Hand tools, garden tools and fasteners can be found here. Of note is the ability to do pick up orders that save a lot of time waiting in line as well as telephone orders which are helpful to answers to question you might have waited in line to answer. Parking lot can be busy on the weekends. Catalogues are good reading.
Extremely knowledgeable staff, wide tool selection of varying prices, fast service. All in all, very positive experience every time I walk in.
Good selection of items but not the best place to work.
Great store with great staff that sell great stuff. Lee Valley is the store with the best quality tools for your garden. They have old fashioned quality goods that last. If anything should go wrong, they have a wonderful return policy. The staff is friendly and very knowledgeable about their products.
Lee Valley is great they have things that others don't
In my opinion, a bit over rated. Purchase a couple items in the recent past that were far below the quality of which you expect LVT.
I love this store and their merchandise. They always have items to fascinate me.
Always have the solution to my little but many DIY little problems that become big.
Great store, lots of interesting products, helpful store. Parking can be a little awkward, found the signage poor.
I love Lee Valley Tools. They have plenty of great products.
This place could give lessons on customer service and excellence
I visited Lee Valley looking to buy a quality woodworking tool for my upcoming projects. Jeff at the store did an amazing job explaining the different types of chisels and planes available. He even went the extra mile to ensure I got to try out each of the planes I considered and how to properly adjust and fine tune each once I brought it home. I am thoroughly pleased with both my plane purchase and shopping experience. I'll definitely be shopping at Lee Valley again.
My favourite wood working store....The staff excel on customer service. The quality of the tools are unsurpassed.
For special tools and garden items this is the place to visit
Stopped in here recently to look for cabinet hinges. Selection and prices were similar to other stores (Lowes and Home Depot). Store was busy, so I didn't have any interaction with staff.
Quick and very helpful. Got me exactly what i needed
Only had part of my order in stock. Requires a second trip.
A place with high quality tools! The Japanese gardening tools are absolutely wonderful and of an extraordinary solidity! I love to read their catalog, it's really a treasure trove.
A great place with an amazing staff. They carry a great selection of hardware, gardening supplies and kitchen gadgets. Everything they sell is of the highest quality. They always seem busy but I have never had to wait long before getting service. They also have a selection of toys for the kids.
Haven't been here in awhile. The store has moved across the parking lot, but still has a well lit showroom. Like most stores, you have to wait to pay or get a return processed. This is the first store I have been to since February, before the pandemic broke out, and I felt quite safe here. There's a sanitizing station as you walk in and the staff disinfect the counters and area after serving each customer.
Lee Valley Tools should be used as the ideal that other businesses try to emulate. Great products, friendly, knowledgeable staff, and lots more.
A gem of a store. Great staff to help me navigate a first time experience. Will recommend to everyone.
Always an excellent experience. Staff well knowledgeable and excited to help.
I am a long time customer and a satisfied one. Customer service is good and returns are handled well. Products for the most part are very high quality.
Amazing selection of tools, hardware and wood for woodworking. Knowledgeable staff and good customer service.
Due to Covid-19 there was a line of about 10 to pick stuff up. Very organized
Really great experience
Has lots of selection
Helpful employees
Good quality products
Good value most of the time
Great place for some new ideas. Even if you are not looking for something specific, you'll find something you need! Very well organized.
Never bought anything from this company but if I ever get the chance I will go out of my way to do so. The corporate pay structure here should be a model for any and all companies worldwide. Love that the CEO views himself as a "worker" and not a separate entity from the rest of the organization. The world would be a better and more efficient place if the pay structure of this company was adapted (and enforced by law) everywhere. Great to see a private business thriving, no mystery why it does.
Friendly staff, good collection of gardening & wood-working tools.
Always a pleasure shopping at Lee Valley, great Quality items that are reasonably priced.
Great selection of top quality tools and hardware. Some are a little pricey but you get what you pay for.
Always a wonderful experience. The merchandise a fantastic and the seminars are very worthwhile.
