Livermore Toyota Reviews

Purchased a new Tacoma last night with great help from the salesman O, sales manager Chuck and the help from Wayne in the finance department. This army Green Tacoma is amazing

The team at Toyota Livermore work hard to be able to get me to take home the truck of my dreams. After a few hour negotiating a price that will fit my budget I was able to take home my new 2021 Toyota Tacoma TRD OFF ROAD, thanks again for all that help me out.

The Service Department did a great job in assisting me in getting my Highlander serviced. Dan was super helpful in answering all my questions and explaining what work needed to be done. Great Staff and Friendly Service!

What a sleazy dealership. Got a quote from Livermore Toyota that was a True Car quote. The quote was good from 5-24 to 5-29. I called on the 29th and asked if my quote was still good. They said yes so I drove from Modesto to Livermore and spent 3 hours going over the vehicle. I asked at least 5 times if the quotes was good. Oh yes they said. When the credit guy comes in he starts to hem and haw so I asked if they were honoring the quote and they said no. Livermore Toyota is connected to Roseville Toyota and the John L Sullivan Auto Group so watch out. If it is okay for one dealership them it must be good for all of his dealerships.

Great working with both the parts and service teams at Livermore Toyota. Parts confirmed the sale price and online ordering options, and the service team was easy to work with, Jonathan quoted a fair price, Mingo kept me up to date on the status of the work, and vehicle was ready when expected. Would definitely return for future service needs.

I appreciate Rudy s help to purchase my lease. He is a great employee and should be commended for his outstanding service this past Sunday at Livermore Toyota. Rudy was caring, thoughtful and knowledgeable on Sunday helping me. Also, I would like to Thank the finance manager I am sorry His name slipped my mind but he was too fantastic helping me purchase my Tacoma. Thank you for your professionalism and outstanding work Rudy and finance manager who took care of the paperwork. I am extremely pleased with the results!

Taj, the young man who sold me the car was very professional and extremely easy to do business with. It was a great experience. I highly recommend him if you are in the market for any Toyota car.

I bought a vehicle here yesterday (5/22) because they were the only dealer in the entire Bay Area that had the exact color and trim I was looking for. Otherwise I would avoid this dealership at all costs. It was the worst sales experience I have ever had. I made it very clear from the beginning which vehicle I wanted, that I had visited other dealerships, had looked at other vehicles, and knew my price. The sales manager went back and forth to his boss (or I have no idea where) for about 90 minutes repeatedly bringing me a number that was much higher than I had told them I was willing to spend. He kept asking me if he could get my number would I write a check, and I kept saying yes, and he kept coming back with NOT MY NUMBER. Then the manager's boss came out and I said I was finished and I needed the key to my old car back so I could get to work. I was out of time (and I had told them repeatedly when I needed to leave to get to work and they wouldn't stop wasting my time.). If they had just said no, we can't get to your number I would have left. I had my second choice vehicle waiting at another much more friendly dealer. It wasn't until I was literally walking out the door that they said yes to my number. And then I had to rush through the paperwork so I could get to work on time. All in all, they wasted three hours of my time with whatever delay strategy they were trying out. It didn't work. Sure they made the sale and I got my car, but I won't ever go back there and would urge anyone considering Livermore Toyota to go literally anywhere else.

Buyers stay away: I was sold a brand new vehicle that ended up being a lemon. This happens in any manufacturing process. What the dealership did to me has been truly unbelievable since this was discovered. They accepted that the new vehicle has unresolvable (3 software or electronics issue) issues and literally referred to it as a "lemon". Then, they added the buy-back cost of it to a new vehicle they replaced the lemon with. Imagine you buy a par of Nike shoes for $100 and it turns out to be damaged a week later. You go back to the Nike store and they accept it has had manufacturing issues. They take them back and sell you a $150 pair for $200 to avoid own losses! Charlatans! I have tried every avenue and they do not return calls or emails. STAY AWAY from dishonest people.