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Our publishing experience with Lightning Source wa...

Our publishing experience with Lightning Source was a never-ending headache. Our company publishes a new book every month, and during our 6 months of working with Lightning Source we were only able to publish one. Poor customer support (our rep took a week vacation without telling us while our book was overdue), slow production time, and price gauging for basic services should fend off any aspiring author/ illustrator. Take it from us: build your own printing press and skip the middle men!

They shipped me the wrong books with the right pac...

They shipped me the wrong books with the right packing slip. I called and they said there wasn't anything they could do about it. I asked to file a complaint and the guy on the phone just laughed and took none of my information. So it looks like I just have to have these books that aren't mine?

Interesting that there are so many bad reviews here from customers and so many good reviews from people who work there, saying it's a nice place to work. So they're requiring their employees to fill out reviews online to make their overall rating higher.

Late August I got the vaccine COVID-19 first shot ...

Late August I got the vaccine COVID-19 first shot ..I came to work , never complained, got alittle symptoms throughout the day ..told my shift supervisor..they grilled me for twenty mins in the break etc ..then decided after I showed them the card that I was good to go home ..not only that I worked a half day and they still put me down as a no show ..so my fiancee got sick and it's only me and her ..so I had to call off ..I called in and told them they said ok ..went back to work the next week ..I play semi pro basketball..had a enjury that Wednesday night at my game called off that night and had to go to the er and my regular doctor..my doctor's gave me two notes for two weeks off ..I called everyday and told them ..they had me down for six no show no calls and I work a swing shift ..this company is great to work for but when you come there and work and don't mingle they try and boot you out the door ..they run they shifts and business in the warehouse messed up ..I stood there for 5 hrs one time and waited for them to fix my machine and I still got over 1800 books out ..they got rid of me for no reason..