Susan Lucci

Review of Maple Knoll Village

Do not misinterpret the country club look and high...

Do not misinterpret the country club look and high ticket price for high quality of service. Maple Knoll is desperately in need of an overhaul of its administration, who are unprofessional and inefficient, not to mention grossly lacking in compassion and communication skills. While an occasional staff member is helpful and kind, this organization is priced way too high for what it offers. As a result, my experience of my mother's final months was dreadful.