Listel Hotels Reviews

Be prepared to be ripped off, all kinds of hidden fees. Parking is almost $40/night?!?!?!

The staff were very nice while I was visiting to deliver food to their kitchen.

Cleanest hotel that I have ever stayed at, in the heart of Robson Street. Everything was nice,especially the maid service, and valet service. The rest of the staff act efficiently but not warmly. Parking is especially expensive at the Listel, but well worth the extra couple of bucks.. The rooms are quite austere and a little worn, but its still a good place to stay for the money. Forage, the restaurant, is EXCELLENT, Four stars for forage!

Exceptional customer service, clean rooms, excellent food.

Very nice hotel, greatly enjoyed my stay. Excellent food at forage restaurant

Outstanding hotel. Impeccable customer service, green facilities, amazingly comfortable beds, very peaceful and tranquil environment, and the only hotel in the west end with affordable parking.

After a poor experience with another hotel we found the listel. Beautiful building, free valet parking and free wine between 5 and 6. Wonderful staff, exquisite, spacious room and they even have free sparkling water dispensers on each floor. I would stay here again and recommend it no problem!

The hotel was a great place to visit a company holiday party! Everything was taken care of for us. The food was great and the decorations were just right.

Was a extremely good hotel. They had a amazing fitness room. The customer service is very good.

They have sparkling water on tap! Complimentary coffee every morning! Wine social every day! I love and miss this hotel. I stayed here for 4 nights and it was home away from home. The staff were friendly with suggestions on food and where the locals go for attractions. Located on a major street there are attractions nearby. I also recommend taking the bus, which is right on the corner, as it takes you everywhere and so easy. The room was comfortable and clean. Plenty of space to store my luggage and hang clothes. I highly recommend this hotel to anyone staying in Vancouver.

Nice restaurant with live piano music , weekend or holiday time are very busy..

Wonderful staff, amazing art, and especially liked the commitment to reducing their environmental footprint with minimal disposable items and energy offsets.

I stayed recently as the Listel was the hotel for our annual staff meetings. This is my third stay and all three have been exceptional. This time, I let them know that I'd be hosting staff in the early evening for a social time and I asked for a room with the biggest square footage they could do for the same price. When I arrived it was to find they'd given us a room with a balcony about the same size as the room! The weather was perfect and we all thoroughly enjoyed the space for both evenings. As always, everything else was perfect including the service, right down to the very sweet parting gift of wrapped cookies in my car when the valet returned it on checkout. I cannot say enough positive things about the service.

Love the Greenness and environmental responsibility.

LOVE this place! Amazing room and very friendly and helpful staff. Would definitely stay here again.

If it is well located on a street with many shops for every budget. If you stay at this hotel begins the day with breakfast at Cora, which is only a few steps toward Stanley Park. For lunch or dinner you can not miss DANBO Ramen, directly opposite the hotel where you see all people formed waiting for a place !. Hotel Not spectacular but serves its purpose. Friendly staff in general.

Superb hotel great service rooms excellent friendly helpful staff breakfast good value free filtered water would return here.

Nice hotel, clean rooms, friendly service. I'll definately go back again!

We really appreciate Alex (from the Front Desk) who has been very attentive to our needs from the beginning until the end of our 3-week stay over the holidays.

However, the other staff were not very helpful nor accommodating when my parents asked for a weighing scale to be brought to their room the staff insisted that they take their luggages (all 10 pieces) down to the lobby instead which was very inconvenient.

Overall, it was a good place to stay because of the location and its proximity to restaurants, shops and bus stops.

Great one-night stay with the family. Friendly staff. Clean room. Beautiful art everywhere. Loved the wine reception at 5pm. Had appies and drinks at Timber. Quiet excellent hotel

Great friendly staff. Clean rooms.
I stayed on the second floor, and I don't know what caused the sound, but there was literally a constant hissing / pressure noise that was quite loud in the room. Sounded like high pressure steam running through pipes. It was constant and loud. Enough that in order to sleep you had to wear earplugs, and you could still hear it. If I didn't bring ear protection, I would not have slept a wink.
Parking is insanely priced at extra $40 beyond room price. If you check in and park your car less than a block away, it's only $12 for a night.
Fix the crazy pipe noise and don't overcharge for parking and you would get 4 stars.

