Lock & Roll Locksmith

Lock & Roll Locksmith Review

Reviews 236
4.9
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W
4 years ago

I lost my keys and these guys came right away and ...

I lost my keys and these guys came right away and worked 8 + hours to program a new key and went to the dealership several times to ensure they had the correct new key. They didn't leave until the new key was working perfectly. Definitely recommended!

W
4 years ago

Very professional and extremely helpful gentleman....

Very professional and extremely helpful gentleman. He was flexible with the appt time and was able to help resolve the issues in our new home. Will definitely do more business with Abdul! Thanks again.

J
4 years ago

These guys make you feel like a million bucks afte...

These guys make you feel like a million bucks after feeling stupid by locking yourself out of your own house. Called and they were there in less than 15 mins. The technician (Steven) had the door open in less than 10 mins and was super professional and friendly.

I don t plan on locking myself out in the near future but these guys are now in my speed dial.

B
4 years ago

Thank you to the guys. I am so grateful to find th...

Thank you to the guys. I am so grateful to find this place. They were able to fix my Chrysler 300 when no other company could figure it out why it was not locking. They are quick and the price was right. They have a return customer in me.

J
4 years ago

Steven from Lock and Roll came out on very short n...

Steven from Lock and Roll came out on very short notice and changed out 5 locks in under 30 minutes. He was kind and very professional. I highly recommend Lock and Roll! AMAZING service and great pricing.

A
4 years ago

Im Super thankful!! for these guys, my daughter an...

Im Super thankful!! for these guys, my daughter and I were in a bind in this summer heat and they came through quickly, professionally and reasonably priced. Definitely keeping them saved in my contacts in case of another emergency. I absolutely recommend lock and rolls services.

J
4 years ago

Best locksmith ever. The first time I used him he...

Best locksmith ever. The first time I used him he came immediately and unfortunately for me he was needed again. Lost keys to a car so expensive at dealer. Saved me tons of money and from the hassle of towing it to the dealer. He comes to you. THANK YOU.

J
4 years ago

These guys were amazing!!! My key fob for my car ...

These guys were amazing!!! My key fob for my car completely died and I ordered a new fob online. I called Lock and Roll and they scheduled me right away and even met me where I work which was so convenient! They programmed my new fob and cut the new key for me in like 10 minutes! Everyone kept telling me (other locksmiths) that because of the year/make of my car that my new fob would have to be done by the dealership....which mean't a high programming fee plus a 2 hour window at the dealership to get it done. No thank you! Lock and Roll got it done no problem and they were awesome! I will definitely be recommending them to everyone I know :) Thanks guys!

U
4 years ago

YES ! When others said no. After days of looking f...

YES ! When others said no. After days of looking for someone to copy my car key to a blank all I heard was either, "No" or $300. I was driving by and noticed this place by chance. I walked in after he was closed and in 10 min I was happy as can be. Thank you so much.

C
4 years ago

We have used Lock and Roll twice now once for re...

We have used Lock and Roll twice now once for rekeying our business doors they were fast on time and reasonably priced. I also just used them to make copies of our RV keys inside their shop the employee was extremely helpful very quick And the prices are very reasonable. I would definitely recommend them if you need anything!!

D
4 years ago

a couple of days ago i was stuck in a sticky situa...

a couple of days ago i was stuck in a sticky situation and i needed my locks changed, i called almost every single place and they were all over priced and their arrival time was going to be extremely inconvenient for me, but then i came across lock and roll locksmith and a person named Aly picked up the phone, he was very understanding of my situation and he gave me a discount of almost $15 per lock which was insane !! And when he let me know they can arrive in 30 minutes that was even better !! The technician knew what he was doing and he came and finished it quickly !! Would definitely recommend them to anyone and everyone.

S
4 years ago

Amazing and professional service! I lost the key t...

