Longueuil Honda Reviews

Excellent services for Odessey 2018 with M Morin Federic, five stars.

When employees do not know what a prohibited parking zone is, they will know what they do not know in mechanics or sales.

The worst seller I have ever seen. I told him that I only was there to get a price but he answered that he was there only to sell car not to give only a price

Mrs Allard contacts me for "updating my address" and tells me "by the same token your rental is coming to maturity do you want to make an appointment?" And insists twice when I mention that I will arrange in time and place then responds to conclude the appeal of an incredible beastly air "Thank you" and hangs up the line in the nose ....

Mrs. Allard know that I do not need your idiotic air, and I hope conversations are recorded! Have a nice day anyway !

I was skeptical about the bad reviews, and the service time was long, but the end result was very good. They repaired the door bodywork and applied custom moldings as the original moldings were discontinued. Very good service and helpful staff.

I changed oil and filter the price was so reasonable plus the service was good they give you the time needed to listen to the problem happening in your car and try to give you the right solution. Thank you Honda Longueuil always nice service

Mechanical service leaves much to be desired! Avoid this dealer for mechanical repairs! After a dozen visits Was hundreds of dollars lost the problem is not always resolved! And they remain vague in the continuation of things! Avoid, avoid

If I could, I would give 0 stars to their service!!!! Never have any deal with them. I came to get rust proofing for my Honda Pilot and demanded to attach an engine cover (a screw has been lost). When I got my car back, i checked the quality of rust proofing. I was surprised to see that the rear right beam wasn`t covered at all. i asked them to complete the job. However, they refused and gave me another appointment for the next week!!! plus, I"ve never felt so strong disaster smell in my car!!!!! I am sure that it`s very dangerous. Plus, the cover wasn`t attached (I think it is extremely difficult for them and it needs a special education). I don`t understand how it is possible to sell so expensive cars and to be unable to provide an appropriate service!!!! Honda Longueuil, be sure this complaint will be sent to the Honda.ca!!!!

Took an appointment to buy a car when I came the car was already sold, so not serious at all.

Since I moved to Longueuil from Montreal 20 years ago I started being a client of Longueuil Honda where I purchased my 1st brand new Honda CRV-2016 AWD. Everyone in the sales department was excellent. I used to service all my cars at Honda Longueuil and never was mislead about the work to be done and the parts to be changed by the service department and the car mechanics.
They always make the arrangements for me since I work 7 days a week and would be foolish to loose a day of work to service my car or to make the necessary repairs. Bruno at the Parts Department always gives me extra for my $$$$. The guys at the service department are always geat, funny, curtious, and friendly. It is always a great pleasure to talk to them
My Car Dealership Choice #1 is the Longueuil Honda
Thank You to all of you at Longueuil Honda

great dealer price and after sales service thank you Paul olivier who really made the purchase of my used vehicle nice and without pressure!

A1 service as always!
Thank you so much.

Always the best dealer!
Impeccable services. Go there you will not regret it

Excellent dealer especially the seller Pierre Bissonnette

I received excellent service. The staff is very welcoming and professional.

Not satisfied with the customer service. I do not recommend this place.

you call for a subscription you make a price make an appointment. Once the day arrives for the meeting he calls you to say ah no these are not his cost instead of $ 469 we tell you his cost $ 1000

Lose a day of heavy cleaning!

pay attention !

One star too much for them!

Very good service from mister simon they were able to answer my questions with professionalism I recommend to everyone

Normally good service. Waiting time a bit long to leave your car.

Thank you Pierre Bissonnette. Always so honest and friendly. This is the 4th time we trust him and we are never disappointed!

Excellent service from the moment we arrived until the vehicle was delivered. I recommend this place.

We recovered our vehicle yesterday and we have only one word to say WOW! The service is impeccable and what about our salesman Pierre Bissonnette! I have rarely seen a salesman listening to his customers like this! Thank you we are very satisfied and we recommend Honda Longueuil without hesitation!

The used cars salesman is ok but for the new cars they are not interested in selling.

This is my third time there. I'm really satisfied with the service quality and cost. I just balanced my tires and finally got rid of a vibrations issue .

It's been ten years that I live on the street next to the honda. Many times I introduced myself to ask someone in "authorities" to advise their technicians that the street is not a sharp acceleration and braking track. Not to mention the times where the stop is not done at the corner of the street so they can come back faster in the garage ....

I hate shopping for cars and usually don't trust car salesmen if my life depended upon it. But every once in awhile you meet someone who is truly in the right job. Dominic Faucher welcomed me in a relaxed and friendly manner. My test drive was like taking a drive with a friend, friendly courteous conversation without any pressure to close me while I drove. Showed me features in a friendly relaxed manner. Had this been the right car for me, I'm 100% confident that I could worked a deal that would have been a winner for both of us. Dominic has restored some of my faith in the human race. There is hope for the reputation of car salesmen thanks to Dominic.

