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G
3 years ago

Nasty place to stay, I was on room 105 on May 5th,...

Nasty place to stay, I was on room 105 on May 5th, 2018.
They have bed bugs all over the place, I talk to manager and didnt take any action. Its disgusting, to have irritation all over my back and legs.

D
3 years ago

Recently this hotel was purchased by the current o...

Recently this hotel was purchased by the current owners who seem to be making steady progress in putting in new fixtures and furniture in the hotel. Like most businesses you can do everything all at once and I understand that. But they are miles better than where they were. Recent reports from brides who have used this hotel have been very good. The hosts were friendly and accommodating, and rooms they had were clean. So far...so good!

C
3 years ago

Nice, clean rooms and the staff was very friendly!...

Nice, clean rooms and the staff was very friendly! The breakfast could be improved. They had cereal, but the milk was sour. There was an orange drink that tasted like Sunny D. The coffee tasted like the coffee machine needed to be cleaned. I remember there were store bought muffins, bread, bagels, and condiments for toast and bagels. However, it was better than no breakfast.

H
3 years ago

Low budget motel that is priced too high for what ...

Low budget motel that is priced too high for what you get. Front desk clerk was friendly. Room amenities were practically non existent. No hangers, no coffee, creamer etc. Room could definitely use updating and a carpet replacement. Gap in door was 1/4" wide could see through it and the cold air was blowing non stop all night into the room.

K
3 years ago

When we got here they tried to over charge us by $...

When we got here they tried to over charge us by $20 (got price on the phone before arriving). We got in our room and it was very dirty. The light was a bare light bulb hanging from a cord. The toilet didn't work the entire visit and they never sent a maintenance person, after telling us they would. Then they didn't want to let us keep the plunger in our room even though we had to use it EVERY time we flushed. It was an overall bed hotel experience.

c
3 years ago

This place needs some major updates mattresses wer...

This place needs some major updates mattresses were just basically thick pads with sheets over top of bathroom and carpet look dingy like it been there for years really really need some updating

Y
3 years ago

Not a good place, called 3 times and got 3 differe...

Not a good place, called 3 times and got 3 different quotes, the toilet wobbles, hair in the sheets and was told we have to clean our room ( take trash to the dumpster, towels all in the same place etc.. or credit card will be charged $150) for $85 a night.. no, clean your own room!

S
3 years ago

Worst Stay Ever!

Worst Stay Ever!
We checked in at 5am on a Saturday and 5 hours later they called and asked if we were checking out at 11am (6 hours later!).
The room was hot when we got there and it smelled horrible, the ac in the room did not work right, the bed was hard and the front desk clerk was very rude when we checked in.
Got charged $71 dollars for 6 hours and checked in despite all the negative reviews...DO NOT STAY AT THIS HOTEL!
The experience was increased by management not offering a discount to stay another night or anything for return business, he was very rude and confrontational and just asked us to check out, so we left and will never let our family or friends stay there again.
Very unprofessional and unsettling experience, will be going to Farmington where the rooms are cheaper and better condition, not a way to get business.

S
3 years ago

This guy was nasty, he came down and asked us what...

This guy was nasty, he came down and asked us what we needed and the first thing he did was pick his nose and then touched the calculator, ugggh, that was enough for me to leave. And I was just there to help 3 homeless people and we immediately left

D
3 years ago

Simple motel. Standard rooms, house service is g...

Simple motel. Standard rooms, house service is great but the breakfast is a little lacking. It's being remodeled and the landscape make it very cozy. I will be recommending this place.

D
3 years ago

This was a good place to stay. The rooms were clea...

This was a good place to stay. The rooms were clean, the Staff was very nice and accommodating. There was laundry at the motel. and refrigerators and microwave in room. The Msdison Inn Lodge should be considered for a stay. If doing anything in the area.

C
3 years ago

Due to some of the poor reviews the boyfriend and ...

