Reviews 85
Filters:
Rating
Language
Sort:
Most recent
P
3 years ago

Not as promised, poor quality stitching, never rec...

Not as promised, poor quality stitching, never recieved product, rush job. I had to go to another shop for a brand new product. Did not try to fix stitching and didnt even care about my concerns. It took 6 weeks to complete. He took his patches and kept my money. Will overcharge you in the beginning but tell you to give him a good review to get a discount. You never tried to make it right so stop telling lies. I know all of these 5 reviews are for your discount that asked you to do. Price was never an issue and I never tried to talk you into lower a price. I paid what you asked. The quality of work was very poor. You should admit, it was out of your league. Stop begging for 5 reviews after you quote prices.

M
3 years ago

I highly recommend Lighthouse Promotions for any e...

I highly recommend Lighthouse Promotions for any embroidery needs. The service fast and affordable. Mercedes is very knowledgeable, polite and has impeccable customer service skills. Thanks for all you do!

A
3 years ago

ABSOLUTELY AMAZING SHOP! Been here twice in two da...

ABSOLUTELY AMAZING SHOP! Been here twice in two days for two different items. Today came in around noon and walked out with a beautiful embroidered item at 6 pm! They are amazing. Fair pricing. Great attitudes! Mercedes (the beautiful lady at the counter) has THE best personality ever! Very accomodating! This is just a wonderful shop. Please stop here before anywhere else.

S
3 years ago

Superior Customer Service! I called to get an esti...

Superior Customer Service! I called to get an estimate for five terry cloth headbands and Bryon patiently ran down all my options over the phone. He even made suggestions to help me save money (being as though it was a last minute order and I needed next day service). The headbands came out great! I will be taking all of my business to Lighthouse Promotions going forward for their expertise, professionalism, and quality services.

K
3 years ago

The customer service was great. I needed 1 dozen t...

The customer service was great. I needed 1 dozen t-shirts with very little notice, they worked with my time schedule and provided me with the t-shirts. My family members loved the design. I will be using them again for other family events.

Thanks
Kitty

D
3 years ago

My name is Derek Sr. and I am the basketball direc...

My name is Derek Sr. and I am the basketball director at New Hope Baptist Church in Fayetteville. We have 4 travel basketball teams and we used Lighthouse Promotions for our basketball uniforms. warm up and back packs. We worked closely with Bryon the owner and he did a wonderful job. I highly recommend Lighthouse Promotions.

T
3 years ago

I would give this place 0 stars if I could. I ca...

I would give this place 0 stars if I could. I called to verify this place does embroidery due to contacting several wrong phone numbers on Google. The person I spoke with was beyond RUDE! I inquired about same day service as I only need initials on a Father s Day gift. I called at 5:15 the time the business has posted closing hours is 6:00. The male I spoke with very quickly reminded me in a rude manner of the time and repeated my question regarding same day service rather than answer my question with a yes or no!? I was actually planning to bring the item the following day which would have been Saturday. Needles to say.... DO NOT spend your money with this business as they are rude and obviously have NO respect for the customers they should be trying to serve. I am taking my money elsewhere and you should do the same...,

M
4 years ago

Five Stars =Excellent!

Five Stars =Excellent!

Their work is very detail oriented and meticulous. Their embroidery is sharp and professional. Their shirts are high quality.

S
4 years ago

Customer service was absolutely phenomenal. Staff ...

Customer service was absolutely phenomenal. Staff is always welcoming and polite willing to answer all questions & concerns plus the turn around time for my purchase was just what I needed. Highly recommend to others definitely my new spot for all my t-shirt needs.

A
4 years ago

I have been totally impressed with the professiona...

I have been totally impressed with the professional service that has been provided to me. The staff is Amazing!! I highly recommend this company. I have made several visits to have special embroidery made. My turnaround trip was Awesome!

T
4 years ago

After a misunderstanding with another company, I d...

After a misunderstanding with another company, I did a Google search and found Lighthouse Promotions. I'm so glad I did! Their customer service is excellent, their price was lower AND the turnaround time was quicker than they quoted me. The icing on the cake is that my shirts look great! I will definitely use them for all my promotional needs.

N
4 years ago

My experience at lighthouse was delightful. Thanks...

