Marriott Courtyard and Residence Inn Downtown Austin Convention Center Review

My family stayed here and from the consistently cheerful guest relations staff to the cleanliness of the rooms to the complimentary breakfast and workout room, this was an excellent stay. I highly recommend them for travelers or Austinites who just want a night in a hotel. The staff did a great job of welcoming us and going out of their way to help us find what we needed and even set us up at another Residence Inn to watch football at their lounge.

Rooms are spacious and clean. Good location, good Continental breakfast.

Amazing place to stay for to experience downtown Austin! Friendly staff is attentive to any needs. We loved it and can't wait to go again!

Very friendly staff. Rooms clean and average for a residence inn.

Lovely hotel. Although had a bad experience with a cover charge being taken

Great hotel to stay at if you're going to the convention center. Rooms are clean and well appointed and staff is friendly. The free breakfast had a large variety and the food was hot and fresh. Don't trust your GPS though, it may get confused in the maze of one way streets.

Had a great time just walking by one night and seeing a lot of friendly people outside who were staying at the hotel. Stayed and hung out, cool place

Rooms big enough for two with all the amenities you could need. Makes you feel very alone if you are alone, so you might get a smaller place. However, this place is cheap and very well situated--you can go out anywhere and get back on foot. Yeah, dig this place a lot.

Pros
Nice spacious room
Free breakfast
Friendly staff
Good Indoor pool
Good indoor gym
Great location. Heart of downtown. Lots of restaurants close by

Cons
Too much chlorine in pool
Champions Bar was disappointing. Not many vegetarian options at restaurant

It was fine .. I did not like the parking situation .. The employees were ok

If you are ok with booking a suite and them downgrading the room and charging you the same amount, this is the place for you. Switching the room and not informing the person and charging the same amount is illegal but hey if you get away with it guess it's considered a profit maker. BTW I'm a gold member so status doesn't matter.

The Residence Inn is a great option if you're attending a professional event in downtown Austin. The suites are like small apartments that include a small kitchen, living space, bedroom area and bath / dressing area. They feel much larger than a typical hotel room and offer a great option if your stay is longer than one or two nights. The staff was professional and courteous. The restaurant was quite good, and the location was incredibly convenient to the convention center and great local restaurants. I highly recommend it.

The room was nice. Hotel lobby and the breakfast was exceptional. The best part, though, was the front desk staff. The woman who checked us in, I think Jolani, was extremely friendly. We told her we were there for my friend's birthday and she left us a nice note and some snacks. It was a wonderful gesture.

The bed is supposed to be a Queen but it's really a double. The rooms seem a bit dark. The rooms are super small (compared to the Hyatt across the street) and bathroom is tiny. Only postive is the breakfast seems to have more options and the gym is bigger.

I always try and stay either here or the attached Courtyard. Great location, fair price. Breakfast is very good! Parking fee is a little steep

Fantastic staff! I definitely recommend this location.

Breakfast starts pretty late. I do like the rooms though

Staff is amazing and rooms are excellent. Perfect location. Within stumbling distance of 6th.

The staff is great. Front desk staff are very friendly and efficient. The room was on par with my expectations and the free WiFi was actually usable! It's also convenient to y convention center and lots of great Austin eats

This was the best hotel I've ever stayed at. The room was beautiful, the service was perfect, and the staff went about and beyond to make my stay wonderful. One particular front desk agent, Prences, even wrote me a note thanking me for my visit.

Between the awesome location and the incredible employees I definitely recommend staying here.

The staff was extremely friendly and helpful. The room was clean and offered more amenities than were needed.

Very convenient location. Friendly staff. Parking is too expensive though.

The best hotel in town .. parking available, room meals, a family place with a good Sport bar restaurant to eat

The staff were very friendly and helpful, always smiling! The hotel was very clean and well maintained

Friendly front desk workers. Clean and modern lobby. Solid spot. No frills.

