Great location, close to everything, from food, sh...
Great location, close to everything, from food, shopping, harbour, etc. Friendly staff and safe underground parking. I reccomend this place.
Great location, close to everything, from food, shopping, harbour, etc. Friendly staff and safe underground parking. I reccomend this place.
Good rooms, clean and have all amenities including fridge. Room service everyday with clean sheets. Left muy personal belongings alone.
Great location within easy walking distance to downtown and sky rail station and tons of great restaurants. Amazing service, clean room and comfortable bed at a good price make this a great place to stay for a trip to Vancouver.
Decent place overall. The rooms were clean and the bed was comfortable. A bit further away from the downtown core than I would have liked, but it's close to all the shops on Robson. The staff were extremely friendly and helpful.
Nice place, good location. Good for event meeting space.
Nice looking hotel but I was cold all night and the controls didn't seem to work. Toilet dripped which was a first. I've seen one run but never drip.
5 stars for the cute girl at reception. The hotel is good too.
Watch out if you book on-line. Wouldn't refund my room when my secretary accidentally booked it for the wrong date. Offered a "discount" next time I was in town. Like I would stay there after that, terrible customer service in my mind.
Nice Hotel. Good location. Friendly staff. They had a wine tasting every night I stayed, which was fun and a nice little perk.
Great service throughout. Frer sparkling water on tap on each floor was a very nice feature. Beds were very comfortable. Valet service was efficient and pleasant. 5 stars. We were impressed.
It had great service and an awesomely furnished room. Loved the caring friendly staff and cool sculptures out in the hallway.I would definitely stay here again sometime!
All of the front desk staff is super friendly & welcoming. They accommodated both of our special requests. The room was comfortable, nice size & clean. We enjoyed the artwork in the hotel & how wonderfully eco-conscious the hotel is! The staff helped us with local recommendations & arranging a taxi for our group (& all our luggage) on the last day of our stay. The location on Robson St. is a short walk from Vancouver Art Museum & a Hop-on/Hop-off bus stop. Plus, the street itself had fantastic shops & restaurants! I will be staying here whenever I am visiting Vancouver! The breakfast at the hotel restaurant, Forage, was not included in the room price- but is all local/house made & so exquisitely presented, fresh & delicious! It is very much worth the extra $.
I stayed at The Listel in Robson st for 2 weeks for a business trip. My stay was perfect! The room was nice, very comfortable bed, good room service. You can have a great free coffee every morning and free wine every evening. There is a small but nice gym in the building as well. Plus you'll be provided with a lot of touristic information about the city.
Will come back for sure if I have the opportunity!
Very pleasent staff. A very proper hotel with cleanliness and neat features.
Absolutely amazing hotel. Great location, fantastic amenities (wine tastings, complimentary coffee in the morning on certain floors, gorgeous art to look at, friendly staff, etc.) Loving our stay so far. Would absolutely stay here again.
Friendly staff. Comfortable rooms. Moderately priced parking which is rare in downtown Vancouver.
Great location, clean and comfortable. Free wine between 5-6 was a nice touch too. Restaurants seemed top notch, but unfortunately did not try.
spacious rooms, awesome location, hospitable staff!!
Amazing rate on Hotwire that you can t pass up! Centrally located and an amazing staycation hotel!
I attended a conference there. The hotel did a good job on their part.
Stayed at the hotel after a Christmas party downtown. Enjoyed it! Hotel was clean, very eco friendly. The staff was attentitive and helpful. The price was reasonable considering location, date and quality of hotel and services. The wine hour served good wine, unfortunately did not ask the brand. The only downside is you could easily hear people in the hallway, not that anyone was rowdy in the hallways, but any kind of talking could easily be heard. Would definitely stay again!
bed was comfy, washroom was a little small, water and mineral water are free and fresh
Attended 1 day seminar at hotel. Facilities were clean and we'll attended. Food provided was of good quality. I would have preferred if more was made available as the group ran out of lunch quickly. All in all a great place for the seminar
Very personable and helpful staff. Plus Forage is unbeatable for breakfast.
The lobby, artwork and feel of the hotel is really nice.
The room was clean, modern and bed comfy. One thing they forgot to upgrade is the bathrooms. Still the old 1970's tile and it's dark and run down. The bathroom fan sounds like a 747 engine above your head.
They advertise is it as being built in 2005... ahh, no. This building has been here as long as I can remember... the 80's. They simply renamed it and did a reno.
Service was fabulous overall, other then the night front desk clerk by the name of Stewart, that was rude and unfriendly and made me feel like I was simply disturbing him and wasting his time with every inquiry.
The housekeeping 8am start was really annoying and got woken up every morning by loud door slams from the hall. So much for sleeping in a bit while on holidays!!
The biggest shock and disappointment was the advertised price. At first I found this hotel very attractive by it's location and reasonable price which was $139/night. Once I checked in, I found out that they actually have no parking there and the only option is to use their valet for an extra $26/day. After getting my final invoice today, on top of the $26 is also a Translink tax and HST tax on top, so the parking really cost over $35/night!
