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I am currently writing this review in the lobby wa...

I am currently writing this review in the lobby waiting to check into the margaritaville hotel.. It's currently 4:45, and rooms are supposed to be guaranteed for 4pm. We've been here since 3. We called a week ago and requested a room by the elevator. They said they don't have any rooms by the elevator ready. They offered us a room on the first floor which has a "patio," as she put it. However the "patio" is literally the hallway people walk down to get to the room, no chairs. Plus the room was old and the bottom of door was rusted. Basically the worst room they have. Thanks, but no thanks at over $300 a night. All the front desk check in people are caddy and uninviting. And the manager, or the one dressed in more business casual clothing and not a uniform, sees people complaining and doesn't even address the situation. Honestly, I'm you're guest. Please don't treat me like "I'm lucky to have a room here." I'm beyond livid with the way this hotel is managed. They really should have some type respect for their guests. Honestly the only reason they're busy is because the location. Other than that it's not worth it. It's over priced and it's not like they even treat you well. I've worked in hospitality and whoever is the management PLEASE FIX YOUR STAFF'S ATTITUDE! I can't stress this enough. And Please offer something to rectify this situation.

The only thing this hotel has going for it is loca...

The only thing this hotel has going for it is location location location. We were very disappointed in the service, overall cleanliness, and value for the high price tag. We smelled and spotted tons of mold in the hallways and reported it to a few staff members but nothing was done about it. The pool was blah and the bartender was very rude. Not worth half of what we paid.

I found the staff was very good from valet parking...

I found the staff was very good from valet parking, check in and house keeping, everyone was great.
The pool was a little warm and not refreshing but clean with plenty of towels.
I was very happy with this resort.
It has a great location to everything.
My only problem was the restaurant, not a very good menu, plus it was expensive. The pool bar was very convenient and the staff was good, hard working. A little costly.
I would recommend this resot and I will return.
Thank you staff.

Good

Corner room balcony. LOVE. Ocean view, beautiful s...

Corner room balcony. LOVE. Ocean view, beautiful sunsets, awesome pool, large room, hardworking staff. Only thing I could possibly critique is that the lobby is underwhelming and the hallway carpets could stand a thorough cleaning. Had a great time.

One of our party stayed here instead of LA Conxha ...

One of our party stayed here instead of LA Conxha and was very pleased. We visited and ate at their great restaurant on their boardwalk. Lovely setting. This is where we hope to go on our next visit to Key West.

Super

Celebrity Equinox ported here in Key West,I walked...

Celebrity Equinox ported here in Key West,I walked through but looked like a timeshare with overpriced "tourist souvenirs" with a restaurant to me. And there many of these Margaritavilles whenever people vacation for me to spend much of my limited time here.
There are too many nice places to visit and local restaurants with great food to stop here. You can rent a bicycle or scooter, take an Uber if you are not able to walk around this fantastic island.

Our entire stay at Margaritaville was wonderful! O...

Our entire stay at Margaritaville was wonderful! Our room was ocean front and the view from our balcony was just amazing! Everyone at the hotel couldn t have been more accommodating! It was just a great time!
We would definitely return!