Due to some of the poor reviews the boyfriend and I have seen, we brought a good quality black light and trash bags to put our things in just in case the hotel was as bad as we'd heard. We did a thorough inspection with the black light before moving our things in, and to our wonderful surprise there were almost no problem spots at all. The only thing that lit up was the caulking at the base of the toilet, but I know that Lysol glows under black light, and it's awfully hard to rinse that out of the crevices of caulking. There was no sign of bedbugs, and the only bugs we found were two dead Click Beetles, but we were on the ground floor, so it seemed acceptable to me.
We had a nice flat screen TV in the room, and DirecTV to go along with it. I appreciated that the TVs weren't bass heavy or anything. The bed was nice and firm with plenty of support. It was actually a much better bed than the one we had when we stayed at a Hyatt in Nashville, TN. My boyfriend was impressed enough that he had to check and see what type of mattress it was to consider it for future purchase. We had a nice clean mini fridge that had more room than most mini fridges I've seen. I like sleeping in a cold room, and the air conditioner in our room was powerful enough for my taste. There was also a heating lamp in the bathroom, which I assume would be more convenient in the winter than in July... I turned it on for a second and it seemed to get warm very quickly. We were there on a Saturday night staying until Sunday, but the hotel wasn't very busy, and the noise was minimal (actually quieter than the apartment complex we live in)
The only downsides were that blackout drapes would have been nice, and checkout was at 11am. After swimming at the Offsets all day Saturday, it would have been nice to sleep a little later than we did. The continental breakfast was basic, but decent. Individual boxes of cereal would have been appreciated instead of bulk containers. Their website says they have free WiFi, but I couldn't access it without a password, and wasn't given anything to tell me what the password was. I could have gone and asked I'm sure, but it was late so I didn't bother. It's something to keep in mind if you plan on visiting though. Be sure to ask for the WiFi password.

The website mentions they have a pool, but we didn't check it out. I assume it's in the back because it wasn't immediately visible.
This hotel is conveniently placed for a trip to the Offsets, and there's a Dollar General within short walking distance or a two second car ride. There are also a couple restaurants to choose from for breakfast and dinner, though we didn't check for places that deliver.
It's no Gaylord Opryland Hotel but it's definitely a nice, clean, friendly hotel when you need a place to crash. I would absolutely stay there again.

M
3 years ago

Great place to stay! Clean and neat as a pin, comf...

Great place to stay! Clean and neat as a pin, comfy bed, good shower, good coffee. I have to bring my own pillow everywhere I go, and I nearly left it had it not been for the housekeeper literally chasing me down to return it! Great service.

T
3 years ago

Good hotel for the price, especially considering t...

Good hotel for the price, especially considering that it was the only hotel I could find in this town. Breakfast was basically a uninspired cold continental breakfast, but it could have been worse. The owners seemed a little pushy/prying when I told them that it was just me traveling this time, but I get that a lot. Women can and do travel by themselves!
It's worth it for a decent night's stay. Everything was as expected/okay, but nothing was over the top.

M
3 years ago

The people who operate this place are very disresp...

The people who operate this place are very disrespectful inconsiderate. The guy is totally a POS. But his girlfriend or wife is more of a hospitable person to conduct business with. The rooms were clean and what not but that guy is just unbelievable

D
3 years ago

I don t typically stay in hotels like this but my ...

I don t typically stay in hotels like this but my truck broke down and I had no other choice I definitely regret it first off the bed didn t have a fitted sheet on the mattress it was a flat sheet there I saw hairs on the tub wall, it was dirty around the top of the tub, a couple ofthe towels were a dingy white, the top decorative cover on the bed had cigarette holes in it..... I can keep going on and on just know I ll never come back here

S
3 years ago

Friendly staff. Fairly nice rooms. Firm mattresses...

Friendly staff. Fairly nice rooms. Firm mattresses. I've stayed 3 times over the last 3 months. The price of approx $70/night seems a bit high compared to other hotels of similar quality. The bathrooms are super small and makes it difficult to walk in, close the door behind you without contorting your body in weird positions. Even more difficult while helping a toddler in the bathroom. Although it was a non-smoking room, there were bad odors wafting through the rooms. I believe I narrowed it down to the exhaust fan in the bathroom letting in smoke/odors from other rooms. There were large, noticeable carpet stains in front of bathroom sink. Bedside light shades were damaged (in all 3 rooms I stayed over various stays). Complimentary breakfast is not much to write home about, bread, English muffins, tiny muffins, cereal/milk, orange juice is all there is.The biggest issue was that during an online reservation, I received an email from the hotel asking me to fill out a PDF with my credit card information and email it back to them. I refused and paid cash when I arrived. Transmitting and storing credit card numbers via email is not safe at all and possibly a PCI violation. This caused me to not trust their credit card practices even when scanning my card at the front desk during subsequent visits.

S
3 years ago

The owners of the hotel were very helpful at a ver...

The owners of the hotel were very helpful at a very stressful and uncomfortable time for me. They went out of their way to accommodate me and they did not have to. I had no complaints whatsoever. Not any problems with bugs of any kind smelled very nice and very clean very comfortable and they were very patient and understanding on the late check-out while I waited for my family to drive in from out of town to get me after accident on the highway. That would be my first choice hands down.

