3 years ago
i used the mangocabs services three times in triva...
i used the mangocabs services three times in trivandrum. Their services are totally waste. They have no timing. They will provide services to customers at their own interest. i booked one ride on June 2016 from Thampanoor to Neyyattinkara. Booked at around 1:00 PM. Customer care executive told that Ritz taxi will reach with in 10 minutes. After 20 Minutes i called again, executive told there is a traffic problem near palayam, thats why its late. At last the taxi reached at 2:20 PM and we went to Neyyattinkara. Their prices are good.
On today[22/09/2016] i booked the same mangocab from kozhikode. Route:- WestHIll to Medical college at 10:45 AM.
Pickup Location: Govt. Engineering College, West Hill
Booked the ride and get the SMS confirmation with booking code:44446.
10:45 AM - Called to customer for the status. Executive told that cab will reach soon and driver will call.
11:00 AM Again Called, Executive told the same words
11:30 Again Called, Phone not attended
11:40 Again Called, Executive attended and told that she will check it and call back soon. But now the time is 6:43 PM. Till Now no one[Executive/Driver] called to my mobile or landphone.
What a service??????????????
So Friends, i request you to dont select mangocabs services. i have bad experience from mangocabs.. so i will click more stars.