K&S

They refused to return my security deposit and answer my questions. I had to consult a lawyer to get my money rightfully returned.

Staff are friendly to work with, slow to address concerns but willing to help.

Very friendly, very gracious and easy to work with.

Never move into a building managed by K&S Realty; they are the worst. And if your building has People of Color, forget about any service. I am so pleased to not have to deal with them ever again! I would give 0 stars if possible.

I have trusted K&S with the management of my properties for over 30 years and have always found them to be a competent partner. They take care of all the details that I do not want to be burdened with and advise me when anything comes up that I would want to decide. A First Class Company all the way.

The receptionist is very rude at times and makes me not want to call the company if I have a problem. Anna Corona has been nice though. I m not sure of the other receptionists name but she hasn t been pleasant.

I am a renter here at this company property management and I am very disappointed if I could give this place a zero star I would! I have talked to Anna at the office and always says the she has taken care of the issue. She will go around in circles just to get you off her back, Will give you False hope. JIM the maintenance guy is useless. You leave him a voicemail on his office and says he will get back to you. I left 3 messages and never got a return phone call! Absolute joke on how disorganized this property management is. There is a new tenant that moved downstairs from us and they didn't even know that someone has moved in! I was shocked. Everything in the apartment complex is falling apart. The exit gate, water is locked out outside, driveway or garage roof falling apart, stair cement falling apart. Because they have the upper hand in this housing crises they take advantage of it!

They provided me with the wrong key to the apartment. I wasted an incredible amount of time and wasted money paying for two Ubers and two bus rides. As the other ratings have shown, other people have run into the same issue as well. Sheer incompetence.

In my experience, they are considerably unhelpful in helping renters solve issues with their property. They will try to ignore you the first time you ask them for help in a matter, claiming they will do something about the problem, but they never do. They don't even try very hard to resolve issues that affect them. I will never use their service again.

Horrible company, I've rented from other property management companies in the Bay Area and all of them have been nice and communicative, at K&S the receptionist is exceptionally rude, condescending, and sarcastic. If you look at the other reviews, most people also have very negative experiences trying to be helped by K&S, and the majority of the positive reviewers are people who have a stake in them such as investors/property owners.

BERKELEY MUNICIPAL CODES 13.24 AMENDED DEC 2018, 13.31.010-020 CREATED SEP2017 DISCRIMINATION BASED ON SOURCE OF INCOME IS A CRIMINAL OFFENSE. IT MEANS NOBODY CAN DENY VOUCHERS, SUBSIDIES, DISABILITY WELFARE I finally got a housing voucher from the City of Berkeley. The first one given to a mother & child in years. I found a place across the street from my childs school. K and S listed it. The ad said to contact Bryan. So did Anna at the companys office. She said Brian would be the decision maker. I met with him and he accepted us! When Anna found out I had a voucher, she completely changed. Very rude and cold and said "No section 8". I said "Good because I don't have Section 8". I have a different subsidy. One that has its funds already sitting in a bank account in Berkeley's hands, waiting for you to say you want it. Or Bryan. And Bryan said yes.(Not to mention the huge bonuses and incentives Berkeley offers, like tax breaks). I know the law. I may be in a bad situation, but I know the law. So I inform Anna that she cant deny me because of my voucher. She eventually chills a bit and says shell take my application. I take it home, then take a few more days to get it back to her. Im sick. Regularly. Which is why I am on disability. So I bring it and turn it in and wait for her to call. She never does. I go in and she says no to my voucher again. I leave and call Bryan. She's already called him and told him to lie about it being rented. Supposedly to "two guys"( implied gay men, so I wont push to hard?); who are already CURRENT TENANTS AND GET PRIORITY BECAUSE THEY ARE ALREADY IN THE SYSTEM! Poor Bryan doesnt want to say that. So i push and make him call her back. I just left her office! He calls me back and is heartbroken. So end of story. Then two weeks later I'm on apartments.com and theres the building with an ad for a 2bedroom. Different apartment number. Call Bryan and ask if theres another unit available. He admits its the SAME APARTMENT and says screw this, I'm not gonna play their game. You deserve this apartment, you and your son NEED A HOME. Bring him over and show him the apartment. Its yours no matter what they say. Wow. Poor guy must be getting bullied by Anna. I trusted him. I still do. But I took my baby over there and said he had a home. My son hasnt had a home since he was a year and a half old. He will be turning 7 in September. I promised him I wouldnt let anybody else lie to him and hurt him by saying he had a home. Its been done before. By Berkeley and its ever so kind homeless services and MAYOR JESSE ARREGUIN. So that was the second Saturday in April. Monday comes and no Anna. Tuesday I call and she says NO AGAIN! THIS BROAD IS SICK! Long and short of it goes like this. Anna and K and S have denied me housing every week since March 2019. Usually its because I have a voucher. Sometimes she said I had to have a cosigner because I am ON DISABILITY! Shes insisted I pay $500 to "take the property of the market". My smart reply was "But you already have it off the market". "Or is that ad on a different website with a different unit number really a lie." Her reply was" some other lady paid that before you got here so thats why its not on our site, and you still need to pay credit check." I said "Fine but thats pretty redundant considering you ran my credit two days ago." She said yes so what. I said so "I'm assuming you found no problems". Unless youre going to count a few hospital bills, that medi-cal hasnt caught up with yet, against me." She says " Fine, but you have to get a cosigner". Wow. I say" If you mean a guarantor, I believe the social security department and the city of Berkeley meet the need. " "You cant ask for a cosigner with a voucher and social security". "Its guaranteed payment." Her lackey, rolled her eyes at me and said rudely "I dont have to rent to you ever if I dont feel like it. Especially how youre talking to me." That was her response to my statement that the owners representative(Bryan) had already approved me twice & that means the owner was accepting my voucher, not her.