Amazing and professional service! I lost the key to my truck, and they came to quickly to make a new key on a Saturday. Their pricing was reasonable compared to other locksmiths in the area and MUCH more afforadable than the dealer. I highly recommend their services!!

T
4 years ago

I'm really impressed about the service that Abdul ...

I'm really impressed about the service that Abdul provided me with. he is experience and very passionate about what he does. I'm very happy about the service and the prices. I decided to have him as my locksmith for all future jobs.

M
4 years ago

Remon came to open my door because I left the keys...

Remon came to open my door because I left the keys inside my room (oops). It wasn't easy and definitely took some time because it's an old lock...but he got it taken care of and was patient all the way through. Now I'm able to get in and out without any problems. Thanks Remon.

M
4 years ago

Both gentelmen were AMAZING and very professional!...

Both gentelmen were AMAZING and very professional!! I lost my original key and they came to my rescue! Would definitely definitely definitely recommend them to everyone!! The price?? Couldn't have ask for a better deal! Thank you guys soo soo much!!

P
4 years ago

One of my Ram Truck's keys got corrupted and would...

One of my Ram Truck's keys got corrupted and would not start the engine, nor did it operate the door locks. The personnel at Lock and Roll were able to reprogram the key flawlessly. While I was there, I purchased an extra key just in case. The customer service was so good that I thought it was going to be too expensive, however, their prices were more than excellent as well.

J
4 years ago

I had used this company in the past for my job, th...

I had used this company in the past for my job, they were always quick and efficient. This weekend someone stole my purse which had all my keys in it. I called Abdul and he sent someone out right away to change the locks on my house. The safety of my family was my main concern. As the dust settled I realized that I had cancelled my credit cards and bank cards and they were going to be mailed to me and I didn't have the mailbox key. I called Abdul and he knew I had to work until 5 the shop usually closes at 5, he promised he would have someone come out. This guy is so great he came out himself to make sure it was taken care of. Talk about above and beyond. I will recommend this company to anyone who ever needs a locksmith. Thank you so much for your EXCELLENT SERVICE!!

K
4 years ago

Awesome company. They are great at communication...

Awesome company. They are great at communication and easy to work with. I sometimes email them jobs at 5-6am and they respond. Great prices as well. I would recommend them for all your locksmith needs.

A
4 years ago

Awesome experience

Awesome experience

Locked my keys in My car and they had them out in less than 5 minutes.

Took them less than 30 to arrive at my job and get me rolling again.

Steven was awesome and a true professional.

Appreciate the help

B
4 years ago

It was the middle of the night and while everyone ...

It was the middle of the night and while everyone was closed Lock and Roll was there to help me get the keys out of my car, their service was fast, efficient and reliable, i would recommend them to anyone who is in a bad situation of having left your keys in your car.

J
4 years ago

These guys are the best! I've called around to all...

These guys are the best! I've called around to all the locksmiths/auto locksmiths in town and Lock and Roll (how great is that name??) is hands down the best value in the area. They work at a lightning quick pace without sacrificing quality and provide an excellent customer service experience. The next time you find yourself in need of an experienced auto/locksmith, take your business to Lock and Roll in Rancho Cucamonga, conveniently located in the Jack Benny shopping center right next to the Quakes baseball stadium -- you'll be glad you did!

D
4 years ago

Im a truck driver and was at the petro truck stop ...

Im a truck driver and was at the petro truck stop in Ontario CA. I went to get out and lock my door so i could go inside. As i went to lock my door i broke my key. So i went inside and asked if they nrw a good locksmith. They referd me to "lock and roll locksmith services". I called and he said it would be about 30 minutes before he got there. It was actually about 10 minutes. This guy gave great service and fast at a great price considering it was after hours. Id recommend "lock and roll" to anyone who needs lock services. Thanks for your great and speedy service in a time of need. This truckers hats off to you! Keep up the good work.

R
4 years ago

Prompt and Reliable Service. Abd has been serving ...

