Reviews 20
Filters:
Rating
Language
Sort:
Most recent

I have been with MacPractice since their original ...

I have been with MacPractice since their original formation. Always professional, and always as helpful as possible, they have been a pleasure to work with. The staff, with very few exceptions, has been stellar in their grasp of the fine details and their quick resolution of issues; their tolerance of my ignorance is commendable - it takes patience on their part because many of the answers are available online but calling or using the online chat is so easy, I just do that. As an Apple guy I do not want to know all the details about the software: I want it to do my work for me without getting in my way, intuitively if possible. The MacPractice folks understand that and anticipate most every need.

Awesome!! Got the link I needed to download & inst...

Awesome!! Got the link I needed to download & install MacOS 10.12 - Sierra on my MacPro Server. Once a server is running well, it's like a fine tuned musical instrument-you don't want to mess with it! Thus it was still on El Capitan 10.11, while all the new iMacs are on Sierra as they came like that direct from Apple. Now our Server is updated-all done remotely-never left my house. All done over LogMeIn. I have to go to the office to log in & update to MP 9.5.3. Best Regards, Dr Murray Johnson

These guys are great... they make the impossible p...

These guys are great... they make the impossible possible. solve every and any problems and the response time is so fast, you better be prepared for action the minute you popped that bubble because they are on the phone in an instant. MacPractice? Thank you....You guys are second to none...

I'm always pleased and satisfied using MacPracatic...

I'm always pleased and satisfied using MacPracatice support. We have a lot of telephonic interruptions -- and there's only one person on the desk. The support personnel are always willing to let me handle patients and phone duties. And every time I've used support, they've taken care of any issues I've called about.

I want to give you feedback today on the gentleman...

I want to give you feedback today on the gentleman from support who helped me... I believe his name was Eric. Ticket reference number 15986562. He found my data from three years ago (on a different machine), restored it, made it all work, explained to me how to find what had changed since I retired... Support doesn't get any better than I had today. Thank you. Dr. Wilson

MacPractice offers medical practice software for d...

MacPractice offers medical practice software for doctors offices, dentists, chiropractors, eye doctors, and many more.
In Lincoln, MacPractice offers a great atmosphere to work at. Management will listen to concerns. Pay is good for entry into the industry.

We love MacPractice. The company from top to botto...

We love MacPractice. The company from top to bottom is very interested in you and your practice. They constantly strive to help you and your dental practice stay competitive and on top legal requirements. You can count on fast and effective support. You literally don't have to worry about your practice management software. It just works. Thanks for a great job and keep up the good work.

I appreciate that the help desk has such a deep un...

I appreciate that the help desk has such a deep understanding of their MacPractice software. The representatives contact us in minutes which ensures a steady workflow within our office. It is clear that MacPractice cares about their clients, our business and our success - Thank you!

Having so many issues. With their conversion. We a...

Having so many issues. With their conversion. We are two weeks in period and still having many issues. Watch out for the authentication. Make sure all your machines are named differently. Before you install.

I contact MacPractice for support via 800 number, ...

I contact MacPractice for support via 800 number, email, and the "pop the bubble" option of the conversation balloon. My experience has always been that my questions are answered promptly and clearly. Thank you!

MacPractice Inc.

MacPractice Inc.

4.8