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N
4 years ago

I had a really bad experience at Kmart burwood. My...

I had a really bad experience at Kmart burwood. My purchase was ready to collect but I haven t received any confirmation messages. When I called the customer service they confirmed the order is ready. However the staff at Kmart burwood , Julia was rude and wasn t ready to even listen to my issue. Poor customer service

S
4 years ago

Ok

C
4 years ago

I had a puncture fixed today at Kmarts tyre and au...

I had a puncture fixed today at Kmarts tyre and auto centre at Burwood East, fabulous service, so professional and polite, Dean and his team are amazing. It has been a few years since my last flat tyre and I remembered the exemplary service I got back then, it has not changed.

Keep up the good work guys, Kmart you are blessed.

T
4 years ago

Checked stock online before going to the store and...

Checked stock online before going to the store and you guessed it, the item wasn't actually in stock. Apparently the online stock data is unreliable. You're not kidding. Would be good to know if this liability is going to be addressed.

Y
4 years ago

Extremely disappointed! I was ordered 2 toys for m...

Extremely disappointed! I was ordered 2 toys for my boys who is super bored at home during lockdown. Once I received the message that I was able to click and collect, I go to the store and the staff told me that they cant find the order and possibly already been took which I been waiting for 20 mins. And god know where is the toys went! I told my boy, mom gonna get some new toys for u! And now I m going to get home with empty hands!!!

Kmart Australia Limited

Kmart Australia Limited

4.3