London Marriott Grosvenor Square Reviews

The staff are so polite and courteous and the room is clean and well kept up! The hotel is within walking distance to a variety of different restaurants and shops. Would stay at again!

Great venue, slightly cramped conference room but overall very regal setup.

Attended an event in the ballroom. The meal was very well done considering the huge number of guests. Have only used the common areas of the hotel, which were well presented.

Good hotel. Rooms rather small. Excellent staff. Expensive

A neighbor guest smokes aggressively on a no smoking floor, filling the halls with smoke, and the best the hotel could do was to suggest us to move rooms.

Just about ok with everything,there is a more room for improvements.

Was at the hotel for a business meeting. I was very impressed with the overall look and feel. Staff were excellent.

Beautiful room, fantastic location. I'd definitely book to come back here again.

Excellent hotel in all the staff the building. Been here few times. Been to see shows too.

A great family-run hotel, very close to Oxford Street, just a 10-minute walk from Hyde Park

Really exceptional stay so far.
Family suite was optimal

Great service - drinks are pricey but on par for London

Spent almost a week and it is so strategically located. I could walk practically anywhere. Love it's location and service.

Good restaurant inside too!

A true cosmopolitan hotel in a privileged area of London; in front of Hyde Park

Location was great, easy access to local amenities, the staff were most helpful.

Not the best hotel when you consider room cost for the night

AMAZING CHEESECAKE !!!! OMG !!!! GO THERE AND EAT THE CHEESECAKE AT THEIR STARBUCKS ! (It s a special and amazing one!!) love it !!!

Breakfast good although not too varied. Some things gluten free. The hotel too classic for my taste

Bad experience !!!! We missed our return flight because of bad information that was given by a hotel employee to the taxi! Not knowing London I did not know that there were several airports, I forwarded my flight to my company the time and destination to the concierge of this hotel and asked him to call a taxi, the latter gave him the address of another airport that was 55 minutes from the airport in which our plane was leaving. Result we pay another flight for the next day, and another hotel to sleep, they refused to host us the night more and we compensate the 159 euro taxi we took for nothing!

It s a bit of a maze when you try to find the toilets. Once you get there you will find a spacious and clean toilet for your needs.

Wonderful service great restaurant super clean could not ask for a nicer stay

Lovely hotel with beautiful rooms, located in a central and privileged place, unbeatable cleaning service, but I did not like the treatment that the floor maids receive.

Really enjoyed my stay here, friendly staff and service, great rooms and plenty of space

Great hotel, staff is friendly, house keeping is good. But the shocking part is when I asked room service today to send me an EMPTY plate with a fork and knife they said they would charge 4 pounds for that. However upon over shock revelation to the operator they ended up sending it for free but really were they serious when they mentioned about the charge

Nice hotel, walking distance to busy and famous Oxford Street

Excellent rooms. Efficient, kind staff. Great location.

Came here for an awards event. The hotel is really nice and the service was great, but I wasn't overly impressed with the food.

Upmarket London hotel, expensive but good venue for any meeting. Didn't stay overnight.

Friendly attentive staff. Excellent rooms and decor maintained to a high standard (as you would expect from a Marriott hotel). Excellent location.

Attended an awards do. Great facilities, even if the route to the cloakroom seemed a little long and winding after a few drinks!

Spent a week here and it was perfectly comfortable. We loved the central location and the stylish neighborhood. Service was very friendly. When you book, you may want to request a park view. And the breakfast and lounge amenities are great, if you are a Marriott frequent flyer. The gym looked very fine too.

Burns night charity fundraising. Courtesy of hotel Xenia @hotelxeniaLdn . Food excellent service just perfect . Thank you

Attended for a staff party , lovly venue , great staff would use this hotel for my next stay over in london

Attended event at Westminster ballroom, efficient service staff and nice venue.

Nice place. We stayed here for about a week. Modern feel. Located close by many tourist attractions in London. Lots of food close by. Restaurant in hotel is good too. Friendly staff.

Great location and service. Rooms could be updated a bit.

Very dirty hotel rooms very small bedspreads with smell of bathroom needs maintenance not recommended at all

Excellent venue, fantastic staff and looks stunning.

Great location walking distance to Oxford street. Nice cafes around for morning coffee. Feels like new construction and both Gordon Ramsay s restaurants not ground floor were absolutely amazing!

Poor room service because the hotel does not have their own restaurant, it is leased out. This is the only Marriott where I have struggled with getting basic services, like getting salt at the room!

Rooms are small in size as compared to Marriott properties across the world.

If you are planning to stay in central London I would suggest using other Marriott properties in close proximity to this hotel.

Very nice food fast services polite staff and very cheap.

Was in one of the ballrooms for a work event. The hotel seemed very well decorated and clean, the staff were very friendly and the ballroom itself was bloody huge. Good location too.

Good and helpful hotel staff and good venue for holding conferences.

The service was exceptional. The staff was friendly and the settings were very luxurious

lovely place very nice resturant good atmosphere just bare in mind on the pricey side but you in London and my company paid if i had to pay i would give it 3

It was excellent. As soon as I walked up to the door, someone held it open for me. Staff was friendly and caring, always smiled. Bathrooms clean and tidy. Only issue was that we had gotten the wrong order for our table.

Great location, superb M club lounge and the larger rooms are actually LARGE.

Great hotel.
Central location.
Be careful the water is really hot.

It cant be 5 star hotel !!
With this price i could have stayed in better hotels
The only thing is good about it is the location

Great location. Good service. Should be renovated . Good deal considering the cost-benefit approach

Had an excellent stay here last year. Absoultey amazing hotel with amazing amenities and close to everything worth doing in London.

Nice location again in the heart of London's west end.

A good hotel but the service for me was far from the one you would expect in a place like that

The rooms are very nicely furnished and cosy, with a modern twist. The one we were in had a fake fireplace which was really cool. Absolutely fantastic location in central London. Definitely recommend.

Very nice hotel, very close to Oxford Street, grocery store and many restaurants and cafes, family atmosphere, moderately priced, highly recommended for families

Great hotel,close to tube and Oxford st. The restaurants are very good

Go somewhere else. <br/>The staff here is terrible. To get simple requests to had to ask 10 people, AC didn't work in room (and engineer had no temp gun to get it fixed but just said it says it's 31 degrees...I know that I can read the dial), TV system was down entire stay. $800 a night, $100 extra untold fee on top of $800 a night for our son. Fire alarm goes off and staff runs out but does not instruct any guests what to do. This hotel is built to serve the staff and not the guests. Loud renovations on 3rd floor on going. Whole hotel smells of paint as they don t have the concept of zero VOC paint. Workout room smells worse than any gym I've ever been in. Good news TV works on the treadmills there if not the room despite 5 calls but I vomited from the smell. Stay away!<br/>Only pros are James the director of operations is super kind and tries to actually fit things. If he were given more power it might be better. And it s somewhat quiet versus our other London hotel.

The accommodation were beautiful and desk service was on point

I had a good time at APS London. The conference was great, with lots of time to meet and chat to people. Really well run and organised and a lot of fine. The Marriott was nice and they provided plenty of food although it lacked seasoning. But it was a good space to hold and attend a conference in.