This is the best company I've ever worked for. The opportunity for professional and personal growth is unmatched. They go above and beyond in showing their appreciation for everyone and really treat you like family. From the top down, they make you feel welcome. 10 out of 5
This company has truly gone above and beyond for me with my new business. I have been especially impressed with Mike Davis, our plumber. He keeps me updated, involved, and gets things done on time and done well. Jason Yount was amazing helping to plan everything for my huge project, and work within my budget. I can't say enough about the level of service. I will definitely be using them again as my business grows.
My husband and I built a brand new Shaw Home in Broken Arrow. We closed on July 21st of this year. Upon getting the keys, I noticed the dishwasher would never dry the dishes, only to find out that it is clogged. The guest toilet would just run without ever being used. Fast forward to 8 days ago, every single drain in the house, both toilets, all the sinks clogged and water and human waste was gushing out of the drain in the water closet in the garage. We were unable to use the guest bath room for 7 days, we could not use the master bath all day Sunday. We contacted Shaw homes, they emailed me saying that someone from this company would call. Never happened. So, yesterday evening, while crying my eyes out, I got in touch with Ian, our sales manager who first sold us on the house in the beginning, told him what was going on. There was a plumber at our door within a few hours of the call with Ian. The plumber that came out unclogged it enough to use the bathrooms and run water but said it will happen again. WHO BUYS A $235,000 DOLLAR HOUSE AND IN 3 MONTHS, WITH 2 PEOPLE LIVING IN THE HOUSE, HAS EVERY SINGLE DRAIN CLOGGED AND HUMAN WASTE GUSHING OUT OF THE DRAIN IN THE WATER CLOSET IN THE GARAGE ONTO THE GARAGE FLOOR? We are absolutely outdone. This is absolutely unacceptable.
This company did all the plumbing in my new house, and practically every piece of it was VERY poorly done.
Tub drains not connected, toilets not set properly, excess flex pipe zip tied into bunches, fixtures set crooked. The list goes on.
They shouldn't even be in this business.
And it wasn't one particular plumber .. they had multiple techs come out multiple times and they could never get anything right and they never had the proper tools.
They're an embarrassment to the trade.
I worked for this company for a year and some change. Originally got put with the fabrication shop here in Fayetteville, AR and after a year I split ways, packed my bags, and headed northwest to Colorado. Worst. Decision. Ever. Made.
Unlike the fabrication shop/ The Experience in Colorado shed some light on their behind the scenes behaviors and I would not recommend anyone make a career out of here unless you want to be picking up after the sub contractors, finishing their work, You ll have no set schedule (this is also partly because of weather so I won t entirely throw them under the bus for that, however dont worry your Saturday s will be mandatory and your sundays too if you have a plumbing license. With no promise that those will be overtime hours) you could clock in at 6 am and depending on who s crew you could be looking at coming home from 6pm- 12am with no lunch or breaks in between besides truck rides from 1 job site to the next or your average bathroom break. You will clock in anywhere from 6-7 and stand around til 9 on average for someone in the office to figure out where your working (or sometimes if your even working) Say anything to upper management they will either ignore you, or depending on the situation, you could be fired. They will get upset with you for them being incompetent for their own job and having yours done and ready to go when your suppose to. You will be sent home for this if you aren t Staying busy (with others work). Its the Kimbel way! There is no accountability if your in an office
I spent 2 and a half months in Colorado. With my personal experience in the blue collar field, I have never witnessed such a bad case of letting the freaks run the asylum. Their supervisors need training and half probably scrubbed, Upper management needs a cleaning too, as far as the actual work itself goes it s plumbing. Don t expect much. Paychecks are alright but in full disclosure the first month/ month and a half of being in state every single stub was wrong and I quickly picked up the habit of taking pictures of my clock in and out times or writing it down. You will get better at tracking your things.
Had it not been for the year experience prior, I wouldn t hold stock In this company. I do have hopes to see them clean up their act. I just have lil faith in the idea
I work here doing HVAC and I have to say it's an excellent place to work. The people are very welcoming and geared towards working together to achieve greater goals. It's not a restaurant so don't come here looking for fine dining but if your an individual with strong ethic this might be the place for you.
Your drivers are very aggressive here in Colorado. This guy tailgated me on Powers Boulevard for a mile, apparently doesn't know how to use his turn signals either.
They installed a heat pump on our new house and it has been a complete disaster. It started leaking water from the second floor down to the first floor about 2 weeks after we moved into our house and they've been out 6 times to try and address the issue. The last time they came they completely broke our AC, it can't keep up with the heat from outside, it's currently 79 in our house when it's set to 72. On top of that it's still leaking.
Customer service, response time, technician work and customer care were outstanding. Rita and the customer service end is a rock star! Thank you all very much.
Kimbel installed our A/c unit on our brand new house and in the process of a warranty claim, the gave us the run around for 2 weeks. Then said the part they order got lost. And now they recommended we find someone else to provide us service. I wonder if their corporate office is aware they workers are recommending their customers go somewhere else!this has been the worst experience with a service provider I have ever had... and scroll down I'm not the only person.. this place is horrible... we will be going into arbitration
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