Kitchener-Waterloo Multicultural Centre

Kitchener-Waterloo Multicultural Centre Reviews

Reviews 73
4.6
Reviews 73
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Lack of professionalism is their main characterist...

Lack of professionalism is their main characteristic. When you need translator , for example, you have to leave message and wait endlessly to get back from them. For some reason not willing to provide you with name and phone number of translator. Overall, poor very poor help.

Marta Worku was extremely kind and helpful in assi...

Marta Worku was extremely kind and helpful in assisting me, a retired LINC ESL Instructor, help a former student and now friend with her citizenship application. Applying for citizenship is an extremely intricate process, and Marta's expertise was invaluable. Thank you for all you are all doing at the KW Multicultural Centre to help so many precious people. God bless you!

The KW Multicultural Centre offers great services....

The KW Multicultural Centre offers great services.
Bojana is amazing, she helped me with my PR application. She's extremely knowledgeable and helpful. She guided me through the entire process and made it as smooth as it could possibly be.
My application has just been approved, so I speak from experience when I say that her advice and expertise are invaluable.

A good place that provides a lot of services to ne...

A good place that provides a lot of services to newcomers through counseling and awareness, and they offer some initial courses for newcomers, such as my first job in Canada course, occupational health and safety course, chemical materials courses, cashier courses, and many other courses in addition to They provide you with a job-related CV writing service and they also look for a job for you and they have translation services for most of the world's languages in various fields. In addition, they can provide a service for newcomers by appointing a family friend to help them learn English and other consulting matters. They also have A social worker who works to rid you of your psychological problems and they have celebrations held in Victoria Park every year called Malti Kitcher and this is what I could remember and I am sure that there is more. I wish success to this center and its staff and the director of this center Lucier
Thank you

I worked with the different officers in this cente...

I worked with the different officers in this center , they are all GREAT and very friendly !! Sincere thanks to Gina who provided enough empowering support during several information sessions !!! Keep up the GREAt works !

Good

Marta worku is amazing and Excellent service ,grea...

Marta worku is amazing and Excellent service ,great support everting you do with out hesitation nice smile nice staff they are all great and every one friendly also she help full.
Thank you for Chance Multicultural & Marta

High turnover rate

High turnover rate
They need to invest more in training their staff and retain them

Thank you so much Wasan for your help. We went to ...

Thank you so much Wasan for your help. We went to so many places and got no right answe and help. It was easier with Wasan as she understood our needs and provided us with the service we need

If you don't want to be deported from Canada, plea...

If you don't want to be deported from Canada, please don't go to this place for any help with your immigration applications. Especially if you're going to a person called Hadembes Yebetit. He filled out my friends study permit application, it was full of mistakes that the CIC had returned her application and asked her to leave Canada. All because of his carelessness!
He's an illiterate id**t who doesn't even know how to type his own name properly!

Please, if you want to stay in Canada, then please don't go to these people!!

Honestly, Wassan Issa has helped my family in so m...

Honestly, Wassan Issa has helped my family in so many ways! I really appreciate all the help Wassan, you helped in every single detail and answered all the questions to your best ability. I honestly appreciate all the effort and all the hard work that defiantly needs to be recognized!

hi there every body ,its me Khalif ,I have an appo...

hi there every body ,its me Khalif ,I have an appointment with Marta, in my experience she was the best , very warm welcoming, respectful ,courteous ,help and knows what she is doing, and give full attention while she is doing something .
i am so appreciate Marta , i recommend every body to Marta if she is Available .
Thanks
Khalif

Thank you for everything you do without hesitation...

Thank you for everything you do without hesitation, Martha went beyond and above to straighten things up for me, housing, financial, sponsorship even medical referrals
Thank you thank you thank you

Marta W was such an amazing woman. So nice and pa...

Marta W was such an amazing woman. So nice and patient with me throughout the conversation. Very kind and courteous. I am so glad I can't thank you enough for resolving my problem .Such a wonderful experience. Good bless you more.

I was there for name change and my appointment was...

I was there for name change and my appointment was with Hadembes yebetit
I had to leave the work because of this appointment and I had to go back to work ,
He took me to his office 20 minutes after my appointment and when he saw the Application he said I don t know what is this and and what they want he asked me to call them and ask them and I am sure I was asking him to help that s why I was there and if he don t understand what is this and what they need I think he should call not me
Plus the entire time He was busy with his cell phone I am not sure how can the centre Hiring people like him he doesn t know what he is doing really disappointed

Honestly would give a -2 star if I could. Schedule...

Honestly would give a -2 star if I could. Schedule an appointment last week for this week. One day before the appointment, the worker called and said they couldn't fit us in due to staffing. Because I knew the wait would be long I asked if there were any way someone could meet with my husband and I since my husband would be getting off early for this appointment. The worker said she'd have another person meet help us during our appointment. So day of appointment I call in the morning just to make sure, and what do you know....they tell me they pushed me out for next week because they can't help us since one of the worker's left for the day. Not only that, but the worker on the phone gave horrible attitude, and cut me off when I tried explaining what the previous worker who spoke to me said. Very unprofessional. Even if you're experiencing high volumes of people setting up appointments and such, at least give effort in following through with your appointments.

Marta knows her onions. She was friendly, professi...

Marta knows her onions. She was friendly, professional and knowledgeable. She helped me solve matters I saved since 2014, from settlement to medical resources.
Thank you Multicultural and thank you Marta

I am glad that I found this centre during my first...

I am glad that I found this centre during my first month in KW region!
I was kindly guided by Fatah who introduced me to the programs they lead and then got me involved to the Pre-Employment Program workshops done at the centre who was presented by Lutfiye and Fatah. In this program we (a small group of new comers) were gradually and professionally introduced to the employment system in Canada, how companies hire and how to be job-ready and to stand out.
I can confidently say that I am Job-ready and very happy about it!
I highly recommend the services of KW multicultural centre if you are new to Canada!
Thank you guys for the great time!

Kitchener-Waterloo Multicultural Centre

Kitchener-Waterloo Multicultural Centre

4.6