Went on the Defy website they stated that they are going off the CDC recommendations, but when we arrived they did not check customers temperatures, no hand sanitizing stations were available. No thorough cleaning after jumps. A lot of customers was walking around without masks on. My family will not be visiting again.
Can t belive the no shoe rule on the supertramp, defiantly gonna lose business. Me and all my friends are jumping somewhere else until the rule gets changed.
We went on a Saturday night and it was crowded but wasn t overwhelming. They had a good staff to jumper ratio. Great for kids of all ages
Cage Gee made my experience at Jumpology awesome!! 5 stars for sure!
Great customer service by Kellie and the cool grippy sick are dope
Great place to let the kids jump out some energy. Plus parents jump free when buying a kids admission! A tad on the expensive side but well worth it for an hour of fun!
We were not impressed. My family and I visited today for the first time, for our daughter's birthday. We lost money in the vending machines them there was a volleyball game and grown men were allowed to play in the game with young kids to include 4 year olds. Everyone knows grown men throw harder than children. I asked the manager and he said they don't alienate anyone who choses to play. As a mother and a customer I would like to see only kids playing and then perhaps an adult game separate. We will not be returning to this place. If I could give a -0- rating I would. Back to Skyzone.
Great experience, well trained staff, very friendly folks
This place sucks I got a foot disease because u cannot weare socks ????? I will never come back to this place ever
Great place to wear the kids out! And they love it!
My kids love going. Only wish they would find a way to separate some ages from others so bigger kids aren't hurting little ones and littler ones can actually enjoy their playtime without being worried of bigger ones.
Log-in process timed me out while trying to get credit card, then reattempted and didn't realize I had an account so I had previous password sent to e mail...in that delay it disabled my account. I get the security issue with an account being misused but i only attempted twice. Once thinking I was new and twice waiting to get password reset from phone...
I love Jumpology and there employees are great.. Definitely India Bailey she s amazing and has a nice personality!
Great experience! My grandchildren love it! My son Shane works there and enjoys every minute of it!!
This was a fun experience we got to do a lot of stuff but a employee was a little sassy this was a fun time I would go here rather than sky zone
Awesome idea to get gift cards here. Kellie was working front desk and was very helpful with getting me the best deals!
Grear for fun and get together for me and just needs a online price showing
This place is very kid friendly there dodgeball is fun but the only thing is is that they have seprate times for different ages they should just make a baby area
I really enjoy coming here. It s a great place to enjoy time with family and friends. I would also like to thank one of their employees, India, for being such a help and very nice to us.
Jumpology is an awesome place for kids and adults both to have fun! They have a wide variety of activities there besides jumping - dodge ball, basketball, a foam pit, and a new ninja course that I'm not familiar with. Their prices are extremely reasonable as well for what they offer. The employees are all very friendly and alert to the people around them. It's a great place to go to if you like to jump around and have fun, I definitely recommend them!
The guy in flight crew harrison was an amazing guy who was very friendly and nice. Cool guy 5 star review.
I'm from Brazil and never went but one day I go because it's my DREAM
Staff members were friendly and helpful. My 2 year old arrived pumped and left even more pumped. Once we left he just kept saying "Go back? Go back?". Fun for the kids and a great workout for parents all wrapped in one. Definitely recommend.
Great place to take energetic kids, I do wish there was a 30 minute option for adults who don't want to jump for an hour.
I always have fun at jumpology I really can't wait for super tramp..also The flight crew Worker India Is amazing at her job and shows real hard work and dedication to everything she doesn't I love her!
Jumpolgy js
so much fun all the employees are great, ome stood out kellie! she was very helpful
The worse customer service ever. Extremely dangerous. They over sell the place. Two and three people per trampoline. They barley have staff. No one working the foam pit, or the basketball area. As I voiced my concerns to the manager he called me "homie" and didn't care. He was rude and just didn't care. Never again will I go back.
We have been coming since my son was about 16 -18 months old. Since then, we were able to pretty much whatever we have wanted. As he got older, he was able to jump on the big air mattress looking thing. We went the other day and he can no longer jump on to it. He is now 27 months old. What is the purpose of us signing a waiver if you restrict certain things? Just like with the high jump trampoline, what is wrong if little kids (under the age of 6) take turns and jump on it? It's not like they know how to jump high and go higher then needed. If you allow toddler jump, then please add more options or allow our toddler to jump onto both things or at least the air mattress. Do you know how hard it is to keep toddlers off of that when they are used to jumping on it?
