'm here for a conference and decided to try the Marriot instead of the convention hotel and I must say it was a good decision. Fabulous view and execellent service. Will come again.

Very nice hotel. Gym is small with very few amenities. Needs some foam rollers to stretch out after working out and travelling.

Excellent hotel. Lots of parking. Amazing view of the Falls. Milestones Restaurant on site. Starbucks in the lobby. Rooms are clean and spacious. Enjoyed our weekend stay. Would definitely return.

Besttttttt view of Niagara. Hands down.
We all enjoyed. My daughter simply loved the view.

Okay so great view from our 17th floor room, great room service (breakfast) and great key lime pie at Mortons. The main reason I'm giving them only 3 stars is because they put the additional typically voluntary promotional tax equaling $69 on our tab (this is in addition to the sales tax) and charged us $40/day to park our vehicle there. I realize that most hotels are doing this now but I think it's a total ripofff and will continue to mark hotels down until they stop doing it. We stayed at a beautiful hotel outside of Toronto and they don't charge. I think it's absurd since most people drive to vacation destinations or rent vehicles while in town.

I went last spring and LOVED it. I was on a college trip and my mom and decided to stay here for a side trip. We took the tour they offered and it was great. Our room had AMAZING views and the food was great. The only downside was the wifi did cost money. I was there for a short period of time so I didn't really care about wifi. I had an amazing time and would love to stay again.

Great comfortable rooms, very upscale feel with fantastic beds. Close to all the sites. Great value.

Got the room not been cleaned given lame excuse as to why not. Then when housekeeping came they were vex they actually had to make it right. Hotel management offered free breakfast but they missed the main issue. My family and I had to leave room to get the room cleaned, no alternate room offered. Beds itchy due for an upgrade.

Our room was amazing with a stunning view if Canadian and American falls! We stayed 6/3-4/2019 and booked an excursion right at the hotel tour desk for the next day to see the falls every way you could see them, in out and on! Love it! Our room was 1214 and it was great! We got breakfast room service two morning and it was great! I can t say enough about this hotel! We were so happy with everything!

Nice place and views. Went there to celebrate Anniversary,said they would give us something to acknowledge it ,but only to be told they only had so many to give out. So if a special event dont expect anything from them. But if you jus want to stay nice place. Morton's is in hotel had a great time there.

If there was an option to give this place 0 stars, I would. The staff is rude, arrogant and don t listen to their customers. Their phone customer service is just as bad; they hung up on me twice without listening to my concern.

It's ok place. Though I expected a little more of it.

Great hotel with great service. The Niagara area can seem super touristy/cheesy, but this hotel keeps it professional/welcoming. I look forward to staying at this hotel again.

We stayed here for a little getaway weekend!
The hotel is fantastic and the views of the falls in the pictures are of the 9th floor. Anything lower might be obstructed by the trees, and this was the perfect height for my wife and I.
We had the king sized bed with the whirlpool.
The quality of the items in the room are great and the bed very comfortable. The staff during check in were kind and efficient. They also had valet parking for the same price as self parking in their lot which was a nice plus on a rainy evening.

They even gave us a complimentary sparking wine to celebrate our anniversary which was nice.

There were a few gripes we had, one of which the room wouldn't cool down and was a little warm for our liking. And both my wife and I tried calling on several occasions down to reception and different points (mostly between 7-10pm) and the phone kept ringing with no answer. We eventually got someone but we did have to call a few times and let it ring 'endlessly' before we got someone.

Overall we'd call it a success and will likely be returning to this very spot to celebrate future occasions!

Stayed there for one night. We booked two rooms. The hotel is very old and has strong mildew smell. Nothing looked like the pictures on website. More than 10 minute walk from the Casino and all the restaurant. We paid for Valet parking ans still waited for more than 30 minutes to get our car out. We got charged for a total of $89 afterwards for each room and when we called the hotel they said water and wifi are charged, but we did not even use the wifi. The worst hotel I have ever seen. I wonder where the good comments come from. Four Points and Radisson are much better.

The view from our room literally overlooked Horseshoe Falls. It was close enough that you could feel the vibrations when you touched the window. Customer service was excellent as was the breakfast Buffy. Admittedly, the room decor was a little outdated but well-maintained. Having a window from the bathtub to the living area was a bit unusual but an interesting design feature.

The location is excellent for all fall related tourist things: the tunnels, maid of the mist, walking along the promenade will put you up in close to the actual falls. All of it is simply a walk over the Keys bridge And then take the incline train down the hill and you re there. No roads to walk across. Also, if you like casinos, there is one within a 10 minute walk. The tourist trap area isn t really walkable so you ll want to take a cab, that is if you re looking for a wax museum or cheap T-shirt or keychain.