Worse service, they do not follow the law and refuse to accept their mistakes! Other dealers honda gives better service

People in the reviews say the service is exemplary, and it's TRUE. They are exceptional. Thank you for everything :)

I purchased my first car (used) from ***HONDA DEALER*** for just in case! I do not want to spend and money after paid, like everybody! Long story short, I got my car with cracked bumper and after conversation with dealer he offered me free 3 oil changes and he said "maybe you did, because when I sell the car to you there are no cracks".If I want to fix it, I have to pay estimated price 400$ for only bumper. If you want to just enjoy your car after pay all, think about again. --- The answer for dealer replay: I did what I have to do already, maybe you can do to. I want to result, do not tell me you can keep calling me! and you are not sorry!

After making me wait for a month and a half of appointments, finally I noticed that this is the worst service: poor diagnosis and changing the part that should not be changed, the mechanical problem of my car is still there after paying hundreds of dollars plus my time wasted and refuses to accept their mistakes !!! In short, the dealer to avoid

My car come out of paint, try it like I did, if it was in 2008
L

Rude racists employees that yelled at me in the dealership.

I was yelled and spoke down to me by honda salesmen because I didn't like the "deals" that they were offering me. Everyone heard and other salesmen came by to calm him down. He is the maneger there too!

The dealership called me to come in to see them because they had a special deal to offer me if I traded in my 3 year old Honda CRV. The deal they offered me was to trade in my 3yr old CRV worth 20k, and pay another 25k for a brand new one.
The only differences between the new one and my old one was side mirror cameras and a FOB keyless entry.

They apologized for the awful salesmen, (which I appreciated), also, they begged me to keep bringing my car to them for servicing and asked me to come into the dealership again to make a better deal.
I went in and the offer was almost the EXACT same! So instead I asked for 2 free deluxe car washes for compensation for the terrible treatment but they refused.

Bottom line...a professional place like that should never ever treat a customer that way. It was an absolutely awful and shocking experience. They do not value me as a customer,at all. All employees there just want to make the dealership money using any tricks they have.

He replaces parts for nothing, there was supposedly a sound, abnormal chatter of the engine, he put the timing chain back for more than $ 1000.00. After the repair the sound of the engine did not change. the slam is still there. There I am told that these snaps are normal, this noise comes from the injectors? It's really too much. I've always looked after the car, the oil changes made as prescribed and oil level check regularly. Miser technical commentary, not able to have any explanation, nor of information. Prersonal haughty, bad relationship with customers.
The timing chain should not have been replaced (2.4 L agreement),

Do not expect the most out of your customer expericence. The employees lean on the unprofessional side. They are however kind and polite. You will be treated as "another number" from the moment you step in.

Honest prices for major repairs. Repairs made according to schedule.

Pierre Bissonnette = outstanding seller and very attentive.

The interior of the fairly small and cheap building seems to lack a good renovation. There were just 2 Civic cars and a Pilot, not a Honda Accord. No personalized approach to customers; sales consultant Dave Domenicano try to convince me to switch to a Civic, despite the fact that I wanted to acquire an Accord ... Dry and cold answers to the questions asked. I never go back and I advise against going there.

I am really angry with Honda Longueuil, I had a problem with the passenger mirror on my 2016 Honda Civic, I did not go there to check the price of the repair, the
Clerk informed me that this part cannot be replaced, that I have to pay for the whole mirror including the camera with a price of $ 900 plus installation.

I ask why if the broken part is sold as part, the answer was because it was difficult to replace and try to refuse to make the repair, then another service clerk intervened and told me that yes it was possible but I have to pay 1 hour and a half, so I accepted and made the appointment for Friday, January 22, I left my vehicle to change the part. Friday later he calls me saying that I have to pay for the programming of the camera $ 105 I refused to pay he had already told me that the price of the installation included the programming, after the clerk gave me
Said this does not the camera to program this the radar. Finally wait until Monday to pick up my vehicle, I had a courtesy vehicle for the weekend. Monday he calls me to tell me that my vehicle is ready I went there and I picked up my car, I arrive home and I see a pole on my car, I live next door and I have called right away they told me he was going to look at the cameras. I did not receive my name so I contacted Honda Longueuil again and the answer was nothing seen on the cameras and that this is not the responsibility of Honda Longueuil. Nothing to do they say that it could be a person in the street who threw a rock at my vehicle, (response from the manager)
Nothing to do all that pay a big bill for a damage and recover my car with another damage. Avoid going to this place.

