I bought a bay leaf plant and made sure from the cashier that it had a warranty before finalizing my purchase. Well, it died and when I went to return it, I was told it didn't have a warranty - even though the cashier at the time of purchase said it did and gave me warranty paperwork (which I took when I returned the dead plant). Taking my business elsewhere.
Pat Wood was awesome -- came with great ideas, stayed in budget and made the whole landscaping process for our new home an absolute breeze. I highly recommend him.
Absolutely stunning.
House plant prices are a tad high
But tons of variety
I am currently working with Pat Wood (Landscape Designer) on a phased landscape plan for my home. Pat, as well as Lanoha Nurseries, has been very helpful providing a unique design solution to my home. We have implemented the first two phases and will continue to utilize their expertise moving forward.
I found this location by using Google maps. Went there and it was AMAZING! The people there are just as amazing! Def need to check them out if plants are your thing or even just to do a bit of browsing and walking. Lots to see!
Ps. My friend also got to win a raffle! You guys are amazing!
Good service. They were helpful with a special request.
Patrick designed the landscape for our new home I had a particular look I was going for and he nailed it. It is exactly what we wanted. The service has been great and timely. We are very pleased with our Lanoha experience.
I live out of town and have made a point of stopping at Lanoha Nursery the last few years because of the large selection of beautiful plants/ trees they have. I enjoy wandering through their nursery looking for new perennials and shrubs to add to the ever changing landscape in my yard. The staff has been friendly and helpful in my endeavors. It's definitely worth your time to check them out.
Helpful workers, lots of beautiful plants. I'd like to see more tips/care tags on plants.
Pat Wood was great to work with in helping us replace and redo some of our landscape. He selected a great tree to replace our ash. He was patient, very helpful and gave us several great options. Would highly recommend him for your landscaping needs.
We went to Lanoha shopping for a small fountain. Once there, it took nearly an hour before we could get someone to even check a price for us. When we finally did, it took another 30+ minutes for them to find the correct price. We purchased the fountain, but then waited another 60-90 minutes before it was loaded in our vehicle. So a total of nearly 3 hours from the time of selection to the point where we were finally able to drive home with our purchase.
Unfortunately, our problems were just beginning. Once I started to install the fountain, I called Lanoha back with a question on how to do so. After describing the parts that were included to their "fountain expert", I was told that we were given the wrong pump, and weren't given a long enough hose to reach from the pump to the inside of the fountain. I was also told that water inside the fountain should be allowed to drain down the same hole through which the pump's electrical cord was to be routed. I questioned the safety of such an arrangement, and the "fountain expert" said that's how all fountains are designed.
We drove 40 minutes back to Lanoha's and spoke to a manager, Ross, about the problem. He barely spoke to us, but just took our pump and disappeared for 30+ minutes. Once he returned with the correct pump, I questioned their expert's advice about allowing water to drain through the same pipe used for the electrical cord. Ross then passed us over to two young Lanoha employees, Danny and Clayton. Not only did they correct the misinformation we were given previously and provide the correct parts (and no, water should NOT be flowing through the electrical cord "conduit" hole in the fountain), but throughout this entire ordeal, they were the ONLY Lanoha employees to offer an apology for all the trouble we'd encountered.
To Lanoha's credit, after we asked for a price adjustment, Ross eventually, and grudgingly, gave us a refund of about 25% of our purchase price, still while barely speaking to us. At that point, it was too little, too late. With the exception of the two high school age employees who solved our problem AND apologized when none of their adult counterparts seemed capable of doing either, Lanoha employees across the board seemed intent on driving customers away. I'll never go back.
Called a Friday afternoon looking for vermiculite. Gal told us they would get some in on their next shipment, the following Monday. Called Monday morning around 11AM and was told they had the product I needed. Drove to the store, stood around for 30 minutes waiting for someone to help me. Told them I was there to pick up my product that I was told would be there and confirmed it had come in.
They had none on hand or in stock. Two separate people took my phone number and name so they could call when they found it or had it in stock. No phone call has been made.
First time customer, will never return.
