My mom was there for almost 2 years we moved her there from another home that did not treat her good. From the very first day the employees were great took the best care of her. We lost her on 4/6/2016 they were there for any help i needed as well. This is the best place i have ever seen and they are amazing.
Maple Knoll Village
Love this place!!! I have been there several times and I amazed by the outstanding care they provide to their residents and the culture of their staff driven by their mission is second to none!!!!! :)
Do not misinterpret the country club look and high ticket price for high quality of service. Maple Knoll is desperately in need of an overhaul of its administration, who are unprofessional and inefficient, not to mention grossly lacking in compassion and communication skills. While an occasional staff member is helpful and kind, this organization is priced way too high for what it offers. As a result, my experience of my mother's final months was dreadful.
I have lived here for three years and it has been a wonderful experience. The state is caring friendly and go above and beyond to be of service to residents
I called shortly before 5pm and someone picked up the phone and directly hung it back up. I know they close at 5pm and were likely waiting for the answering service to take over, but that is not very professional behavior and concerns me for the type of care a loved one may receive.
Staff short handed and over worked especially when it comes to STNA. There are many times theres 2-3 aides to a floor of 40+ residents. Place refuses to have hire Agency replacing their huge overturn. LpN Nurses lack real experience. The first thing they do in emergency of resident is grab blood pressure machine and call for a supervision.
if they don't like your review it will not be posted.
Some of the nurses that answer the phone on the 4th floor are rude. But the overall experience was incredible.
My dad was very happy at MKV. He had friends, old and new, participated in many activities week in and week out, and when Mercy Fairfield failed to admit him when he needed hospitalization, Bodman was there for him. Many of the staff are simply superb. They took a genuine interest in him, even when he was difficult. Not long before his passing, Dad said to me, "I hope someday you and your brother can live in Maple Knoll. I love it here." I always took comfort in knowing there were people there who would take care of him if for any reason I couldn't get there right away.
My Mother is a resident and she had worked at a private nursing home for many years as Nurse Aide and LPN during her career. We her children knew what to expect of a Nursing Home. She filled us in, explained the workings, gave us instructions and told us what to do. I believe MKV is doing their best during this Covid19 Crisis and our family works with them in the care of our Beloved Mother. Prayerfully family visits will resume soon as Family Connections are most important whether we are the patient or the extended family. Visit Your Loved Ones Often - that is key.
Management is slowly eroding away the amenities that made Mapleknoll the place to live. They are after the almighty dollar without respect to the long term effects on its residents and patrons.