My experience at lighthouse was delightful. Thanks to the young lady at the front desk, Mercedes. I got baby hats and shirts done, and they work with me from the design to the color. Will definitely come back.

K
4 years ago

My sister and I went in to have some jackets custo...

My sister and I went in to have some jackets customized for a performance and our experience was amazing from beginning to end. Friendly and professional service. They did what other local businesses said could not be done with a quick turnaround time. And the best part was that the owner actually helped us save money. I highly recommend this company with totally and complete confidence. "Kymmi Ma" and "Sassy T" approve this post.

T
4 years ago

I am very expressed with the shirts I got made for...

I am very expressed with the shirts I got made for my daughters baby shower. They were beautifully made with everything we ask for. We will do business again. We also received outstanding customer service from Mercedes!! I couldn't ask for anything more.

C
4 years ago

Incorrect spelling on both items. Name was crooked...

Incorrect spelling on both items. Name was crooked on jacket. Should really get a refund but I won t bother. I just WILL NOT use or recommend services again. Hopefully the fix turns out better but still won t use again

D
4 years ago

We had a last minute order of 12 t-shirts, varying...

We had a last minute order of 12 t-shirts, varying sizes with a specific design. The order was handled with guidance, courtesy and professionalism. We inquired if there were any discounts that could be applied and we were truly happy with the affirmative response. They employed constant communication through out the process to enable us to approve the design before it went to print. They turned the order around in less than 24 hours. The t-shirts looked smashing! The fabric for all of their merchandise is of high quality. The color options are plentiful. They can count on me for future business.

M
4 years ago

Lighthouse Promotions is the Best!! I had the mos...

Lighthouse Promotions is the Best!! I had the most wonderful experience from beginning to end. The design for our Delta Sigma Theta, Sorority, Inc., Sigma Chapter 40th Anniversary Tee Shirts is beautiful and everyone loves them!! A Big Thank You to Mercedes and all the Lighthouse staff for your prompt, professional and excellent service!!!

E
4 years ago

My purchase of polo shirts was a very pleasant exp...

My purchase of polo shirts was a very pleasant experience with Lighthouse Promotions. The manager help me to design the logo and the shirts turn out perfect. I will hhighly recommend the company to others and I will continue to do business with them.

S
4 years ago

I ordered a table covering for an event and they d...

I ordered a table covering for an event and they did an amazing job with the embroidery. The turn around time was quick and the staff was very kind and knowledgeable. I definitely recommend Lighthouse Promotions for any of your embroidery needs.

E
4 years ago

I have completed several orders with Lighthouse. ...

I have completed several orders with Lighthouse. Each time, I have found the staff to be extremely helpful and professional. Initially, I attempted to receive quotes from three vendors. One competitor wanted twice the price and the other said the artwork was too complicated. Lighthouse gave me a great price and outstanding quality. You can't go wrong with them.

A
4 years ago

My first experience with Lighthouse Promotions was...

My first experience with Lighthouse Promotions was in November 2020. I had some T-Shirts printed and they did an amazing job! I was promised a due date for the shirts in December from Mr. Byron and yes he did deliver! I'm still doing business with Lighthouse and will continue. Mr. Byron is very professional and definitely knows the business. Great staff and very friendly.

S
4 years ago

I HIGHLY recommend Lighthouse to ANY and EVERYONE ...

I HIGHLY recommend Lighthouse to ANY and EVERYONE seeking custom embroidery, patching, and logo work!!! I've been a loyal customer for almost 6yrs! Never had a complaint or mishap! Also the turn around is amazing!!!!! Byron and his team are the best at what they do!!!

Thank you for your amazing work from Agape Dance Company, Team N.O.D!

I
4 years ago

Lighthouse Promotions did a phenomenal job on some...

Lighthouse Promotions did a phenomenal job on some scrubs I had embroidered. Getting a robe customized too! I couldn t be more happy with the quality of work and customer service! Mr. Williams is professional and very kind!

c
4 years ago

I was originally dealing with Mercedes who was awe...

I was originally dealing with Mercedes who was awesome at helping me but she was unavailable when I went to place my order and the owner Byron helped me. He was extremely patient. I would definitely recommend them to anyone!!! Thanks lighthouse promotions.

Lighthouse Promotions

Lighthouse Promotions

4.9