One of the most gorgeous nurseries I've ever been to. Incredible plant selection!
Wanted to buy a tree. Waited 40 + minutes for help which never came. Trudged through the fields on our own until we found what we wanted. Still no help. Went back to the out door customer service area and waited some more. There was one poor guy alone already helping a customer. He did take the time to ask if we had a quick question. I told him we wanted to buy a tree. He got on the radio and asked if any one was free to help us. He said it would be a few minutes. Another employee did drive by (with another customer) and said someone would by by as soon as they were free. We waited an additional 15 min then called Robert's nursery and the had the same tree we wanted cheaper. We are on our way to Robert's now.
I love Lanoha Nurseries! They have a great selection and a charming staff.
Overall service really good! Our fountain was delivered & setup great. Guys were very nice. We have purchased products for our landscape recently and the girls that helped in the perennial section were very helpful! Thank you!!!
Cool place and nice people but a lot of the people working here were wearing their masks loosely and under noses. We asked a masked man for help with a tree but we ended up being helped by a woman not wearing a mask at all, who got way too close to us. I think if employees are directly helping customers, they should be wearing a mask properly and keeping a safe 6-foot distant, no exceptions. COVID cases are skyrocketing and the death toll is nearing 300k in the U.S.
JUST WEAR A MASK.
Great experience with the landscaper, the crew, and the cost.
Great selection of trees and other plants. Staff was helpful. Will go back again.
It was a pleasure working with Pat. He is very knowledgeable and professional. Having a landscape designer who knows what they are doing is truly invaluable!
Looking for big plant pots they have a nice variety and reasonably priced very helpful loaded in the car very nice facility will shop here again
A beautiful place. Everything you can ever need for gardening and landscaping.
The staff at Lanoha are excellent! We drive from Lincoln to visit your store because of this. Also, your inventory is beyond anything offered here in Lincoln - not just the run of the mill types of plants. I so wish you would open a store in Lincoln!
We love Lanoha!! Everybody who works there is always so friendly and helpful. Thank you Lanoha Nursery for going above and beyond to make our shopping experience so positive!
Everyone I encountered offered to help me. Very suggestive when I asked for help!! Knowledgeable about inventory, when things would be in season. It was a great experience and I look forward to stopping in again when I am in town!!
Staff was rude and unknowledgable about the trees they carry there. We were there over an hour and no staff there could help us with purchase some trees. Extremely disappointed. Will never go there for trees.
Also, they only provide 2-month guarantee on special trees (meaning they don't know for themselves how those tress will survive through the winter in NE.) Be careful when you buy tress there.
My landscaper has been working with me for 3 years and I cannot praise her and all involved enough. They are always willing to talk and change or add anything I ask.
They honor their warranties and the nursery stock is top quality.I highly recommend Lanoha Nurseries.
Staff knowledge and helpfulness are key in my 5 star rating. Plant, tree and landscaping varieties make shopping experience fun. Pricing of accessories is high, but if you are looking for specialized items, they are available.
Delivery service is slow and not very dependable. I waited for two hours past my delivery time. I will never have delivery from there again.
Loved the smell of the nursery. Was like a kid in a candy store walking through found so many nifty things. My partner wanted to ask a question to one of the staff, and was rudely spoken too. If I come back I'll make sure I know exactly what I'm looking for and have done my own research that way I don't have to bother the staff. But in the mean time I'll shop other nurseries first.
Checked out the Nursery today - absolutely LOVED it!! Very nicely laid out with a home decor area, TONS of flowers and plants, shrubs, trees, and very helpful staff. It's an hour drive for me to get there but very much worth it!
Huge number of options and helpful staff. World class nursery.
I did have a problem with a tree that did not make it but in the end Lanoha made it right for me. The manager, Mike, was great to work with and saw to it that my tree was replaced. They really do try their best to ensure your satisfaction. They have a great selection and the staff are knowledgeable. I will return to Lanoha. Its nice to find a business that keeps their word.