My friend and I were interested in renting one of their properties for the upcoming school year, and after expressing interest got a timely response telling us that we needed to pick up the keys in their Albany office in order to see the property, and to leave a refundable deposit that would be returned when the keys were brought back. We got the keys no hassle, but Red Flag #1: instead of taking a deposit, the lady just takes my whole credit card... I did not feel comfortable with that. We return to the property only to find out after 5 minutes of trying to use the keys that the front office lady did not provide us with the key to open the front gate of the property. My friend called to ask if maybe we were trying to enter in the wrong entrance, and the lady that responded was ABSOLUTELY NO HELP, just kept trying to transfer the call and did not help one bit; my friend was losing her marbles on the phone!! Instead of having to make the 30 minute trip back to the office without even seeing the apartment, we waited until some guy was leaving the complex and let us in. The actual property itself was really nice and we wanted to inquire more as to how we could apply for it, so we hastily return to the office; when we went in to talk to the front office lady about the apartment she told us that we would have to move in within a week and did not give us any direction as to how to apply/what was required. She also told us that we pretty much had to try our luck because she didn't know how many people have applied, nor does the company do waitlists/take anyone's information down. On top of all that, she pretended like she didn't remember the confusing conversation she just had with us over the phone about not being able to get into the building! I had to reiterate which was odd! My friend and I decided that even though the move-in date was early, we liked the property enough to want to sublease our current rooms at our apartments and subsequently move into this one. When I called the office back to learn more information about the apartment I was stunned to have to talk to the snarkiest, harshest woman I think I have ever spoke to! She literally did not treat me with any respect, even though I was asking valid questions, which I thought was peculiar given I was trying to rent a property from her. She told me that people had looked at the place besides us, but no one had applied yet (I wonder if the confusing and inadequate service had anything to do with that?). I also found it hard to believe that if "many people" had come to tour the apartment, that we would be the first people to bring to their attention that they failed to provide a key to enter the freaking building.

unresponsive, they run you around in circles. I have been waiting for my security deposit back for over a month, its always "we'll call you tomorrow" and they never do. my roommate's bike was stolen on their property because they failed to secure it adequately, left the garage door broken for months, elevators without permits, deteriorating building.

Awful customer service. Constantly say they are understaffed and can't answer simple questions.

Horrible service.. miss communication and no online management in place...living in 90's

I met Jeff at the property on University in Berkeley, he showed me the building and apartment. He did a great job of explaining the rental process. He was nice and the process was easy.

If it is possible to give a company a 0 star review I would. A notice to enter the apartment was given less than 24 hours before entering, my neighbor put a sign on her door not to enter since the notice was late, but they entered anyways. Service issues are never dealt with and if they take months to deal with. I requested a new stove after mine broke and it took over two months (they sent the wrong size multiple times). K & S time and time again tells me I have not paid rent when I have; maybe because they do their books my hand still and only accept check and cashiers check and have not evolved with times to take online payments as many large apartment companies have. I have been trying to reach Maria for over a week, sent her multiple emails, even called a few times. Nothing. If K&S was my company, or even if I worked there, I would be embarrassed and ashamed of it but I guess no one there cares about their company or tenants. I am eagerly waiting moving out of their unit to some where new.

