Lenox financial Reviews

Worst experience ever. Two months into a refi, the loan officer, Pete Hurley, stops returning calls just as we think we are about to close after telling us for weeks what a great loan this is, and then he makes an unauthorized charge for *$850* which we are in the process of recovering from the credit card company. I can only assume that because rates have been going up the last two months that they decided it was better to drop us than honor their locked-in quote. Stay far away from this mortgage company.

Don t ever go this one! My first time to do all this as a first time home buyer. They re the first one I ve ever called and inquired about home purchase procedure . And I ve thought all along I was in good hands, but when we re ready to offer and start escrow, this company is nowhere to be reached. So unprofessional. NEVER GO TO THIS COMPANY!!!!

I am so thankful for choosing Lenox Financial Mortgage Corp. to refinance my home. I had narrowed it down to 2 lenders, but after much prayer, I wanted to give my business to Kyle Brown. From the onset I felt that He was a man of integrity, and that I could trust that he would do what he promised to do......AND HE DID! Van Nguyen was very capable, hard working, kind and patient with me......GREAT JOB, GREAT EXPERIENCE and well worth the effort !!!!!

I have probably refinanced > 15 times over the past 39 years of home ownership. My very first mortgage back in 1982 was at an interest rate of 16.5%. With all these refinancing I have done, I can honestly say this last refi with Lenox Financial was the best experience I have ever had. Mike Corrigan and Van Nguyen did a fantastic job of taking the pain out of my refi. They were very organized laying out in great detail exactly what was needed to process my refi to minimize delays and frustrations. Great job by the Team at Lenox.

This was the second time for me to refinance with Van and Aaron. Everything went well and it was quite pain free. Hopefully I won't have to refinance again anytime soon however, should I have to I'll be reaching out to Van and Aaron at Weslend!

They do a whole lot of advertising and not a lot of service. Applied online and sent in all of my sensitive financial docs only to hear crickets in return. What good is a no closing cost loan if you can't get anyone to help. What a joke.

I wish I could give a 0 or a negative rating, The highest number of ratings are one, The 5 star ratings must have been bought and posted on this website. I find it hard to believe that the 5 star ratings could be verified. The process dragged on for months, absolutely simple and basic refinance refinance. You have to verify the same things over and over again in different ways that are irrelevant to refinancing your Mortgage. I was almost 3 months in and still having to verify the same things. I ended up going with a different lender. I wouldn't use them even if they were a last resort, run as fast as you can from this Lenox Financial company.

After a drawn out experience with Citibank that I ultimately had to get out of because they were not able to do what I needed. I reached out to Lennox and Bryan Robidart my salesman and my processor Van Nguyen took such good care of me that my loan closed in a matter of weeks and was pleasurable instead of painful! Thanks Team!!!

Worse experience ever!! I was in their fast track program seven (7) months into it after they finally order the appraisal which I paid for .they tell me they still had no idea when it would be completed. After speaking with the owner Wesley Hoagland I was promised a refund for the appraisal $525.00. This promise was also made be my original loan officer David Birkett who ultimately left the company. They admitted they took on to much work and couldn t keep up. I never got the refund. Very dishonest do not keep their promises .during the loan process and even with the verbal promises made by the owner himself!!!! Stay clear .by the way other companies have better rates!!!!!! I know Karma will catch up with them!!!!

I had a great loan refi experience with Lenox and my loan rep Joseph Medina. I got a great rate and the process ran smoothly and on time. I retired from the mortgage banking business so I have a good understanding of how it should go.

I would recommend Joe Medina and his firm Lenox for your home financing needs.