Prompt and Reliable Service. Abd has been serving our Family Business for the last 5 years. I am pleased to be able to endorse his high level of customer service and satisfaction.

Sonie Vera
VP at Rancho Master Collision & Towing

T
4 years ago

When I say these guys really know how to treat the...

When I say these guys really know how to treat their customers! From the moment I walked in I was greeted and treated like a loyal customer and it was just my first time here. I got 2 keys cut and programmed and they did an exceptional job. I would definitely be doing all my locksmith jobs with these guys. Not to mention they re not trying to rip you off, their prices are very reasonable.
Thanks Abdul

b
4 years ago

this guy came out to our shop and fixed our lock s...

this guy came out to our shop and fixed our lock situation we needed to be rekeyed that nite because of an employee we had let go . He came on time worked hard and was done in no time price was great !!!

M
4 years ago

Best experience I've ever had with any local busin...

Best experience I've ever had with any local business. Michael cut me two keys, one didn't work so I went back the next day and Abdul the owner of the shop cut three more. All worked perfectly! I am a totally satisfied customer. It was well worth returning. I went back after they were closed. I wasn't aware of the time and Abdul was there to let me in and help me out with making the much needed keys. Excellent service the old fashion way----with a smile!!! Thank you Michael and Abdul. :-)

R
4 years ago

Thank goodness for this company!! I called at 11 p...

Thank goodness for this company!! I called at 11 pm on a Sunday night and someone was here within a half hour! Super fast, courteous, and had me back in my home in no time at all. Thank you thank you!!

b
4 years ago

Thank you so much. Called him late at night becaus...

Thank you so much. Called him late at night because had locked keys in my car. He was fast and very kind I truly recommend him. A very friendly business thank you so much for your awesome service.

F
4 years ago

ABDUL IS THE MAN!!!!

ABDUL IS THE MAN!!!!
Came in and made us a new key! Friendly, polite and very professional! He came the rescue with no hesitation! I m just very thankful for his service and professionalism.
Thanks Abdul! Definitely 5 stars and HIGHLY RECOMMENDED!

A
4 years ago

Had an appointment to have a key made at 430 at 43...

Had an appointment to have a key made at 430 at 430 I RECIEVE a phone call asking about who am I? I ask the gentleman if he was calling in regards to our appointment and he says no he hasn't spoken to me. He says no so I ask if he is willing to give me a quote although I know he is the one I have scheduled the appointment with. The line disconnects I call back and ask him if he is willing to give me a quote and the line disconnects again he tried to cover up for missing the appointment and lied repeatedly. I will be calling another day when he the person answering the phones on Oct 11th 2020 isn't working.

Editing in order to respond to your reply. There was no misunderstanding. I had an appointment scheduled and was repeatedly hung up on. I tried calling back in order to speak to a manager but my phone number was being rejected upon the first ring. When I called from another phone I was told that you do not do auto keys even though it shows here on google and a sign out front of your store that you do. The customer service was rude and unacceptable.

Edit 2: Turns out I was speaking to the "owner" Abdul today 10/12/2020 I called again to speak to the manager about my issue yesterday. About 15 minutes later I receive a call from Abdul and I explain the situation and I explain that I don't want to leave a bad review and I would like to resolve the situation. He proceeds to tell me that I can go to hell and that I am a piece of S***, he owns a million dollar company with 200 good reviews. He proceeds to trash talk me until I finally get upset and raise my voice which he then hangs up.

J
4 years ago

My key was stolen while I was waiting for my presc...

My key was stolen while I was waiting for my prescription at San Antonio urgent care. After doing a quick search online I called lock and roll and he was able to get to me 45min. It took him about 5-10min to make my car key and I was on my way home. Thankyou so much 5 stars ! And a flawless transaction back to back . thankyou so much forever grateful

Lock & Roll Locksmith

Lock & Roll Locksmith

4.9