4 years ago
Moving from the East Coast to West, and not knowin...
Moving from the East Coast to West, and not knowing a single person/family I needed a strong, stable support system in my childcare for 2 very young children. I have very high expectations for myself and others around me, and I chose Beatriz and OC Home and Family, bc she really knows her job and treats her clients with compassion and care: she spends a long time getting to know, understand your kids, understand your problems and send only quality people. I conducted about 12 interviews and I saw over 40 applications. She never once complained about my in depth interviews, always answered my emails and calls promptly and courteously, she retains her employees and the clients based on the fact that she truly does care. Why I recommend this company: She found me a good match based on customizing and really paying attention to our family, my communication was very very clear and open with her, and through the process she always checked in frequently and was supportive medium when things were not going so well - you can tell a lot about a person who goes that extra mind, fulfills their commitment, and who finds a solution under stress when going gets tough - she got going with me. What I really appreciated most is her ability to find you a back up too - when my nanny is sick or on vacation, she has ALWAYS sent me a backup and that is such a strong support and makes me feel like she is fully invested in her clients well being. I interviewed many agencies in OC and I think if you choose OC Home and Family, you will definitely find someone reliable, excellent choice of quality candidates and Beatriz who is invaluable in her connection with clients their families and she goes one step above to always make sure, one way or another, you are TAKEN CARE OF. Thank you for helping us with our MOST important need, Beatriz.