When I added up all the extra fees such as some sort of 'facility fee' and 'destination marketing fee', my nightly rate ended up being $200.99/night. That's $62/night more then what was advertised. This is wrong!!!
Lastly, their in-room breakfast menu, that you can use to have them deliver breakfast in the morning... juice, two eggs with hashbrowns, bake and toast and coffee for $18. AND they automatically add on 18% gratuity. Whatever happened to tipping for good service. So that basic breakfast will cost you $21.24.
If you like nice decor and great location, then this is a good place to stay. But if you get upset like me, when someone advertises one price, but then you pay almost twice more, I wouldn't support these guys again!! For $200/night, this is a great location, don't get me wrong, but simply advertise it that way and be honest and upfront about it.
For this reason I wouldn't stay here again!
Listel Hotel was fabulous! I strive to live a life with as little waste as possible. I was pleased to find compost and recycling in the hotel room. I also loved that glass bottles were provided to fill up with distilled water available on every floor. I was also given the option of getting my recipe emailed to me to reduce paper waste.
The staff were wonderful. The room I stayed in was modern, clean, and comfortable. I was able to sip on a cup of tea and look out on the busy Vancouver street before closing the curtains and falling asleep.
Next time I'm in town for work, Listel Hotel will definitely be my number one choice for a place to stay!
Great room. Love the environmental aspect. Will stay again, for sure!
Very friendly staff, great location, Forage is a great place to eat.
I like this hotel. Great deal through Hotwire, then a reasonable amount to upgrade to a suite once we got there. Super friendly staff: without asking they charged my car, alleviating all sorts of charge anxiety for my busy day ahead. Highly recommended.
Had a great time! In a corner suite, with a view down to the harbor. Loved the restaurant, the expose of local artists, and the fresh coffee delivered to the door in the morning. Usually was not around for the complimentary wine tastings, but seemed fun. The staff at the front were very helpful giving directions and recommendations. Room was modern and clean. Would stay here again.
Great friendly staff, interesting base to explore the west of the City Centre. On site restaurants a bonus.
Great location, clean, nice staff with good service
Unique atmosphere with plenty of modern art decorating the hotel. Free filtered water and sparkling water. Good location and walking distance from breakfast places. No complaints!
While the staff are friendly, they're exasperatingly inept. Even the simplest of tasks, such as checking in/out the bikes seems to require everyone at the front desk to help, and it still goes wrong. Rooms were relatively clean, and the wifi is ok, though they insist on leaving only three towels in a four person room.
Very nice location however the room was pretty dated.
I had a miscommunication with the front of desk. The Hotel Manager attended to my complaints with professionalism and made the experience much better.
Nice enough hotel in the heart of downtown Vancouver. There's a bunch of art, but the rooms need upgrading a little. Still, a nice stay.
Great location! Nice rooms and friendly staff. 5pm wine reception is a wonderful idea :)
I had a great experience with he Listel Hotel. The rooms were great, the hallways are slightly dated but it doesn't take away at all from the hotel. The location is absolutely fantastic, the welcoming staff was superb and the reason for this review is due to their extra guidance.
A gentleman operating the valet had a ton of info on local restaurants, and when I asked for a Ramen recommendation, he guided me to two spots. The one I chase was FANTASTIC and made my day.
The hotel also has Forage downstairs which cooks a mean breakfast, very very good, and both of the restaurants and the hotel itself has a no waste policy which is great.
Thanks for a great stay, I will be back.
The hotel is close to the center, but not so close that it is always busy there. It looks well maintained and you can always answer your questions at the desk. Certainly worth the money
Hotel is nice, staff are nice, room itself is substandard.
Terrible experience so far. Had to cancel the first night due to weather delays, and they insisted on charging me. Fine, that's their policy when it's within 24 hours. Then I arrive and several lights in the room aren't functioning, either flickering oddly or bulbs burnt out. Not a big deal. Then the air is stuck on heat and can't seem to cool down the room, even though it's a manual and not digital thermostat. Then I turn in the TV to get a no signal message for several minutes. And the internet is spotty at best. But what took the cake was when I tried to order to service and there was no one answering the phone. It heir routing to the front desk who kept suggesting I either try back later, or I call the restaurant directly from my cell phone. I'm trying to by a $30 breakfast that's probably not that great, and I have to chase down people to take my order. Finally, after going through 3 different people at the front desk, I get someone who says he'll get room service to call me back. That worked and I appreciate that person being able to problem solve.
All of this whole starting in the"modern art suite"and paying $250/night. Poor people staying in regular rooms.
The bathrooms were really nice and clean. The complementary water and sparkling water was a very nice touch. Although the valet parking was expensive, it was super convenient. Would definitely recommend.
Great little boutique Hotel to stay in while staying in Vancouver
Nice hotel in downtown Vancouver
Lots of interesting food and activities nearby
Great room and location. Would give 5 stars if wasn't so noisy in the small lobby.
This was my first stay, I found the staff to be genuine, kind and very pleasant. The room was comfortable, up to date and very clean. Lovely decor throughout the hotel and complimentary wine tasting in the evenings what a great idea! We ate at Forage one evening which is right beside the hotel and this was also a fun evening with an experienced bartender who had great information to share with us demonstrating great depth of knowledge about the restaurant and the community. He also made a great Old Fashioned (I'm so sorry I can't remember his name).
