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2 years ago

Not a Nice Person

Sold a deceased estate to a developer for a grossly discounted price without allowing the market to determine the price via auction.
Took an additional commission by way of a "verbal agreement" with a vendor for $1000 in excess of the written agreed for securing a sale before the "advertising campaign was completed".
Charges excessive prices for photography which he did himself and undertook with no thought - a child could do better - the house was photographed with a beer bottle on the front fence.
Deceptive, calculating and after the money at every opportunity. Does not care.

A
3 years ago

In Response to Mccomas Taylor Below.

In Response to Mccomas Taylor Below.

Thank you Taylor for your negative review. Firstly, I am the one you are referring to as the big boss. Your daughter made an offer on a property I was selling of which the owner accepted. The owner then decided she wanted to go to auction as planned. Your daughter then increased her offer of which my client was happy to accept. Now when your daughter received a contract, she also received a document from us that clearly outlines how offers are dealt with. In this same case, every other buyer was given an opportunity to make their offer by close of business on Monday. My client received an offer some $36,000 greater than what your daughter was prepared to pay. I have every obligation to pass this onto my clients otherwise we expose ourselves legally. My client accepted the greater offer and wanted it sold immediately. Now, we contacted your daughter and gave her every opportunity to increase her offer in order to buy the property buy she refused to pay what was market value. So I ask you this, you have rated me poorly for doing my job. The paying customer is entitled to get the most for her home. I gave your daughter more than 1 opportunity to buy this home buy she simply did not want to pay what others did. Is it my job to act in the best interest of my client who pays me. Please refer to the law. Had I not conducted myself the way I did, I was in breach of the act and could have lost my own license. I guess what your saying is that my office should have sold to your daughter and blatantly ripped off my client when your daughter was made very well aware of the process that would have followed. We are sorry your daughter did miss out however we have a legal, moral and ethical obligation here of which L J Hooker will not compromise.

B
3 years ago

1. Never provide advice, just relay problems witho...

1. Never provide advice, just relay problems without suggestions
2. Aggressive and rude
3. Dismissive to reasonable tenant requests without communication to landlords
4. Reluctant to followup on matters with tenants

J
3 years ago

After sending an online enquiry and receiving no r...

After sending an online enquiry and receiving no response I managed to speak to Anthony on the phone. This was followed by a series of phone calls where he was less than polite and told me either to ring him back at another time or to send him a text message. My experience with LJ Hooker Randwick left me with the impression that they were not interested in any further business.

M
3 years ago

Best agents in the Eastern Suburbs! I had been sea...

Best agents in the Eastern Suburbs! I had been searching for a property to buy and came across The L J Hooker Randwick team at an open home. They were all so lovely and so helpful compared to other agents I had dealt with. Made the whole experience a pleasure and as stress free as possible. Will definitely go straight to them for all my future property needs.

C
4 years ago

Great experienced team of professionals, when look...

Great experienced team of professionals, when looking to buy in Randwick I found this process very reassuring I was making the right purchase. Not only did I get the home I was after but I had a great team to back me up along the way. Would highly recommend very satisfied customer

M
4 years ago

The worst real estate agent that I have dealt with...

The worst real estate agent that I have dealt with so far. They don t even deserve one star.
All the 5 star reviews are from buyers and owners. Clearly these people have no respect for renters.
They are very deceitful and unreasonable when it comes to cleanliness when moving out, especially the Assistant Property Manager (I will not name her here because I am not as low as her).
They are also not very responsive when it comes to repairs.

As a renter, if you absolutely have no choice and have to use them, make sure you:
1. note down everything at the property that does not look brand new and take photos because when you move out, they will accuse you of damaging it.
2. If you had to do a lot of cleaning when moving in, make sure you state it in the condition report.

In conclusion: avoid using them

L.J. Hooker Randwick

L.J. Hooker Randwick

3.1