I gave you 3 stars only because it's still a decent place to jump. I would have given 1 maybe 2 stars. Your flight staff is not that friendly. They act like it hurt them to get up that early and come to work. Most of them keep their hoodies on their head, walk around all mopey and keep their heads down. Not really a friendly staff.
I believe i went here for my friends birthday. 10/10 super fun!!!
Our son s 5th birthday party was wonderful! All of the employees are very nice and extremely helpful and the party host was immensely kind and was most helpful with everything. My son and his friends/cousins had a blast!!
I am a freestyle trampoliner who really enjoyed coming here! The setup was nice, the staff were super friendly, attentive, and helpful! The park features a layout of trampolines (personally, they weren't too bouncy or impressive, but still fun). The eurotramp was lit! The park features slacklines into a pit and enormous ledges for cliff jumping skills!
I just had my son's early 9th birthday party here and it was a blast! I ordered a 10 kid bday party package from groupon and it included socks for the jumpers and adults, a shirt for my son, an hour jump session, party room that had paper products and our jump crew host was AMAZING! Clifton(our party host) really interacted with the kids and adults and made it fun! He was a perfect match! I would definitely recommend this to friends/family or do this again for a party!! Great job Jumpology
Fine for jumping for a small party. I booked my daughters 5th a few months ago and this was Definetely the most unorganized party we ve ever done or been to.
They don t do kids parties well. Unprofessional and extremely unorganized.
Trampoline arena is good but lil dangerous for lil toddlers . An adult must accompany with the child always. 3 stars because of hectic restrooms. They are not at all maintained.
Have jumped here many times and it s always nice and clean! Held my sons 4th birthday here and they had a BLAST!!! Our host was awesome in helping set up he helped with getting the kids together and in the room, with the food, drinks, cake and presents and cleaned it up for us! The kids LOVED the staff and it was a super easy stress free party! They also had EVERYTHING from tablecloth to forks and knives and candles. Lighters, cake cutter plates, napkins anything I d usually forget
This place was lit and my friend and I went on Saturday and we hand a great time. Also go check out longboardharrison that s his instagram he s a lit dude and he s chill. When you go say what s sup to him if you see him.
omg i love this place it affordable and its fun i will come back again and visit one problem is that its really far from Richmond,va
My kids and I always have fun coming here, it's a great way to kill some time on the weekend and affordable too!
Had a great experience there and look forward to going back. Gauge, one of the employees was very helpful informing us on different techniques while making sure everyone stayed safe!
Great place for the kids. I have a 2 year old and a 5 year old and they have a blast. I have no concerns for their safety, but I go in the mornings during "kids jump" so there aren't as many people there. It is also a great place to get some exercise myself. I just wish it was a little cheaper!
Jumpology...What a disappointment! No customer service. Granddaughter visiting from out of state and had looked forward all week to going to Jumpology. Filled out waiver paperwork for her to enjoy your facility,only to be told very bruskly by your employee,that because I did not have "legal guardianship or a court order stating such" that she could not participate. She has been with me for a month, as she does every summer to enjoy grandparent time.Mother not available to "come in and sign waiver to give permission" since she is out of state. You apparentley do not need business that bad that you would turn someone away. Again so disappointed!
Went on a weekday afternoon because my son is only 2 so I didn't want it to be too busy. The staff was super nice and even came over to play with us. The facility was clean too. Will be back!
Son and I always have a good time and the staff is always kind and courteous.
Thank God for the best general Manager Colton My children had the best first time experience. They were over the top excited!! If you haven't been yet then take my advice from a mother of 6. Bring your babies here!!! #JumpologyRVA
Mike
Virjini to
Gage is the best worker here and all the other ones are trash
I love jumpology and Tristen was very nice to the kids!!
Really had a great time with our son. Really friendly staff
There should be a policy about kids not going in and out of the bathroom with their socks on especially when there's pee all over the bathroom floor... For the male restroom I haven't been in the female restroom. also there's a little hole in the middle of one of the trampolines that I recorded last weekend which hasn't been changed.. adults jump here too and I weigh 260 lbs ... I avoid that square because I don't want to be in any viral Facebook videos... Kids love it though... I did just edit my review though.. I just paid $50 for me and my two kids to jump for an hour .. wanted to upgrade to the hour and a half .. which is never been a problem but apparently today since it's a weekend I had to pay $30 for us to get an extra half-hour so now I'm at $100 including jump socks for me and my two kids to jump on the trampoline for an hour and a half... Not really impressed I think next weekend we'll try boomerang... There's also sky zone for us to try instead of spending money here every 2 weeks ...
I love Jumpology been going there almost everyday for a year! Staff is great especially the assistant general manager Chase Rice.
Great place to bring your family and burn some energy!