M
3 years ago

The room I was in the toilet feel very slowly it w...

The room I was in the toilet feel very slowly it would take like 45 minutes for it to fill up so if you two or three people in there it would never work they need to work on their plumbing maybe replace their toilets

j
3 years ago

Didn't say. Manager wouldn't even come to door. Mo...

Didn't say. Manager wouldn't even come to door. Motioned as if he was cutting someone's throat which apparently means we are full but there was plenty of empty parking and clearly rooms for rent but I guess he didn't wanna serve anyone at 1240 am

J
3 years ago

Good

D
3 years ago

Very nice motel. Staff was very friendly and help...

Very nice motel. Staff was very friendly and helpful. Room was clean and neat with plenty of room, even with the king bed. There was a dorm size fridge, which is very nice, and a microwave. AC was very quiet compared to most motels I've stayed. The room was a comfortable 72 degrees when I arrived. If I had one small complaint it was the bed was harder than I'm used to, but hey, it's a motel and you don't get to set it to your firmness. It's also conveniently located near Hwy 67, restaurants, Walmart etc. I'm looking for land in that area so will definitely be staying there again! It was my first time in the area and was originally going to stay at the Longhorn up the road a few miles. It was cheaper, but OMG!! If you'd seen that place you would know what I'm saying!! Stay at the Madison, I don't think you'll be sorry.

S
3 years ago

NEVER STAY HERE!!!!!!

NEVER STAY HERE!!!!!!
CRAZY BED BUGS! I stayed in room 108 it was INFESTED! Manager was rude and didnt do ANYTHING when i told him the beds were full of bed bugs. Would NEVER stay here EVER. Rude staff and HORRIBLE building condition. Im VERY upset to have paid the amount i did for literal trash.

D
3 years ago

Nice motel for the low cost. The rooms were clean,...

Nice motel for the low cost. The rooms were clean, the breakfast was fine, and the wifi worked. We caught it the night before the solar eclipse so they were at capacity, but we booked in the morning and they were very friend and managed to swap us in to a non smoking room

K
3 years ago

Very clean and quiet. Had a pleasant stay. Plus t...

Very clean and quiet. Had a pleasant stay. Plus the owner is renovating. Has free WiFi. They actually have three connections available depending on your room location. I've stayed here twice with no issue connecting to the internet on the two connections I used. Note: they have a very basic breakfast on the weekends only, but restaurants are close.

L
3 years ago

Outrageous to pay $80 for overnight they give you ...

Outrageous to pay $80 for overnight they give you one tiny little bar of soap and Pat throwing arm syndrome when you asked if you can have an extra soaked they just 15 a little more friendly stuff I just feel like they think they're better than everybody else they are a family of RAM and the only only hotel in approximately 15 mile ratio and they know it

J
4 years ago

Good place

Good place
A little pricy for the town

B
4 years ago

Sucks

R
4 years ago

We are staying here for 2 nights. Kind of stuck t...

We are staying here for 2 nights. Kind of stuck they wont refund. They are not offering breakfast as stated. There parking lot is horrible you need a 4 wheel drive to get in and out . I do not recommend this place to anyone. There website says breakfast and coffee not true but price is same.feeling ripped off.

J
4 years ago

There are so many things. No batteries in the remo...

There are so many things. No batteries in the remote, a horrible breakfast, flooded parking lot, no towels, holes in the wall, thin walls, wet feeling floors, and so much more. I kept a running list of things I hated. On the positive side, it has. Mini fridge and microwave to make up for the lack of breakfast options. And stores and restaurants are just minutes away.

a
4 years ago

The overall stay was pretty good, there was a crac...

The overall stay was pretty good, there was a crack in the ceiling that looked like they tried to fix it. The breakfast wasn t what i expected. It was kind of plain. The cinnamon rolls didn t taste like a real cinnamon roll. The coffee was good enough.
The owners were very quiet.

R
4 years ago

An old motel, hanging on by a thread... in some f...

An old motel, hanging on by a thread... in some friends' room the shower curtain just stripped out of the wall. In my room, the a/c barely worked and smelled moldy. The only option in town, but I'd drive farther next time.

N
4 years ago

The wifi worked! Also the air conditioning was nic...

The wifi worked! Also the air conditioning was nice and fast. The bathroom was a little cramped but it wasn't terrible. In case it's important, the room had a door inside that could go into the next room.