Welcome, but lack of rigor on the most technical points it almost cost me a hybrid battery, change under warranty by another Honda dealer, after correction of errors made by Longeuil Honda

Very poor after sales service, I received very poor service from seller Dominic Faucher.
I am very disappointed to have bought in this place.The professionalism is frankly to be reviewed

I called to make an appointment to get a new key for my car, because I lost mine and I didn't have a copy left. The person on the phone told me the price it was going to cost me and then, when I accepted the price and wanted an appointment, I was transferred to another person. It fell on a voicemail, I left all my coordinates. So far, it's been six months, they have never contacted me. I always check my voicemail and missed calls. In the meantime, I found my lost key. I give the rating of one star because I have never been served.

Went for a recall and change tires. Very good service. Car was ready faster than expected.

I just bought a new car. Very professional and friendly team. Thanks to Dave and Maude! In addition, very good price for a New vehicle! I go back but not immediately I hope!

Very poor customer service in terms of car sales and sales manager. Once you have bought it, sign that it is your nothing for them, literally laugh at you, in addition to being rude and disrespectful. Big lack of professionalism. It doesn't even deserve a star. I will never buy from this dealer again, they will no longer have a penny from me. I DO NOT RECOMMEND AT ALL. I am considering a complaint with Honda Canada.

However, I cannot comment on the parts and garage services.

Pretentious seller no price sheet in used a big zero

This dealer will offer you an ordinary service but surely will meet the expectations of a good customer service. My mom and I bought a 2012 Ford Focus Titanium that was received in return for a very good price. After having themselves made the inspection and change of oil, it appears that after 4 days the battery seems to be weak. I went to the dealer 3 times to see my problem but always the same answer from the seller Paul Olivier "we can not know when a battery will die" although I am aware that the battery is not part of the motorcycle group Longueuil thruster Honda did not even hit the road to do a battery test and told me to go check it out at Ford. The management is also problems and is crooked! Check your purchases well after "certified" inspections

Add: remote starter not functional and we are told to go see a specialized store

under construction and are able to help just the same

Reliable mechanics and technical advisors. We can trust them. It may be possible to go somewhere else for a bit cheaper, like a street corner garage, but I prefer to go where I know I'll be well served.

If you want to save, I was told that they agree to install parts bought ourselves on the internet, and we just pay the labor. I have never tested against, is it true?

Excellent opening hours and convenient shuttle service.

Very good flexible hour service even in the evening!

Excellent service, very nice staff. Don't sell unnecessary maintenance services. The car was ready quickly.

Worst Honda dealership visited in the greater Montreal area. The saleswoman did not show up for our meeting, she called me 25 minutes later to tell me that she was with another client. In the meantime his colleague did not want to receive me. During my waiting time I witnessed pressure from a couple of buyers when their salesperson brought in another salesperson to talk to them about financing. The showroom is a huge room full of unclosed cubicles so visitors can hear every conversation. Dealer to avoid full stop.

Several purchases made in other dealers without being able to develop a certain loyalty until my first vehicle at Longueuil Honda. I have now been a client for over 10 years. Extremely satisfied with Longueuil Honda at all levels (sales, follow-up, reception, service, washing). The welcome is personalized and above all human and attentive, which is quite rare these days.

This is the 2 cars that I buy there, our saleswoman Stephanie we misguided, we are trapped. Honda has installed a trailer hitch, and the spinning, 2 years later I buy a trailer, to help me out of pocket earth and other equipment, I look at the weight I have the right with the Civic for nothing to break.Surprise !!! In the vehicle book, I'm not even entitled to a trailer ...

Very very disappointed especially that cetais clearly in my needs when we bought it.

(in short, people found it odd that he is installing a trailer hitch on a vehicle that is not allowed to shoot)

There must I sell the Civic at a loss because it does not correspond to my needs ...

After a reminder for the electric locks my car will not start and the battery or alternator will not work anymore and I'm told it's not their fault. I never had problems with my car before !!! J send my comments to Honda Canada do the same Marie Lapointe

Just purchased a certified used Honda car there, truly enjoyed being treated like a valued customer from A to Z in the sales process. Great Job by Jacques and Melissa!

This dealer will offer you an ordinary service but surely will meet the expectations of a good customer service. My mom and I bought a 2012 Ford Focus Titanium that was received in return for a very good price. After having themselves made the inspection and change of oil, it appears that after 4 days the battery seems to be weak. I went to the dealer 3 times to see my problem but always the same answer from the seller Paul Olivier "we can not know when a battery will die" although I am aware that the battery is not part of the motorcycle group Longueuil thruster Honda did not even hit the road to do a battery test and told me to go check it out at Ford. The management is also problems and is crooked! Check your purchases well after "certified" inspections

Add: remote starter not functional and we are told to go see a specialized store

At the beginning of July 2017 I went to the Honda Longeuil a seller who stays opposite his office with the stupid area stays away from you and answers you as frustrated poor service lost sale. ..If you did not have a good night with his wife it is not the fault of future clients you need to work on your approach for my part your reputation makes me want to see you again ...!