Gave the wrong set of keys. Unquestionably rude, completely disorganized. 0/5

Worst experience ever. Had to go in person to turn in the rental application when Albany is far away. There's never anyone in the office it's so empty. Couldn't move in until the middle of the month according to contract because of renovations and the office was confused. Refuse to give an account number to pay for rent so setting up Bill Pay is annoying. People are unresponsive- I'm surprised they even picked up the phone when I called to ask how much partial rent would be. It's been a week. I still have no idea how much I'm paying.

I've been renting from K & S Company, Inc since 2014 and this is the best experience I've has as a renter thus far. Any issues have been addressed promptly, and extra requests have been met with outstanding accommodation. K & S Company, Inc continue to go out of their way to make our living here a pleasant and safe experience.

K&S company incorporated Are crooks We'll do you wrong and s**** y** in a heart beat Don't make the same mistake I made and make sure to keep all your rent receits

We've been working with K&S for over 15 years. The property managers are great... very helpful and responsive. Their staff have always been friendly and easy to work with. Highly recommend!

I just started doing a little work for this company. So far I fine that the Managers at this office is actually happy doing there job. Very Knowledgeable and will to Help residents, and I've been in a few offices the last 30 years

Professional neighborhood leasing company, friendly and efficient!

Previously rented in Berkeley with K & S. Jonathan Hicks was the property manager and it was impossible to get in contact with him. Would call, text, send emails and no response. But, the good news is terminating the lease and returning the apartment was fast, easy, and without issue.

Worst rental company in my 25 years of private renting. Consistently fail to act on maintenance problems or even to bother replying to our reports. We have a persistent rat problem which wakes us up every night, gnawing away feet from our head. The exterior of the house is in a very poor state of repair - rotten weatherboards, rotten window sills, rotten and slippery front deck, window panes falling out of their frames, retaining walls about to collapse in multiple places, regularly blocked and clogged drains and sewage pipes. We're frankly astonished that this company is still operating and hasn't been closed down. You can be absolutely assured of their unprofessionalism and complete antipathy towards their clients.

HALF ASSED !!!! . Fortunately anytime I've had leaks or pests they have responded and got the situation fixed . BUT they always mess up on organization and keeping track of rental payments , TWICE they have sent me eviction notices after I had already paid the rent .. Instantly destroys my peace of mind . KEEP YOUR RECORDS/RECEIPTS WHEN DEALING WITH K & S... Also when calling don't expect any enthusiasm of happy workers lmao . This company needs some serious updates both physically on properties and spiritually with employees . At least the have rent control .... K & S has been a Love/Hate situation for most of their renters. Would be easier to just deal with a landlord , not this 3rd party company

I used to work there as an intern almost 10 years ago and I am now returning as a client / investor. The staff is friendly and very helpful as they were when I was there. The investment advice and consultation I received from Robert was really valuable through his own successful experience and extensive network of experts. I would highly recommend any property owner / investor who is looking for a hassle free property manager who will be your trusted partner to help grow your investment.

Beautiful cars. Helpful and professional service. Hassle free. Jason and Arturo helped me feel comfortable buying a car. I'm in love with my car. I suggest visiting KandS before buying any luxury car. I'm a Happy customer!!

K & S has been really responsive every time I've dealt with them.

Really needed their help. I am a property owner with advanced cancer, explained my situation and the OWNER agreed to manage my property then pulled the rug out from under me. This after standing me up on first meeting which was difficult for me to attend in the first place, and then after agreeing to help he welched on that promise. Very undependable and totally uncaring, in my opinion. recommend avoiding at all costs. But its all good, just hope he never has to go thru what I am ;-(... Very cruel act on his part!!! Not sure this the kind of person anyone would want to do business with if you think about it. Very unkind and very uncaring! Bragged about running roughshod over his tennants! UNCOOL!!!

Very satisfied, They are efficient and always respond to my maintenance request. The staff is friendly and pleasant to talk with.

after reading all the reviews I was very worried about getting my deposit back, but I got it back within a few weeks of moving out and was charged very reasonable fees for repairs.

Long story short: They have bed bugs in their buildings and they won't fix it. Reported a problem with bed bugs. After a couple weeks they finally got in contact with me. They were supposed to exterminate the whole building, but I later found out they only exterminated the units which were heavily infested. Not surprisingly, the bed bugs came back. Found them crawling on me one night! I called for their help again, and did not heard from them for 4 weeks. Called them multiple times, but the property manager happens to conveniently out of his office every single time. Read their YELP page: They have a history of negligence. They think that they can screw over students and not expect any consequences.