Great hotel, large suite with everything needed. Friendly service, the 5pm glass of wine a great idea!
Very nice boutique hotel right in downtown. They have a restaurant called Timber that's very good, cheap drinks! The valet left a package of homemade cookies for us on our dash which were amazing. I'd definitely stay here again. Extremely clean and great staff.
It is in a nice zone, it is a shame you have pay for parking. Lack of a lot of amenities. The gym was locked down.
It s been s while but I keep remembering how good this place was. We only stayed one night but we plan to make this a go to for more Vancouver exploration.
First off the usual stuff. Excellent rooms with very comfortable beds. Nice bathroom with soap, shampoo, all the good stuff. Bring an old tree hugger from way back I like joe they incorporate this into comfort. The staff are excellent and helpful. I must eat a Japandog when I m in Vancouver and they knew exactly where they were at any given hour.
The location is about as good as you can get without being right on the water. I prefer this area anyway. It s right on a commercial area with plenty of eating options. If you can t find food to meet your taste and budget you really need help.
A fun thing is the water dispensers. They have a sparkling water and still water options. I had a water bottle that seals well and having sparkling water in the evening was great. I refilled our regular bottles for our tourist walk. I m s treehugger so I roll like that.
It s pretty modern looking with modern art. I don t care for modern art, however the public areas are not run of the mill and interesting.
Don t forget to tip housekeeping. The rooms are immaculate and it s good karma.
Best bed in Vancouver. They use shredded compartment memory foam pillows which are the best thing ever to put your head on.
Good location at the west end of Robson, easy walk to shops and restaurants.
Would give 5 start if they had a smoking area the morning coffee service was enter unit more quitely and not mandatory valet parking
I like it so much, so close to the city staff so nice , room clean and big and smell so clean
This was a very enjoyable stay!
The staff was great & very accomodating. The hotel is very clean & modern w/ art galleries throughout. All rooms come with glass water bottles that can be refilled as often as you'd like with filtered water on every floor. The hotel is located in the downtown area right next to 1 of Vancouvers main shopping hub!
Green hotel! No waste created from the rooms... Which is pretty amazing. The location was excellent, room was very comfortable and the staff was friendly and helpful. Would definitely stay here again.
Rooms could use an update, but that was the only drawback of staying here - on the flip side, the location was awesome, room was very clean, we were given an upgrade, morning coffee and afternoon wine were both delicious. We loved our stay and will be back. :)
Really nice hotel & in a great part of Robson St.
Nice and close to the city without feeling too busy or crowded. Plenty of restaurants and shops close by
When you can wander down the corridor and fill a bottle with free, chilled, sparkling water you know you're in a hotel that cares. When you notice the small, unobtrusive recycling bins for plastics and paper as well as one for "organic matter" you know you're in a hotel that cares about the environment. Friendly reception staff, located in a bustling shopping street, plenty of eating options nearby....it all adds up to a nice welcome to Vancouver.
Perfect except for very limited television options. Would prefer no TV to what is there. Strangely awful - could not find national or international news - just expensive Hollywood candy. The hotel is terrific.
The Listel Hotel is a gorgeous Gallery Hotel. The art pieces really make this hotel stand out. The staff is so courteous, we had a really good time! Beds are also very comfy!! And it's right downtown, near all kinds of coffee shops, boutiques and restaurant. We were really happy about our first experience in Vancouver!!
Great place to stay .staff wonderful. Great restaurants
We enjoyed this hotel thoroughly. It was great. Complementary calls to the states from the room, Complementary happy hour with local wines each day, complementary filtered water and also sparkling water. Tim Hortons is right across the street also so that was nice to try an authentic Canadian fast food chain. The local area is heavily populated with asain restaurants so be prepared to eat a lot of asain food.
Best boutique in downtown Vancouver, and one of my favorites in any city. Staff is extremely accommodating and attentive, the rooms are very clean and well appointed, the First Nation artwork is intoxicating, and Forage is a respectable contender in a city with lots of excellent restaurants.
Really nice location with great service and staff. Great value compared to most hotels in the area. Definitely coming back.
I had stayed at this hotel in May 2019 for business. The room was clean and spacious. Staff was friendly. The added feature of being able to use the steve nash fitness facility was really nice as well. The only complaint I have... is that I had left a sweater and jacket in the closet on checkout. I had sent an email a couple days after noticing. They had stated that nothing was found. This is very disappointing when dishonest situations such as this arise. I don't believe i will be able to go back to this hotel because of this.
There was free wine in the lobby when we arrived! Our room had incredibly cozy pillows and a wonderfully soft and comfortable mattress. We also enjoyed a balcony with water views. I especially appreciated the compost bin and reusable glassware! The employees had great recommendations for dinner and brunch and were very helpful when needed. I would highly recommend!
Always super accommodating. A great area to stay in Vancouver!
Hotel was nice. Location was great. First time in Vancouver and I loved it. Left our portable cell charger in the room on accident when we checked out. They found it and sent it to me in Las Vegas. Awesome staff!