The knowledge we received at the nursery was very friendly, helpful and valuable. The planting of our trees was done in a timely, friendly and helpful manner also. The trees are doing very well, especially with the Spring rains! The only thing that I did not care for was your new policy of not removing the dead trees. One was easy to remove, but the other one was quite difficult. They were both small trees. I understand this is a time constraint. I would give 5 stars to both the salesperson and the team that planted the new trees.
Very impressed by helpful staff..male staff who knew and helped us choose a dwarf Alberta spruce.cant say enough about how helpful and knowledgable person was..kudos to Lanaha,s for having such a helpful person..no doubt we will return..so glad he took the time to answer ourcquestions
We just got a great deal on 5' scotch pines! The Bulk deal was better than home depot prices! Jake was helpful in loading up my truck. If in the market for a few or more at at time, they may offer more of a discount!
Found all the plants I was looking for as always at Lanoha. They cost a little more, but the plants are healthier and there is more variety.
Great place if you need expertise in picking out trees and flowers. Abbie was extremely knowledgeable and patient, and we will keep coming back.
We had Lanoha make a bed of Karl Forester grass and instead Lanoha planted Nutshedge, which is a noxious weed. When we pointed it out we were told 'it's only 10 dollars per plant.' I guess we should just accept it and be quiet?
Got a Cherry Splash for my Grandma for Easter! She absolutely loves it for the front of her house!! Great quality, super helpful staff!
Amazing place! Wide selection of plants, flowers and trees. We looked all over Omaha and could not find what we wanted, until we went to Lahoha's. I literally left dancing in glee!
This is a review of landscaping design and installation done by John Brommer and his team. John created a design for perennial and shrub beds in our large and irregularly-shaped back yard. He listened, was accommodating, and had wonderful ideas. John's team put in a long, hard day to install the plants and mulch, and the yard looked beautiful when it was done. John and his team went above and beyond the call of duty. Many thanks to all!
Pat Wood did an amazing job on our landscaping at our new home. It looks amazing!! I would recommend him to anyone looking for landscaping work.
I am incredibly disappointed in the lack of backing on the plants/shrubs/perennials That Lanoha sells, as well as follow through on the customer service side. My shopping experience was pleasant & I found the sales people helpful. Looking at my receipts, I collectively spent $900+ on various landscaping items for our new construction home. I felt confident in the quality of the plants, because it had the Lanoha name. Little did I know that there is probably a reason that Lanoha is the only garden center that I have found with such a limited guarantee window of time. Perennials are guaranteed for only 2 months, when everyone else is 12??? Less than one year later, 1/3 to 1/2 of everything I planted has died (rose bushes, St Johnswort, yarrow... the list is long. I consider myself quite a green thumb & love to plant, so I don t feel this happened due to poor technique, or lack of care.
Mulhulls, Canoyer, Lowe s etc All cover their items for 1 year. Why is Lanoha the exception?
I ve called for two consecutive days & no one answers the phone, only voicemail. I ve also left a message with no call back.
I was forever a Mullulls customer, but since we moved to within 2 miles of Lanoha, I gave them my business instead. What an expensive lesson I ve learned.
When planting your trees they will bury the garbage and plastic tubing that was wrapped around its trunks right in the hole they dug below the tree instead of taking it to a dumpster
We had the great pleasure of working with Pam from Lanoha's landscape design team on a very fast moving time sensitive project where she and her team came through with an outstanding design that perfectly complimented our home. After the installation we have had wonderful follow up support from Ian on Pam's team coming out to our home and replacing some plants that didn't make it through the hard winter. Overall we are very happy with the quality of materials and wonderful design Lanoha provided.
My husband and I,
We will never go there again.
Unprofessional people with no professional way of treating people.
Pat Wood is a rock star! When we built our house last fall he was able to come out right away and help us plan our landscaping. Pat and his team came out and laid out the plan before the sod came, which was awesome. We held off on the planting until this spring and we are looking forward to Pat coming out again to plant our flowers and shrubs. Pat is definitely good at what he does. If you have the opportunity to work with Pat you'll get the best!!
Pat Wood is the reason we use Lanoha. The guy is a beast - always delivers on quality, timeliness, and service.