Very nice room and amenities. Stayed for a week for business and couldn't have been happier. Small kitchenette was nice, along with breakfast and a pretty nice small gym. Would definitely stay again!

Went to the restaurant for drinks and light food. Service was good and drinks were made well

Great hotel, nice room, clean, staff was excellent, perfect location for the convention center

It was a great place for a last minute stay with children

Its a nice hotel with large rooms and nice employees. Free wifi, but no complimentary water and a little lacking in toileteris...

Good experience overall, very knowledgeable and helpful staff. It's in a great location, although I think it's over priced.

Spacious rooms and very kind front desk team. Gracie at the desk is great

The hotel is easy to get to and right in the heart of downtown Austin. It is walking distance to many attractions and restaurants. Hotel staff is friendly, courteous, and always willing to help.

Great location. Normally have great service in this and all Marriott properties, check in lady may have just been having a bad day. Accommodations are nice.

Rooms were very clean, well lit, and suitable for big audiences

The staff were incredible! Special thanks to the young man tending the front desk (morning shift I believe) for being so kind and welcoming. There is construction happening currently so be aware, they are not advertising that in advanced (which was annoying). Otherwise, great place.

A good hotel in a good location with a great staff. There is a Starbucks located on the property and they have valet parking for your car. The parking, valet or self park, is expensive but that's my only knock on this property. The staff are great and the rooms are well appointed and maintained.

Way good service. I was there on business and got appendicitis. I was alone and need support. They sent security up to help me pack my stuff to get to the hospital.

One of the best hotel breakfasts I've ever had. Very friendly staff and accommodated all our requests.

Friendly and courteous staff. Rooms were clean and tidy. Complementary breakfast was hot and fresh with a couple daily changes to their menu. Overnight parking is convenient and has in/out privalages.

The hotel is nice, nice lobby & staff. However found mildew on the air conditioning vents. Everything else with the room is fine.

Great location! Came for a business meeting - lady at front desk wrote me a personal note wishing me good luck and the manager gave me a notebook. Room was tidy, staff was friendly, what else do you need?

Good location, lots of restaurants, convention center is practically right next door.

I loved my stay at the hotel, Joshua checked us in and he was very friendly and helpful with some extra items we needed to make our stay more comfortable.
The hotel is extremely luxurious, the entrance is in the Courtyard and as you walk in you get such a pleasant vibe. The room was clean and very roomy for my kids and myself, the kitchenette is a huge bonus for our families snacking needs.
The location is close to everything, what a treat being so close to restaurants, coffee shops and Lady Bird Lake

Normally we are greeted by a personable receptionist at this hotel, but this time that wasn't the case. The girl that checked us in was rude and had zero people skills. I'm sure we will go back, i just hope we get a different person.

Great place with clean rooms and great service. Free Breakfast! Yay!

Nice hotel, great location. Walking distance from everything

I love the space it's beautiful clean the staff is amazing. There are all kinds of little perks and everyone is super helpful. Would definitely come back here again I always enjoy myself.

Best hotel ever. They even put in the wireless key cards so I can just wave my wallet or phone to open the door because my arms are often full from shopping or picking up food. The staff is very friendly and knowledgeable, even the bartender went to the front desk to check on my room because I was eating after a long flight. Restaurant has great food too, it's a lovely selection of Texas comfort food!

Free breakfast buffet with my stay! And great amenities and quality toiletries

Best customer service
Clean
Rooms so great
High class security
The best place to sleep/rest i Austin
Family friendly too.
Keep up the good work.
I will visit again soon

Comfortable and spacious room. Very helpful & friendly staff.

Location is perfect for walking downtown! Access to so many restaurants, museums, and art. Rooms are lovely, well-maintained. Staff is very accomodating!

Staff was really friendly, facilities were clean and nice, but pretty expensive for what you get. No minifridge in the room. Hot water was not plentiful. And overnight valet was $37, compared to $15 from the same company in a different city. I would stay here again, but with requests.