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SamuraiNola2021

3 years ago

Worst Stay Ever!

Worst Stay Ever!
We checked in at 5am on a Saturday and 5 hours later they called and asked if we were checking out at 11am (6 hours later!).
The room was hot when we got there and it smelled horrible, the ac in the room did not work right, the bed was hard and the front desk clerk was very rude when we checked in.
Got charged $71 dollars for 6 hours and checked in despite all the negative reviews...DO NOT STAY AT THIS HOTEL!
The experience was increased by management not offering a discount to stay another night or anything for return business, he was very rude and confrontational and just asked us to check out, so we left and will never let our family or friends stay there again.
Very unprofessional and unsettling experience, will be going to Farmington where the rooms are cheaper and better condition, not a way to get business.

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