High quality products, best mulch around omaha, 5 stars customer service.
Beautiful nursery. Can be pricey compared to the warehouse stores, but worth it.
We have never been. We were looking for an outside plant that can tolerate heat. We spoke to a employee and recommended a certain plant would do well in the hot outside and direct sunlight would be ok. Well, we researched a few days later and found out the plant we got would not do well in direct sunlight. Very disappointed because the plant was 60 bucks and now we have no where to put it. Wasn t pleased with the knowledge of employees when my expectations were very high. Just disappointed.
Pat Wood planned and executed our project and did a terrific job!
Awesome selection. Relatively high prices. No one greeted us in the 20 minutes we were there until we were walking out the door.
We've been working with Lanaha's for a few years now and we're very happy with the service we've received. Our landscape designer is Pat Wood and I would highly recommend him. Overall, excellent business in all aspects.
What a beautiful store, lots of selection, prices are reasonable, the staff that I talked to where very friendly and helpful. We bought a tree and it was delivered today. The crew that planted it were professional and friendly.
The tree is gorgeous.
Lanoha Nurseries is unequivocally the best landscape design firm in the Midwest. They are the exclusive landscape & hardscape design company of Shadow Ridge Country Club and have provided outstanding service to our Club for years. Absolutely the best for upscale, high-quality landscape design and installation.
Firt time here...so happy finally I got my Birkin
I have never used a landscape designer before, and didn't really understand the value that could be gained. I worked with Pam, who translated my vision into reality with amazing outcome! Thanks to Pam and Lanoha Nurseries, my home value was significantly increased. More importantly to me; I, and my family, will enjoy the "Lanoha Legacy" of Pam's design for many years. Wonderful design, exceptional service, and conscientious work ethics. Thank you! I will never hesitate to reach out to Lanoha Nurseries for future design services, especially if Pam is available!
Dave Killham helped me out and I would highly recommend him for any of your outdoor planting needs!
I have used Jt Savoie from Lanoha Nurseries to design and landscape my home for the last two years. He is extremely talented and made the process simple and easy!
Patrick designed the landscape for our new home I had a particular look I was going for and he nailed it. It is exactly what we wanted. The service has been great and timely. We are very pleased with our Lanoha experience.
We always love visiting Lanoha's. From the beautiful grounds to the website that has tips and tricks for plant management, we always know we will have a great experience. I am looking forward to my spring visit to pick up my annuals and mulch!
This has to be the most disrespectful most unprofessional place I've ever been to I do not recommend people to come here or even waste your time my friends and family will never come to this place we prefer to go to my mojos instead we're at least people are kind
Worst shopping experience ever!
The cashier, her name was Mckinley, was so incredibly disrespectful and disgusting to me. She was extremely snotty throughout my whole transaction. To top it off, as I was walking away I clearly heard her say to a coworker Oh my god that lady was so ugly . By far the worst service I have ever received and I would never come back to this establishment.
My wife and I LOVE going to Lanoha for all are landscape ideas. Helen has always helped us with any questions regarding what to purchase for our yard and what care and tips are needed for future upkeep. We have purchased several B&B tress from them over the years never had any issues! We get a lot of compliments on our Niobe Willow tree that was planted 4 years ago and is already a GIANT. We recently had our family photos taken there outside and with there setup they turned out great. We will continue on going back for the great service.
I love that you have such a variety of plants to choose from. The personnel you have there is always around so that you can ask questions or get help.
BEAUTIFUL! We had so many compliments on the landscaping at our previous house, that we opted to have Lanoha do the design and installation again for our new house. Our designer was very artistic and talented, flexible for working with our budget, and did a great job choosing low maintenance plants (we hardly even have to water them). I love how she was able to modify the design on-site if she felt something didn't look the way she had expected (a definite perk for having them do the installation instead of doing it ourselves). The crew was very professional and friendly, and did a great job cleaning up after themselves. There's definitely a reason Lanoha is in such high demand and is so busy. They do an exceptional job.
My wife & I love going to Lanoha's. Nursery has tremendous selection, the staff is knowledgeable and always have answers for our questions.