The entire staff is Canadian friendly . To be honest, however, Niagara Falls as a town Aside from the activities around the actual falls Has a little else to offer for the vacationer. Do yourself a favor and Rent-A-Car and drive to Niagara -on-the-lake, a Quaint town about a 20 minute drive. It has a great main street with lots of restaurants and interesting artsy shops.

My girlfriend and I had a package deal with Groupon for this 3 night stay. We stayed in a 2 Queen bed room with a jacuzzi and a view of the falls and didn't really have any complaints! We used the onsite spa and had dinner at Morton's grill. The hotel was just a short walk to a lot of the tourist attractions.

Great place which is expected with a Marriott, but the staff went way above expectations.

Amazing views of the falls from the fallsview suites

Professional, friendly and courteous! Only the housekeeper seemed to be on the offense when I approached her for extra coffee and complimentary water: we had skipped housekeeping for the day. I had to disarm her since she was ready to defend her position of not servicing the room... All's well that ends well!

Best hotel in falls view. Stayed in Sheraton, embassy suites... they far below the Marriott

Check in was very uninformative...didn t give us any direction as to where restaurants were, what times they operate, room service, nothing. We checked in on a Thursday, no concierge available until Friday at 3p. Even if it s not peak season I would think someone at the front desk could help fill in. Spa locker room is very small and tight. Hair clumps in their steam room. Positives were other than the front desk, staff was friendly. Morton s Grill was very good. Good location to see the Falls.

Friendly and very helpful staff, beautiful views from our room, valet parking, the restaurant at hotel was awesome, centrally located in the middle of everything close enough to walk to a lot of stuff, loved our stay here

We were in room 621 and had a great view of the Falls.

This is the picture from my hotel room . beautiful!

Great place to stay right on the falls. Nice clean room with large jet jacuzzi

The staff is friendly and professional. The Fallsview room has perfect view of both falls.

this view is from the 7th floor of the hotel .. so the higher up the better. rooms were clean and spacious perfect location for a visit to Niagara Falls

Had a wonderful stay, hotel was very clean, friendly staff, spa was amazing.

Expensive but high quality, we requested the PF tax to be removed without complaint. Apparently the valet service fee is optional as well.

Service was great. The room was clean and appropriated nicely. Valet service was prompt, we never had to wait longer than expected. Concierge was helpful for planning tourist activities.

I was attending for the magnificent wine tour and the hotel personal were very helpful in the process of checking in and getting me and my guest ready and comfortable.

This hotel is amazing. The view of the falls was so beautiful.

The hotel with the Niagara view is not here but it seems to be worth the price. The whirlpool is really wide and there is a window so you can see the outside. Niagara is a spectacular sight from a high place. The staff are friendly, of course. However, the pool is old fashioned and narrow.

Excellent amenities and services with a great view of the falls. The pool was a bit crowded though.

This is the most amazing place in the world! Looking at some of the photographs, I m sure you will agree there is no other hotel view quite like this one. Service is far above everything else - typical Marriott standard! Love it & will be back.

Literally all of the rooms face Niagara Falls completely. 10/10. However, there was a major issue with the AC and everyone had to be moved to different rooms. I m pretty sure it s fixed by now, though. Suites were and the two t.vs and three total beds (two beds + one pull-out couch) complete with two t.vs were epic. Also, free WiFi, a Morton s, and a Starbucks.

Excellent hotel with the most fabulous views of Niagara Falls from hotel room. The pictures attached were taken from the room I stayed on 30th floor. Great customer service and lovely staff. It was a really enjoyable stay at Marriot on the Falls.

Simply the best hotel experience I have ever had. Booked a Fallsview King Suite and the view was spectacular. Beyond that, all the staff was kind and professional. They made sure our stay was comfortable, service was prompt, accurate, and they always took the time to see if there was anything else we needed. We had also put in a pre-order for our breakfast, it arrived on time to our room , fresh, and well made! I look forward to returning one day and would strongly recommend staying here!

It was a grea experience to sleep with the sound of the falls

Comfortable rooms, great service, walking distance to the falls

I would rather stay in Embassy Suites that is next to this hotel. Service is ok but they put me in a room that is interconnected with someone who was loud really late night. Parking in $40/day. And you have to pay more, if you stay 12 to 23 floors but view is perfect from 16th floor where we stayed.

Services and rooms could be way better for place in such a beautiful location.

Really good very comfortable, loved every moment of it

I came here quite often for work trips, and though the views tend to be very nice, it is not as tall of a hotel as it s next-door companion. The views of the falls can often be obscured if you are not on one of the top floors, and the rooms aren t quite basic with cheeky furniture. It is a nice venue, if slightly overpriced.

Shower in pool broken, elevator to go up to 19 and above keeps calling the two at the end that goes only to 18. Door to restroom rubs against the to let bowl making hard to close, they forgot to service to room or come to service at 5pm. Do I need to go on? Only plus was it was the closest hotel to the horseshoe falls.