Who wouldnt love this? If u like fun or to watch and enjoy your kids having fun this is the #1 place . pick up your keys and drive right on to jumpology. Your kids will love you beyond love. Just go! If u like this comment put a thumbs up and go straight to jumpology.
Great experience everyone was very helpful especially Kellie. defiantly coming back!
I get to meat new people and I'm friends with one of the workers they are really nice
Great way to burn energy in little ones! Sometimes it is super crowded so can get a little dangerous.
Very unpleasant experience!!! We were refused to use a Groupon after 9 pm this Saturday, while when we bought that Groupon it didn t state clearly the time restriction. We drove 30 min and when we arrived it was 8:40 pm. The staff was playing his phone and not interested in helping us. The only solution the staff provided is either jump for 20 min only or go back home and come back again.
The website pictures and wording make the place look like an adult friendly place. Well, from 9a.m. to 9p.m......ITS NOT. I came with my young adult brother and teen brother. There was wall to wall of toddlers. There were no adults using the trampolines. Just the toddlers' parents on the sidelines. It would have looked ridiculous for us few young adults to be hopping on the trampolines with toddlers.
The available options were much more limited than detailed on the website. No rock climbing wall. I was so disappointeded that I asked for a refund. I was then told that at 9p.m. to 11p.m. the age group changes to a age 15 minimum. Maybe I'll come at 9p.m. next time.
Always love coming to jumpology. the worker named kellie seems to have such a great work ethic
Coming to Jumpology is always fun for me, and I love how cool India (one of the employees) is.
My kids and their cousin loved it (kids ages 11, 9 & 6)...we are visiting the Richmond area for Thanksgiving...they had a blast!!!! My only complaint is the sock policy...why do the kids need to wear jumpology socks instead of their own???? For sanitary reasons no child should play in bare feet! For this reason I am giving it 3 stars instead of 4.
The kids had a lot of fun at my child s Bday party here. Our party coordinator was fun and friendly with the kids as well!
I took my daughter there and the flight crew member Tristen was so polite and outgoing with my daughter. She is 10 and can be very shy and after leaving our visit she was laughing and loud! Love the experience and thank you to Tristen, the nice young man who made this experience very memorable.
I always have a blast coming here kellie is one of my favorite workers I love coming in each time seeing her enjoy her job
My kids really enjoy themselves whenever we go. There usually isn't a wait for the different areas and the staff pays attention to the kids.
India was a great party host! She is the reason I am coming back to have more party's and to just have fun.
Kellie is a great worker! She always seems to enjoy her job.
Had my boys 13th Bday Party here and it was great! Staff was very friendly and helpful.
Employee was nice and took a chance.They let me vent in peace
I was here Saturday February 22, 2020. We celebrated my daughter's 9th birthday here. Out party host AyeMon was AMAZING! He decorated the party room just how I like and was so fun. My daughter and the rest of the kids enjoyed it there. The whole staff was very friendly. Thank you!
The second night of paying for an hour and getting 15 minutes because of early closing
This was super fun and lots of different stuff to do and you can bring anyone
My kids really enjoy coming here..Front desk worker Kellie was great at answering any questions we had and was very helpful!!
Gage is the best worker here and the rest are trash they lazy
Took our daughter to a small birthday get together last weekend and we can't wait to go back! Extremely reasonable prices! Staff was attentive and courteous. Our daughter fell and an employee came straight to us, assessed the injury and gave her an ice pack. I was surprised he noticed the fall seeing as it was pretty busy. But this goes to show their attentiveness and quality of employees! We had a blast, despite the small fall (she never used the ice pack and was back playing in less than 2 mins!). Love love love this place! Make sure to ad your email when signing the waiver. They send GREAT coupons!
I come to the park very often with my sister and it is very fun I love trapeze! I also love The flight crew member India! She amazing great attitude and Vibe!
My kids had fun and were tired out, but I really don t feel this place is safe. There was no effort to go over safety rules with the kids before entering, just a little slideshow on a tv waaaayyyy over their heads that no one even seemed to notice. I saw half of the kids break multiple rules within 10 seconds of entering. A bunch of older kids were showing off doing back flips and such on the open trampolines- No one tried to stop them, even with a ton of younger kids bouncing right in and out of the same area! The staff just wandered around and occasionally blew a half hearted trill on their whistle. There s even a dedicated trick trampoline that s set up, it would have been easy for staff to redirect them over there but they just overlooked it instead. Seriously unsafe.
I went here for the dodgeball tournament, and it was a great place. Will definitely be coming back with my nephews.
if i could tell you how many crying kids and ambulances iv'e seen there
defy.com