My escrow experience couldn t have been easier thanks to the team at JVM. Each person I dealt with was professional and knowledgeable, and they transitioned their services so that the experience was seamless for me!
JVM team did it again! awesome company and great customer service! I bought my house using JVM lending in 2019, so easy to communicate with the team and very fast turn around from application to closing. A few weeks ago I refinanced the same property and I was very happy how much lower rate I got. All communications done via email only and all submission of requirements were uploaded via online portal. So smooth and easy process!! Thank you again Heidi, Jenna, Jennifer, Connie, Kylie!
I am so impressed with the JVM team! It's a rare thing to find a company these days that is so dedicated to customer service and so efficient at the same time. I felt like they were a true partner through the entire process, making it as easy as possible for me to work with them. JVM is on my short list of companies I would recommend to anyone.
We used JVM for our initial home purchase and recently for our refinance. We have been thoroughly impressed each time. They were prompt, responsive, accessible and able to explain a complicated process whenever we had questions. I felt completely confident in having them handle a major financial transaction.
I ve dealt with other Mortgage lenders in the past but I never had that experienced that I received like I did from JVM Lending team. This is the most efficient and responsive team; especially, Heidi, Trisha and Ben. They were responsive, knowledgeable and reliable through the entire refinance process. The turn around time frame was very quickly and I was impressed how fast they closed my Refi loan application. Thank you for all your help and I really appreciated.
After having a great experience with JVM when we first bought our house we went with JVM to refinance the same house. Throughout each process, the JVM team has been super communicative, honest, professional, friendly, and fast. They got us a great rate and listened to how we wanted to finance the closing costs. We'll definitely recommend JVM to our friends in the future.
We used JVM to purchase our first home, and I cannot thank them enough for such an incredible, exceptional experience. Our realtor connected us with JVM, so we didn t attempt to work with any other lenders, and I have ZERO regrets about that. Throughout the process, we worked with a total of four different JVM reps, from our initial application all the way to the date of closing - Beau, Morgan, Josh, and Jordan (in that order). Their communication is prompt, helpful, and friendly. Their knowledge is superior. Jordan, our mortgage broker, is the one we worked with the most, and he is incredible!! I only wish I got to meet him and everyone else in person. They all ended up feeling like family by the end because of how closely they worked with us, and how happy they were as we completed each phase of the closing process. I truly can t praise them enough, and I am, without hesitation, going to recommend JVM to everyone I know looking to purchase or refinance a home. Thank you JVM Lending!!!!
I just completed my second refinance with JVM over the span of about four years. I've never seen a group of people hussle so quickly for anything at any other company in my life. They have their process down and they move *quickly*. They never drop the ball, they offer excellent guidance and expertise, and there is *always* someone there to help you at any time, even if someone is out for the day. Everything is transmitted securely and all their systems are top-notch. It's amazing! I highly recommend them.
Just purchased our first home and could not have done it without JVM as our lender. Our realtor connected us and we were extremely pleased with their responsiveness, quick closing period, and excellent rates. They were able to find us a package that was better than our original lender. Highly recommend.
As first time home buyers, the JVM Team was excellent to work with! From their knowledgeable, experienced, and responsive staff to their online portal for document upload, JVM helped alleviate the stress associated with the home buying process. The JVM Team made sure we met our signing deadlines and helped us accomplish a 13 day close! I highly recommend JVM if you are looking for a lender or interested in refinancing!
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