Have uses their tools and gardening equipment for many years. Good service and knowledgeable.
Toy store for woodworkers. Very knoedgeable staff.
Incredible quality. The best place to buy a gift for Dads
Amazing customer service, a great time to shop, Sunday afternoon. Was helped by two different people both very knowledgeable and took the time to help me with my specific needs.!! Love this store.
Very helpful personal who go that little extra mile (Km) for you!
Lee Valley customer service is second to none. They totally know and back every product they sell. You can't go wrong buying from here since their return policy is so good. But the chance you'll want to return anything is very low!
First time at this location. Didn't actually have what I was looking for but great layout and the staff was helpful in trying to find something similar.
Always a good experience. Just went in to check out Solitary Pollen Bee Habitat and found several other items for hime and Garden. Today was a just visit to see what was available. I'll be going back to pick up the items want.
Professional level, quality tools and hardware; mostly for woodworking. Beautiful showroom and displays. Online website is useful and catalogues are attractive.
Great store, good service. Beware of impulse buying :)
Love shopping for gardening and yardwork equipment here. Also have a great selection of novelty and gift items (handcrafted wooden toys, diy models and crafts). Fast and easy service at the counter.
Quality products at a reasonable price. Friendly knowledgeable staff.
Amazing first experience. Very knowledgeable staff, eager to help you succeed. Hats off to Penny, she was incredibly helpful!
I have to ration how often I let myself go here! There are SO many neat and useful things to try here.
What's not to Love! These guys are simply the greatest place to shop, no matter if it's online or at one of their showrooms. I am now customer, although I did work at Lee Valley for 19 years. Great place to work too!
The best service I have ever received in my life. Staff were really helpful in guiding me towards the type of tools I should look into as a new amateur getting into wood working. This place is excellent for special woodworking tools you can't find easily anywhere else but online. They phave excellent stock for anything you find on the floor. Overall A+++ experience! I am now a customer for life!!!
Getting to this location is not intuitive, mainly because you can't make a left turn off the main road to get here. So basically there is a uturn option at the nearest intersection (sortof). Inside, they have some amusing things on display. The staff are friendly, but they were a bit TOO friendly with my partner, but it's not something to de-rate them for. Great place to buy xmas gifts. I prefer to order online and pickup here, its quicker and painless. Parking is atrocious. I recommend parking farther and walking.
Excellent service, quality tools. Seminars on many different subjects, and unique products.
Superbly helpful staff and displays of most catalog items.
Fantastic merchandise and Store. The website is great and the catalogs are exceptional and varied. Staff is friendly and professional always willing to give helpful advise
First time visit, staff very helpful. I will most definitely be back to shop
That shane character, lether jacket, VERY rude! I'll take my business to home depot! -.-
I absolutey love the unique items here! NOTHING ike regular box stores. If you want quality products / unique items, go here!
Good quality tools for the kitchen and woodworker. Sometimes have special buys which are really good deals - sign up for email newsletter to see them. Stand behind the products they make. Staff are very knowledgeable and helpful. Also have web order for pickup with special pickup location means it is very quick.
I love this store. Employees are always very helpful, knowledgeable and nice.
There was much more than I expected, and so perfectly displayed and organized on the floor.
Great place to browse and buy....unique good quality goods!
Best customer service ever. Helped me fix my car in a snowstorm in the parking lot.
Lots of fun tools, great knowledge from employees and very friendly.
Used to be a 5 star place where you paid extra for the advice from people on the floor. They now just have to sit in front of screens and order up options from the back for me to look at on my own. This management decision will drive me to the Internet even more
Wonderful customer service; called to purchase a Christmas gift and send it on via courier and Paul went out of his way to make it happen. Good, old-fashioned customer service is one of the many reasons I love Lee Valley.
If there is a Santa Claius... this is where he would get my gifts.
Very knowledgeable staff. Excellent woodworkers store.
leevalley.com
