G

Gary Lobo

3 years ago

We stayed here for a little getaway weekend!

We stayed here for a little getaway weekend!
The hotel is fantastic and the views of the falls in the pictures are of the 9th floor. Anything lower might be obstructed by the trees, and this was the perfect height for my wife and I.
We had the king sized bed with the whirlpool.
The quality of the items in the room are great and the bed very comfortable. The staff during check in were kind and efficient. They also had valet parking for the same price as self parking in their lot which was a nice plus on a rainy evening.

They even gave us a complimentary sparking wine to celebrate our anniversary which was nice.

There were a few gripes we had, one of which the room wouldn't cool down and was a little warm for our liking. And both my wife and I tried calling on several occasions down to reception and different points (mostly between 7-10pm) and the phone kept ringing with no answer. We eventually got someone but we did have to call a few times and let it ring 'endlessly' before we got someone.

Overall we'd call it a success and will likely be returning to this very spot to celebrate future occasions!

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