Nice place aside from the view overlooking an alley.

The best stay I had here. Top notch hotel.
Fantastic caring staff.

My second stay here. Friendly staff and nice clean rooms. Love the daily wine tasting!

We had a wonderful experience at The Listel Hotel with much thanks to Jennifer. She was very accommodating and kind. It was our first time visiting Vancouver and we are very grateful for the hospitality that both she and The Listel Hotel provided. Would highly recommend and we will certainly be staying at The Listel in the future!

Great location, great room, staff was friendly and excellent!

Location is good. The online quote $139.00 when I arrived I was informed that parking was $36. With valet service, no option offered.
When I got my bill under my door this morning $207.00.
Eco fee. Facility fee..destination marketing fee. Translink tax .
Give me a break. The room was very nice. Will be looking for a hotel that is a little more upfront.

Thank you for giving me a wonderful place to stay whilst in your beautiful city. This place is clean, beautiful art, a wonderful restaurant, and amazing staff. Well worth your money on a very popular street with shopping and a variety of different restaurants to chose from. I will recommend this hotel to my friends and when I visit again, I want to stay here for sure!!!

Stopped by for a quick visit, really liked this place!

Hotel well located in the heart of Vancouver, spacious room, clean and good bed.
The services at the hotel are a bit limited but, not necessary.

We stayed on the 6th floor and enjoyed the museum elements of the floor. Staff were all very friendly and attentive! Bed and pillows were comfortable - not too soft/hard.

Pretty nice upscale hotel right downtown, close to everything

Very clean, right in the center of Vancouver, eating or going to play is very convenient.

Very good hotel. Very helpful front staff. Rooms are clean and comfortable. Hotel is a bit dated.

Very nice hotel, aside from the lack of hot water for morning showers! Request a king size room when possible - the size difference between it and a double room makes a huge difference (we requested an upgrade after seeing our friends').

Had the artist suite. Loved the room and the complementary valet parking was a real plus. Also, there is a daily wine reception that is an added benefit. Lastly, the hotel is partnered with a commercial gym that is very apt for intermediate or serious gym goers. Location is right on Robson in downtown and walking range includes many great restaurants and shops.

My second stay. The staff are wonderful and the hotel is great!

The heating system in the hotel was pathetic. I have sinus problem and was down with a headache becuz apparently the heating in the room was not working.so we were forced to check out one day early. The staff member was also rude. They gave us a portable heater to use in the room which was super loud. The valet parking could not find my husbands car which was on the same spot for the last 2 days. And my husband had to drive his own car out. So the valet parking sucks too!!!! Not a very happy and satisfied customer.

We went to this hotel because it was rated a four star hotel. I was really disappointed in the old furniture that was clearly chipped or broken. The bed was horrible, hard and actually caused me back pain. The front desk were professional but uninterested. The most surprising was the parking. There was none. We had to pay 29.00 a night oh and whoops let's not tell anyone about the 10.00 tax on top of that. For two nights of parking and tipping the valet it cost us almost 100.00 just for our car alone. Rediculous!

Very beautiful internal designs, meeting rooms are well equipped. Staff is very helpful, friendly and professionals. The food is very delicious. Overall I had an amazing experience.

Good customer service. Nice place to stay in for a bit. Very clean bathrooms. Their receptionist are very professional. What I loved the most it the 5-6pm free daily wine at the lobby

Comfortable, good location, very helpful staff. Also happy hour is a nice touch for meeting other guests.

Pretty nice. Good location, with plenty of stuff near by or within walking distance.

Staff was pleasant. Comfortable beds and clean rooms. Great location.

An adorable boutique hotel that pays attention to the little details that make all the difference! And eco friendly too!

Always the best place to stay in Vancouver. Great staff, quiet rooms, decent amenities, great location.

4 people stayed in a room with 2 queen beds. Very comfortable beds. Toilet cabinet, needed to be patched up- chipped door. Each morning, pressed coffee was delivered after we made the order, the night before - it was very good coffee. Only bad thing, free wine between 5-6 was great but we had to sit on the steps to socialize. There didn't appear to be a relaxing area. Please do something about that. The lobby was full of empty wine glasses, no service to remove them and a very tacky feel to the lobby of a nice hotel. Might be better to stop this free wine if you can't find a room for people to meet.