I bought a Norway Maple tree that Lanoha that died . I was with in the warranty time. So They told me they would replace the tree @ 40% off the tree price and another $300 spade fee. Plus NO FURTHER WARRANTY. So I am out $1350 and I have to pay to get rid of the dead tree that is in my yard. So thanks for nothing!!!
I bought a $35 Pinky Winky hydranga for my daughter. I could have gotten the same thing at Lowes for $14.99, but I thought the quality and guarantee would be better at Lanoha. WRONG. I just found out
that the bush is dead. I talked to them at Lanoha about a replacement. The original price and description card is still on the bush, but they are saying that I have to have the sales ticket, which I
don't know if my daughter still has. The guarantee is for 60 days only. I would think, the guarantee would be for one growing season. BEWARE buying over priced plants,trees, and bushes at Lanoha. They act like their customers are pathological liars that try to bilk them out of inventory..
I decided to have Lanoha do the spring clean up of my landscaping including new mulch. Not only were they reasonably priced, but the crew did an incredible job with attention to detail! They edged all areas and were very thorough with their clean up efforts.
I've been working with Pat Wood and his team at Lanoha for the last year. They provided a detailed plan that met all the requests we had for them. They also utilized existing plants where possible, rather than just selling us new product. Pat provided a clear and detailed pricing budget to let us understand exactly what we paying for. They have completed 2 separate projects for us, and we'll continue to use there service going forward.
I love lanoha nursery. Got a Christmas tree here in the 80s... & All of our trees, shrubs & expertise when I have a problem w/bugs, etc, have come from them since 92. Every spring I get some great flowers here It can be expensive, so I do check a couple other guys in town for certain things. I don't trust a 1-3 star review w/no written review...
Dave Killham helped me decide which tree was going to be the best fit for my yard and answered all of my questions I had about taking care of it. I would have been lost in deciding which to choose if it weren't for Dave. I appreciate it!
We ran out of gas on 192nd at Lanoha s entrance.
The staff selflessly helped gas us up enough to get to a service station.
Tremendous customer service. Thank you Lanoha s. Thanks Mike!
We were looking for vine plants that were non-toxic to cats and dogs. We stopped by Lanoha and met with Jessica. As we walked around, she truthfully answered with, "I don't know." when we asked if a plant was toxic or not, instead of taking her best guess with our fur babies' lives. She was very patient as we looked up each plant until we found a few we wanted. We really appreciated her honesty in saying, "yes or no" when it came to toxicity to our pets. She then took us to the planting station. There, she and Diana transplanted our vines into hanging baskets. When Kathy walked by, we commented on how awesome the two ladies were and we all got to talking. Kathy then gave us some much needed pointers on the 8 Aspen trees we just planted. She walked with us to find an augar and explained to us the process of fertilizing our Aspens. The three of these ladies were extremely friendly, patient and super knowledgeable.
Beautiful store but seems to be a lack of customer service. The plants are of ok quality but at a premium price.
The quality of this nursery has dropped to a all time low!! Called to ask about plants nobody knew anything about what I was looking for. To top it off someone was supposed to call me back after they're "lunch break" at 3:30 no call and now they're closed for the day! Thanks for the help Lanoha!
We were so impressed with Lanoha's residential design staff last summer that we have decided to use them again for our project this spring. We live in a Villa and don't have a very large yard, but Lanoha made sure to make us feel like a priority. The front yard looks so beautiful and professionally done - we just love it! We'll be doing another small project in the backyard this year and look forward to seeing what Lanoha comes up with for us!
My husband and I had a long list of plants we wished to purchase. A young gal, named Jessica, was a great help. We were impressed with her knowledge of plants, and where they were located. Enjoyed the gardening experience at Lanahas!
Love this store, but it is low on products because of time of year!!
I bought 3 trees last year that started dying from the start. They didn't look too healthy going in with many of the leaves brown. Called several times and was told to add more iron and how to water. Called again this year because there are no buds and was told to send an email to a tech. No response.
lanohanurseries.com
