Just want to give 5 stars for the best car salesman in the business! Shout out to Jared at Lance Cunningham Ford. This guy is awesome and knows how to value and treat customers. He took care of me and gave excellent customer service. He was able to get me the Truck and deal I was looking for. If you are looking to buy a truck or car, I highly recommend to go to Lance and ask for Jared. Thank you for your help.
So far so good. Salesman Chuck was amazing! He knew everything you could know about every truck we looked at.
We went here to purchase a Platinum Explorer. Our sales experience began on a very bad note having difficulty with one of their salesmen. I won't elaborate too deeply. I will just say he was very rude and unprofessional and we were fed up and ready to walk.
Keith aka "Country" saw the way we were being treated and stepped in. He was a much better salesperson by far. He worked with us, helped resolve the issues, and went above and beyond to do a deal with us. The customer service he provided was excellent. He could teach our first salesman a thing or to about customer service. As a result, we made a deal on a Platinum Explorer and my wife and I went home happy.
Keith was awesome and is what I would call a "diamond in the rough." This dealership should reward him significantly and consider him for management. At bare minimum, he should be put in charge of training other salesmen. I assure this dealership that if it was not for Keith's intervention and efforts, we would not have purchased a vehicle from them.
Keith.....Thank you for stepping in and turning a piss poor experience into a great experience. Also for making us very happy with our new vehicle. You were awesome.
Tim was the best sales person I've ever had!! I purchased a 2019 370Z and was treated very well on the purchase price, interest rate and my trade in. Best experience I've ever had and I've purchased many cars through the years. Even drove 3 hrs to this dealership... worth the drive!!! Thank you!
Service dept is great. Treat you like a long standing repeat customer.
Bryan Johnson did an amazing job with customer service today during the service of my vehicle. He was very articulate when dropping off and picking up. He went above and beyond to make me feel comfortable, which is refreshing during this time.
Matt She'll was so patient with us. He showed us several trucks and was very knowledgeable about each one. Be sure to ask for him for all your vehicle needs. The dealership was clean and welcoming. Did need to ask some staff to wear mask for our safety. Otherwise we will go back for any further vehicle needs. Thank you again Matt for a smooth process.
Impeccable service all around! Best salesman you will and can ever find is Chuck Marsh! From the moment you walk in the door you are welcomed by the front desk the way you would be welcomed into someone s home
The inventory is impressive as is the knowledge of the staff.
Chuck Marsh has 8 years of experience selling vehicles. He will go above and beyond every last time without being asked!
I love this dealership- the quality starts at the top from Lance himself down to everyone that makes up this team. I have purchased two vehicles from Lance and both times were smooth sailing.
The experience of quality customer does not stop once the purchase has been made- that s just the beginning. Top- notch best dealership I have ever been anywhere ever!
Here to have driver side airbag replacement 3 years ago they replaced the passenger side airbag great place will always drive a ford
Had my car serviced here since I bought it here, including tire rotations. Have been generally satisfied. They trashed all 20 lug nuts, which seems like an impressive feat. How??? Taught me a rather expensive lesson. Not happy about it at all, or about how long I have been stuck here waiting.
lcunninghamford.com