Very great service. Comfortable beds and reasonable prices. Intend to stay again

Awesome location, rooms were ok. But you can walk to places all over the West End.

Is a very inviting place to stay, comfortable rooms, happy helpful staff, definitely one of the high points of my trip.

Location is great. It's right on Robson, near good places to eat and shop, and all tourist attractions are easily accessible. The staff was friendly and made suggestions on where to visit. The room was clean and comfy, but the bathroom could use an update. Only real complaint is that they were remodeling rooms on my floor, starting around 9ish. I was already awake and getting ready to leave, but I would have been upset if I wanted to sleep in.

Good location and great staff. Chef leaves a lot to be desired for a venue of this calibre.

Ate at Forage.. Great food, one of the few Van spots you can make a reservation for Brunch.

I was pretty much blown away by the atmosphere. This place is very beautiful. furniture looks amazing. The drinks were great and food was so delicious.

An independent hotel that is obviously well run with happy, helpful staff. I'm never disappointed in either restaurant and the food offerings at functions are always of the highest quality, as if they want to showcase the so kills of their kitchen..as it should be.

Fantastic boutique hotel located in the heart of downtown Vancouver. Steps away from amazing restaurants and shopping. Love all the artwork! Rooms are very clean, staff incredibly friendly and helpful. Would definitely recommend the Listel to friends and co-workers. Hope to stay here again.

Really enjoyed our stay here. The rooms are nice and contain first nations artworks. Staff was extremely helpful, in particular Nikki, on the of concierges gave us very helpful tips and was in general of great help to us.

they were very nice and straightforward. they let us stay a couple minutes past checkout time. unfortunately the breakfast is super expensive and there are no vending machines

Beautiful hotel right downtown. The concierge, Thomas, is a hoot! Highly recommended!

Attended a business conference here. All of our needs were taken care of, and the hotel itself is gorgeous.

Comfy rooms. But kept finding hairs that were just not mine. Slightly off putting.
Unplanned works in room above was not ideal but front desk offered to find a quite spot for me to work and complimentary breakfast which was nice.
Wine tasting is a nice little touch.
Overall, an OK hotel but could do with a bit of an update.

We had a great stay, rooms were really clean and the staff was super helpful and friendly.

I was a little disappointed with the hotel. We stayed at the Listel for two nights. Rooms were clean, staff was friendly, and service was good. The room left a little to be desired. Furniture was dated and showing wear and tear. Bathroom was dark and needed updating. This would definitely not be considered a 4 star hotel, and is not worth the $400 booking price advertised online. There are much better options a few blocks away.

Overprice. Basic hotel. Any other one of his category can be a better choice.

Amazing staff, comfortable rooms, wine reception, perfect location, and great restaurants

Had a fantastic stay at The Listel Hotel. Staff were extremely friendly and any requests were handled immediately. Not to mention the free wine tasting during the week! Would definitely stay again.

Amazing staff! The rooms were clean and well taken care of, and the valet service was easy to use. Great location near lots of local food and a short walk to the Waterfront. Would definitely stay there again

This boutique hotel is located within minutes walk to lots of great restaurants. The staff are great and the no charge water and sparkling water is a classy touch.

I stayed here for some company training for five days. Nice rooms and great location. Many restaurants close by of all varieties. Cool concept with the art gallery and hotel. Would stay again

Home away from home! Lovely rooms friendly staff, great location! Forage restaurant offers amazing cuisine offering locally sourced ingredients. Highly recommend it!!

The absolute best wake up I've ever had from a hotel, fresh French pressed coffee and cream. Room was clean and everyone was super friendly. Recommended :)

We really do feel that this hotel is over rated. Our room is nothing special at all and the bathroom is tiny. However the actual shower is good.

We stayed here a couple weeks ago. This place is clean, super friendly staff, awesome French pressed coffee! I asked for pictures of Angelina Jolie and Grizzly bears as a joke to my wife and sister in law, and the staff at the hotel went above and beyond, the pictures were absolutely amazing, GREAT JOB!! Thanks for the great laugh. I would definitely recommend this hotel if you want to be treated like royalty!