I remember the woman rudely hanging up on me when ...
I remember the woman rudely hanging up on me when I called in to talk about applying for Biological Sciences through UCAS Extra. Called in not once, but thrice and on all three occasions, the same woman picked up and hanged up on me. Says a lot about the university doesn't it? They say you will never get a second chance to leave a first impression - too right! Never considering that dump of a university ever again.